I had a great experience at Three thanks to Abraham! He was very friendly, patient, and professional throughout the whole process. He explained everything clearly, answered all my questions, and helpe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Abraham at the Bond Street store was a delight, instantly helped me with my query on my 3 WiFi and talked me through the options to get to the best possible outcome. I think the service was so g... Voir plus
L'entreprise a répondu
Daoud at 3 was amazing, I had been given a bunch of different advice and wrong things from different stores, he sat with me and took his time explained everything and resolved a long standing issue. H... Voir plus
L'entreprise a répondu
Very helpful very friendly guy
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Oxford Street East
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
160 Oxford St, W1D 1NF, Greater London, London, Royaume-Uni
- 02073230686
4,9
Excellent
642 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Daoud at 3 was amazing
Daoud at 3 was amazing, I had been given a bunch of different advice and wrong things from different stores, he sat with me and took his time explained everything and resolved a long standing issue. Honestly more customer service agents need to be like this
8 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hey Sam, we're delighted to hear Daoud was able to get things sorted for you after you'd received conflicting information elsewhere. It's great to know he took the time to explain everything clearly and help resolve an issue that had been ongoing for some time. Thank you for sharing your feedback! 😊💚
-Three Social Media Team.
Abraham
We were approched and received help almost right away.
Abraham was cheerful and kind, immediately stepped in to help us solve the issues we've had and the issues that were created by a different location.
Thank you for the patience and support!
7 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Amit, thank you for sharing your experience. We're pleased to hear Abraham provided the support you needed and helped bring everything to a successful outcome.
Three Social Media Team
We got help the moment we got in the…
We got help the moment we got in the store and people were really nice and understanding.
Abraham helped us a lot with the issue, he was kind and cheerful with a lot of good energy that gave us a good experience.
Thank you
7 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi there, thank you for your review. We're delighted to hear Abraham was able to assist with your query and ensure everything was taken care of. It's wonderful to know you had such a positive experience with the team.
Three Social Media Team
Abraham
Abraham, was amazing best customer services I have recived in so long. He Helped me figuer the best plan to get and sorted out a great value deal.
Everyone else in the store was friendly and a great team.
7 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi there, thank you for sharing your experience. We're pleased to hear Abraham helped you find a suitable option and that you received excellent support from the team.
Three Social Media Team
Daoud is great!
Your associate, Daoud, was extremely pleasant, knowledgeable and helpful. He also was very kind to my dog. Well done, Daoud! Thank you! :)
23 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hey Eliza, we're delighted to hear Daoud made your visit such a positive experience. It's great to know you felt well looked after, and we're sure your dog appreciated the warm welcome too! Thanks for sharing your kind feedback. 😊💚
-Three Social Media Team.
I went to the store in Oxford street to…
I went to the store in Oxford street to get a broadband. It was quite late but Daoud was a very kind employee who talked me through the process and help me resolve different issues, although the store was about to close he helped me all the way through. Great staff!
6 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Giulia, it's always encouraging to hear when customers share experiences like yours. It's fantastic to see Daoud recognised for the time, care and commitment shown in supporting you through every step, ensuring you left with everything resolved despite it being late in the day. — Three Social Media Team
Abraham was incredibly helpful:)
6 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Thank you for your wonderful review, Robin! It's fantastic to hear that Abraham provided exceptional assistance and made your experience such a positive one. 🙌 — Three Social Media Team
thank you Rodel for your amazing…
thank you Rodel for your amazing service and the great deal. You explained everything so well am I will definitely recommend my friends to come see you
6 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi there 💫 Rodel's clear expertise and great value made this a standout experience, and we'd be delighted to welcome your friends too 🌟
- Three Social Media Team
Great customer service from Abraham
Great customer service from Abraham. He really helped me with my new phone.
5 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
What a lovely shout‑out, Robert 💫 Abraham's expertise helped you get up and running with your new phone, and it's great to see him earning this recognition 🌟
- Three Social Media Team
Réponse de Three UK - 3Store Oxford Street East
Hello Holy, we're glad Prit could assist you and make everything simple and easy. Thank you for your 5⭐ review. - Three Social Media Team
Great guy Abraham,
Great guy Abraham,
Made the process so much easier and enjoyable. Strongly recommend this guy and Three!
5 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Thank you so much, Kevin! 🎉 We’re delighted Abraham could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
I had an amazing experience at 3
I had an amazing experience at 3, Tasfia was absolutely amazing she serviced my efficiently with patience and was very kind :)
5 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Sephora, thank you so much for your 5-star review about Tasfia! Hope you have a wonderful day 🥰 - Three Social Media Team
Store at Oxford street Ali the Manger…
Store at Oxford street Ali the Manger was outstanding costumer service
Hope he will stay very long and a little pay rise would be great . He deserves it. Very kind and same words to Sharif aswell
4 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Ricardo, thanks for the brilliant feedback. We’re delighted to hear that Ali and Sharif at our Oxford Street store provided excellent assistance with a friendly approach and ensured you had a great experience from start to finish.
-Three Social Media Team
Abraham was very helpfuly
Abraham was very helpfuly. He help me with my upgrade. Thank you
2 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Anthony, thank you for your review. We're delighted to hear Abraham made your upgrade process straightforward and provided a positive experience.
Three Social Media Team
Abraham provided us with clear…
Abraham provided us with clear instructions and excellent service.
2 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Chanrithvichaka, we really appreciate your kind words. Abraham is always happy to assist, and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐
-Three Social Media team
I want to say thank you so much to
I want to say thank you so much to - Xaviar who works in the Oxford street East Three store I was so upset from other phone shops who wouldn’t sell
Me a phone and aim which I needed urgently but he was so helpful and amazing thank you so much Three and Xavier - From Amy call me if you need to - 07903 120012
2 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hey Amy, you've just made our day. It's wonderful to hear Xavier stepped in when you needed support most and helped make the whole experience a positive one. We're delighted his helpful and caring approach made such a difference. Thank you for sharing such lovely feedback.
Three Social Media Team
Nino was great today!
1 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hi Evan, reviews like this are always great to receive. It's brilliant to see Nino recognised. — Three Social Media Team
Réponse de Three UK - 3Store Oxford Street East
Hi Alexandre,thank you for your wonderful review! We're delighted to hear that Nino provided such exceptional service and was the best helper ever.
- Three Social Media Team
Cristina has been very helpful
Cristina has been very helpful , excellent service . Will definitely recommend
1 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Amazing, Luis. We're delighted to hear Cristina gave you such outstanding support. Thank you for recommending us so highly! 😇 -Three Social Media Team
Abraham at the Oxford Circus branch was…
Abraham at the Oxford Circus branch was so lovely, He helped me with the problem I had, was very knowledgeable and Hes the best!
1 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Oxford Street East
Hey, Deca. Thanks so much for taking the time to share this wonderful feedback! We're thrilled to hear that Abraham provided such fantastic service and resolved your issue at our Oxford Circus store. - Three Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.