Chloe was amazing. I didn’t felt rushed and she was so patient, explaining all the options and giving me the best deals. She also explained that if I want to buy a new phone I can have advantages by b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit U49, 234 The Westgate, OX1 1PE Oxford, South, GB
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Lisez les avis des autres
We were served by Chloe and she was absolutely amazing Taking care of all our contract renewal, getting us the best deals She was very helpful and knowledgeable
L'entreprise a répondu
Jahlecia Jahlecia was an absolute pleasure to work with. She was professional, friendly, and incredibly reliable throughout the entire experience. Her attention to detail, excellent communication, and... Voir plus
L'entreprise a répondu
Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Oxford (Westgate)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, Royaume-Uni
- 01865247021
4,9
Excellent
75 avis
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Chloe was amazing
Chloe was amazing. I didn’t felt rushed and she was so patient, explaining all the options and giving me the best deals. She also explained that if I want to buy a new phone I can have advantages by being a university staff member. Loved her service.
3 août 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Thank you for the 5⭐ review, Sandra! We truly appreciate you sharing your experience, and it’s wonderful to hear that Chloe provided you with outstanding care. – Three Social Media Team
We were served by Chloe and she was…
We were served by Chloe and she was absolutely amazing
Taking care of all our contract renewal, getting us the best deals
She was very helpful and knowledgeable
3 août 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Luis, thank you so much for taking the time to share your experience. We're incredibly proud of Chloe for delivering such outstanding support during your renewal process. 😇 - Three Social Media Team
I went into store with issues on my…
I went into store with issues on my phone and they managed to fix them. I an very happy with the in store service.
2 août 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hello Alan, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! – Three Social Media Team
Jahlecia Jahlecia was an absolute… legend
Jahlecia Jahlecia was an absolute pleasure to work with. She was professional, friendly, and incredibly reliable throughout the entire experience. Her attention to detail, excellent communication, and positive attitude made everything smooth and stress-free. She went above and beyond to ensure everything was done to a high standard, and it truly showed in the results. I highly recommend Jahlecia to anyone looking for someone who is dedicated, trustworthy, and exceptional at what she does. I would gladly work with her again.
31 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hello Mayson, we’re so glad you’re happy with our service from Jahlecia. Thank you so much for taking the time to share such a wonderful review! ✨ — Three Social Media Team
Great experience at your store today
Great experience at your store today. James was amazing, friendly and helpful, good customer service, highly recommended
Thank you
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Fiona, we're glad to know James provided warm and helpful service – Three Social Media Team
⭐⭐⭐⭐
⭐⭐⭐⭐
We would like to say a huge thank you to the team at the Three Store in Oxford Westgate, especially Jahlecia and the manager, Chris.
We visited the store yesterday regarding a problem with Babbu account, and Jahlecia kindly asked us to return the following day so she could look into everything properly. True to her word, she worked incredibly hard to resolve the issue and kept us informed throughout.
Chris also stepped in and was extremely helpful and supportive. Together, they went above and beyond to sort everything out. They even helped reduce Babbu’s monthly phone bill, which was an unexpected bonus.
The issue with Babbu’s credit file was caused by an error that wasn’t his fault, and thanks to their help, we’re hopeful that once the credit record has been updated over the next month, he’ll be able to move forward with applying for his mortgage.
The customer service we received was outstanding. Both Jahlecia and Chris were patient, professional, understanding and genuinely cared about finding the best outcome for us. It’s rare to receive such dedicated service these days, and we left feeling listened to, valued and very grateful.
Babbu is extremely satisfied with the outcome, and we wouldn’t hesitate to recommend the Three Store at Oxford Westgate to anyone. Thank you both for your kindness, professionalism and for going the extra mile.
19 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Thank you so much for sharing this wonderful feedback, Seema. We’re delighted to hear that Jahlecia and Chris at our Oxford Westgate branch went above and beyond to support you and get everything sorted. 😊 – Three Social Media Team
Great people Chloe and Jahlecia are…
Great people Chloe and Jahlecia are amazing helpful people especially for adults that are not tech savvy
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hey Carl, thanks for the wonderful 5⭐ review! We’re thrilled Chloe and Jahlecia offered such great guidance and made everything easy to understand.
Three Social Media Team
Réponse de Three UK - 3Store Oxford (Westgate)
Hello Xiaohua, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. – Three Social Media Team
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Waldemar. We really appreciate your kind words about the helpful and attentive care you experienced. Thank you for taking the time to share your positive feedback with us today.— Three Social Media Team
Hasnain was very helpful
Hasnain was very helpful, very confident, nice. Gave me a great offer, I will think about it and he also helped with my SIM card and fixed my issue. I had full information about my problem.
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi there, thank you for the lovely feedback. We’re happy to know that Hasnain provided strong support, fixed your SIM issue, and explained a great offer with confidence and clarity.
– Three Social Media Team
Professional and helpful staff
I went in today because I was concerned about the security of my Three account. Chloe was very very helpful and helped me through the whole process. She let me know that I was a victim of fraud and then took steps to help me secure my account. Firstly she changed my email address back and then issued a new sim card for the card that the scammer had taken out, locking them out. Then she walked me through the process of reporting it to the Three fraud line.
Throughout the process, Chloe was extremely professional and kind and even sat with me while I was on the phone with Three's fraud department.
I think that Chloe really went above and beyond in proving the best possible customer service and I think she should get a massive bonus and pay rise and promotion.
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hey Thomas, thank you for sharing your experience and for the ⭐⭐⭐⭐⭐ review. We’re truly grateful that Chloe was there to guide you through such a stressful moment with care and professionalism.
Three Social Media Team
Jahlecia was brilliant
Jahlecia was brilliant - we have come in three times now and have always been so lucky to be attended by Jahlecia - super attentive, patient and kind
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi there 🎯 We’re delighted Jahlecia’s attentive, patient and caring approach has made such a positive impression on every visit. Your words are a real highlight 😊
- Three Social Media Team
Markuss was super helpful
Markuss was super helpful, professional and very knowledgeable in their field. They made the whole process easy.
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Bamuri, we appreciate your review. We’re pleased to know that Markuss delivered professional assistance and ensured everything was handled smoothly.
– Three Social Media Team
Markuss was an absolute superstar!
Markuss was an absolute superstar! Great service! Was initially planning to change mobile service provider but his diligence and ease of communication made so much sense and I’m happy to stay with Three thanks to Markuss!
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Ahmed. It is incredible to read your review, and we are absolutely thrilled that you chose to remain with us. We know how important clear communication is when making these decisions, and we are glad that Markuss provided such dedicated support to turn your experience around. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Very helpful James was,explained…
Very helpful James was,explained everything very well and was very pleasant and polite.
21 juin 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Henry, it is great to hear James explained everything clearly and made the experience pleasant for you. Thank you for the kind words. -Suhaas
Jahlecia and Chloe been absolutely…
Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our family!I would strongly recommend them to anyone! They made whole experience so positive and above our expectations!! Thank you so much. I will definitely stay with Three provider for more years only thanks to them!
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hey Agnieszka, thank you for your feedback! It’s fantastic to hear that Jahlecia and Chloe explained everything clearly and found a great deal for your family at our Oxford store. 🙌 -Veronica
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Jo! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
JAMES IS MY HERO
JAMES IS MY HERO
I came with a broken phone and he helped me replace it and not charge me too much extra
Im very happy
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Mariama. We’re delighted James gave you all the help and support throughout. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Chis has done an absolutely amazing job…
Chis has done an absolutely amazing job in a stressful time! Top customer service!
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Oxford (Westgate)
That’s fantastic, Harry! It feels amazing to know Chris was able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible 5⭐ review! -Neha
Réponse de Three UK - 3Store Oxford (Westgate)
Hi Yuliya 👋 Thank you so much for sharing your experience. We're thrilled you enjoyed our prompt efficiency and received stellar care at our highly accessible store. -Arvind
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