Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
L'entreprise a répondu
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... Voir plus
L'entreprise a répondu
Marty was excellent. He’s helped us both with new contracts after discussing all options with us, considering our personal situations. Thanks Three. Will be back for Broadband next year too.
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Scarborough
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
21 Westborough, YO11 1UH, Scarborough, North, Royaume-Uni
- 01723363270
4,9
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
25 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
Réponse de Three UK - 3Store Scarborough
Hey James, we’re grateful you felt supported and valued at our Three branch. Thank you for the wonderful 5⭐ review!
Three Social Media Team
Much more helpful and nice in the shop…
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on here if I wanted
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hey there, it is wonderful that the team member in-store gave you attentive support, resolved your handset needs right away, and provided brilliant value. — Three Social Media Team
Réponse de Three UK - 3Store Scarborough
Hi Robert! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Marty was very helpful and gave me a…
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
21 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Olga, we’re glad Marty helped you find a great broadband option. Thank you for the 5 ⭐ review. - Three Social Media Team
Sorted my phone issue with my 4g and…
Sorted my phone issue with my 4g and were so helpful. Massive help many thanks!
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hello Karen, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Got sorted out really easily
Got sorted out really easily, the lads were all really helpful and they were excellent service.
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Yay, Richard! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Our team is truly awesome for making it happen! 😎 — Three Social Media Team
Chris was super helpful
19 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Woohoo 🎉 Audrey, thrilled to hear Chris delivered such top‑tier support 🌟
- Three Social Media Team
Chris is the guy to see
Chris is the guy to see, sorted everything out for me
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hello Bear, it’s great to hear Chris helped get everything sorted smoothly for you. We appreciate you sharing your experience – Three Social Media Team
Thank you for helping set up my device…
Thank you for helping set up my device and perform a software update. Great service in the Scaborough store
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Eileen, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent visit. It is great to know that the team at our Scarborough store took such good care of you and sorted everything out seamlessly.— Three Social Media Team
Great all round experience
Great all round experience, helped getting me onto network. Helped set up my new device, really lovely people in store
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Lesley. We are thrilled to hear that the team made your switch to our network so smooth and welcoming. Thank you for highlighting their support with your new device setup, and we hope you thoroughly enjoy your new tech.— Three Social Media Team
Chris helped massively
Chris helped massively, got my device back to normal!
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Alan, we’re happy to hear that Chris turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
-Three Social Media Team
Réponse de Three UK - 3Store Scarborough
Hey Robert! Thank you for your feedback. We’re glad Chris was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Got me up and running with my new…
Got me up and running with my new device. Thanks
9 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Susan, thank you so much for sharing your positive experience with us! We are absolutely delighted to hear that our team got your recent purchase all set up and ready to use so smoothly. Your kind feedback truly means a lot to everyone here.— Three Social Media Team
Excellent service
Excellent service, very patient and understanding. Definitely recommend the Scarborough store
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
Hi Joanne, thanks for your lovely feedback. We’re glad to know that you received thoughtful, calm and considerate support at our Scarborough store, making your visit stand out. Your recommendation means a lot to us.
– Three Social Media Team
Thank you for your assistance
Thank you for your assistance. Really helped
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Scarborough
That's awesome to hear! 🎉 Gill, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.