The guy who i dealt with was super helpful, knowledgeable, and explained everything as he went along. Plus any problems I get, i had to get in touch. Great service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7, Crystal Peaks shopping centre, S20 7PN Sheffield Crystal Peaks, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience from start to finish, extremely friendly helpful staff, knowledgeable to what I required, great price everything explained. Nateo was polite friendly and very helpful, credit to your... Voir plus
L'entreprise a répondu
I ordered a broadband deal online. I went in store to pick it up but I got advised to take out an add on instead as I'm already with Three so it was cheaper overall for me. Tom was such a great help,... Voir plus
L'entreprise a répondu
Nateo at Crystal Peaks, along with his colleague were very helpful and sorted us out with a new 5G home hub for less than we're paying for poorer connection speeds, as well as an eSIM for my personal... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Sheffield Crystal Peaks
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 7, Crystal Peaks shopping centre, S20 7PN, Sheffield Crystal Peaks, Midlands, Royaume-Uni
- 01142483003
4,8
Excellent
87 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Lovely to hear, Jenny, that Ryan provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 -Ayesha
Sorted new router out great service…
Sorted new router out great service Thanks Ryan
26 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Paul, thank you for your kind words. We’re delighted Ryan could help with your router and give you the support you were looking for. -Shivam
They are literally scammers..
They are literally scammers...
I went there (at crystal peaks) for getting simcard. But their simcard didn't worked on my Sony Xperia 1 phone. Thn they offered me a new phone for just 5 pounds extra in my bill for 3 years.. I accepted it. But now my bill is nearly 50 pounds!
I went there back to fix that issues, but they literally told me that it's too late, I've been using the phone for a week!
The phone they gave me (honor 400 smart) is brand new 200 pounds. But now it will cost me over thn 1000 pounds!!!
Shame on you 🖕🖕🖕
10 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi Diran, We’re sad to hear about your experience at Crystal Peaks. We understand how frustrating it must have been with the SIM card issue, the unexpected costs, and feeling let down when you tried to resolve it. We’d really like the chance to look into this further and support you. Please connect with us here: https://bit.ly/3C43TKN. So we can check your account details and get this sorted. We're available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Prabhjeet
Very helpful and friendly
Very helpful and friendly. Would recommend to anyone
21 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very helpful and informative plus…
Very helpful and informative polite and friendly
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hey Karl, we’re so happy to know you received the best help from us. Here’s to many more happy moments! 🥰 -Ayesha
We were served by Tom he was reall helpful and everything was explained in detail
We were served by Tom he was really helpful.
Loved the service offered by Tom
9 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Thank you, Vee! We’re delighted to hear that Tom made such a positive impact during your visit. We also hope that on your next visit you’ll feel inspired to share 5 ⭐ review. -Prabhjeet
Sophie helped massively thanks
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi Lewis, thanks for sharing; great to hear Sophie provided clear, supportive guidance. -Kishan
Fixed my charger port so I can charge…
Fixed my charger port so I can charge my phone
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Amazing, Andrew! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Very polite
Very polite, great attitude to helping us look for and get what we needed.
No pushing things on to us that we didnt need/want.
Brilliant experience in store.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi there, it’s wonderful to know you felt supported with care and ease. Thank you for taking the time to share your experience. -Suhaas
Tom was extremely helpful and was able…
Tom was extremely helpful and was able to explain everything very clearly.
Went over the options and didn't pressure any decision
1 mars 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Daneil, we’re delighted Tom guided you with patience and clarity, helping you explore options comfortably. Thank you for sharing, and wishing you a wonderful day 😊 -Suhaas
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Woohoo 🎉 Thrilled to know you had a great experience 🚀 Thanks for the glowing 5⭐ review, Gordon. -Arvind
Great service.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Woohoo 🎉 Amazing to hear you had such a fantastic experience 🚀 Thanks for the glowing 5 ⭐ review, Kevan. -Arvind
Had home internet issues and popped in…
Had home internet issues and popped in to the Three store in Crystal Peaks whereby Sophie skilfully renewed my contract and it saves me £22 per month with my wife's phone switched from O2!
Excellent service and superb service throughout!
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
What a brilliant update to receive, Brian. It is fantastic to hear how smoothly everything was handled, and Sophie’s dedication clearly made your visit outstanding. Your experience really highlights the care and expertise she brings to every customer. -Manavata
Helped me clean out my phone charger…
Helped me clean out my phone charger port even though I'm not with three. Great service
20 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi Lee, it’s a pleasure to know our team stepped in to resolve that hardware issue for you. Providing top-tier assistance to everyone who visits us is exactly what we strive for, and we’re glad you had such a positive experience! -Kishan
Great service from tom and chris
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hey Mathew, thank you for sharing this amazing 5⭐ review! We’re thrilled that Tom and Chris gave you such a fantastic experience. -Veronica
Great service.
The two guys in Crystal peaks were brilliant. First class.
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
It’s great to hear about the high standard of service you received at Crystal Peaks, David. Our team members aim to provide a top-tier experience every time you step into the store. We're glad they made such a positive impression on you. -Kishan
Tom was very helpful
Tom was very helpful. Listened to what I wanted and got me the best deal.
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Thanks for sharing your experience, Laura! It’s great to hear Tom was helpful and made sure you got exactly what you needed. We appreciate you taking the time to share this with us. -Kishan
Excellent service from all the staff…
Excellent service from all the staff at three
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hello Barry! We're thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Helpful staff
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Réponse de Three UK - 3Store Sheffield Crystal Peaks
Hi Anthony, it’s great to know everything was sorted smoothly for you. We’re glad the support you received left a strong impression. -Kishan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.