JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contra... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2, 66-68 High Street, TW18 4DY Staines, London, GB
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Lisez les avis des autres
A lady called Mara in the store was really helpful with getting me enrolled onto a Three mobile data plan and was super kind as she helped me pick the best plan and move over my original number onto m... Voir plus
L'entreprise a répondu
Big thanks to Sara for her outstanding customer service. She was patient, helpful, and very knowledgeable. It’s rare to get support this good nowadays!
L'entreprise a répondu
I was seen by Nicki, very good service , she sorted my broadband, very polite and knowledgeable girl. Well done
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Staines
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 2, 66-68 High Street, TW18 4DY, Staines, London, Royaume-Uni
- 01784454556
4,9
Excellent
119 avis
Aucune trace de demande d’avis
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I was seen by Nicki
I was seen by Nicki, very good service , she sorted my broadband, very polite and knowledgeable girl. Well done
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Hi Anthony, it is wonderful to know that Nicki provided such efficient service, politely using her expert knowledge to get your broadband fully sorted for you. — VodafoneThree Social Media Team
We had Nikki today
We had Nikki today, and the service was lovely, she was polite and made things easy to understand.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Staines
That’s brilliant, Ada! We’re glad to hear you had such a wonderful experience with Nikki. It’s lovely to know she guided you through everything clearly. Thank you for taking the time to leave us a 5⭐ review. -Neha
Amazing customer service from Mara
A lady called Mara in the store was really helpful with getting me enrolled onto a Three mobile data plan and was super kind as she helped me pick the best plan and move over my original number onto my new SIM.
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Thanks so much, Zacchaeus! 🎉 We’re so happy Mara could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Alana was the most helpful and patient…
Alana was the most helpful and patient lady. What a gal!!!
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Thank you, Richard. We’re pleased that Alana delivered the level of care and patience you were hoping for. We appreciate you taking the time to leave a review. -Ayesha
Outstanding service
JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contract and a completely new opinion of 3. thank you
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Hi Monica, thanks so much for sharing this. It’s great to hear JK took the time to patiently support you through everything and ensure the best outcome. It’s wonderful to know your experience turned things around. 🎉 -Neha
Excellent Customer Service from Sara
Big thanks to Sara for her outstanding customer service. She was patient, helpful, and very knowledgeable. It’s rare to get support this good nowadays!
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Hey Krishan, thanks for sharing! Sara's politeness and support made things better for you. That’s the kind of care we love to see. 🌻 -Ayesha
Very Happy…
Naz was so very helpful and listened to all the requirements I needed . I've come away with an excellent deal which I'm very happy with ! I will certainly recommend 3 and Naz to my friends and family . Thank you Naz and three 😁
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Really appreciate your feedback, Terri. It sounds like Naz provided exceptional support and made sure every detail was covered. We’re delighted you found a deal that suits you so well, and your recommendation truly means something. -Manavata
Happy with the service today from…
Happy with the service today from nicki. She was very welcoming, full knowledge and great communication. She sorted my phone and I was happy with everything. Thank you Nicki
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Love this, Frank! 😄 Nicki’s friendly energy and knowledge really shine through, thrilled she could sort your phone and leave you happy! -Ayesha
Just want to say thank you to Nikki at…
Just want to say thank you to Nikki at The 3 shop in Staines. She was really helpful, patient, informative and professional as she explained my contract and set up my new phone.
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Hi Sandra, thank you for the incredible ⭐⭐⭐⭐⭐ review. We're delighted that Nikki provided such great support and helped you with your new device at our Staines branch. Have a wonderful day.😊 -Maryalex
Amazing help from sara
Amazing help from sara, me and my son came in as as there was a problem with his sim, she helped us and answered all our extra questions. She really knows what shes doing. Amazing service.
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
We appreciate your feedback, Jolanta. It’s great to know that Sara guided you both through the SIM issue and provided clear answers to all your additional questions. -Manavata
Sara was amazing
Sara was amazing, she helped with all our needs and questions. Customer service to the highest standard.
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Thanks so much, Jakub! We’re delighted you had such a positive experience with Sara, and your kind words mean the world to our team. 😊 -Neha
Very happy with Nikki service
Very happy with Nikki service. She was patient and helping
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Absolutely fabulous, Lynda! We’re glad Nikki was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Fantastic customer service
Fantastic customer service. Super knowledgable, professional, patient, and kind. I bought a new phone and Naz was very helpful, going above and beyond what i expected. Recommend 100%.
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Yay, Isabelle! 🎉 Your kind words and 5⭐ review truly mean a lot to us. We’re pleased to hear that Naz provided such supportive service while helping you get your new phone. Enjoy every moment with your new device 😊 -Neha
Was really quick and gave a great…
Was really quick and gave a great discount. Super happy.
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Amazing! That’s wonderful to hear! We’re so glad we could get things sorted quickly and find a discount that hit the mark for you. 😇 -Prabhjeet
Réponse de Three UK - 3Store Staines
Thanks for sharing your experience, Gobind. Naz from Staines will be delighted to hear everything was completed smoothly for you. -Manavata
Sara is not only a good sales staff but…
Sara is not only a good sales staff but also can be a good friend.
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Staines
That’s amazing, Hao! We really appreciate hearing that from our customers. It’s great to know you had an excellent experience with Sara. 😊 -Ayesha
Nicki has been amazing
Nicki has been amazing.
From the moment I walked in she made me feel welcome. She was polite and introduced herself which I thought was very professional. She mentioned all the options for me and made the journey seamless and easy. She is very good at her job. I was impressed and thank you for the amazing service Nicki.
27 avril 2026
Avis spontané
Réponse de Three UK - 3Store Staines
Hi Fred. We’re delighted that Nicki provided such a warm and expert experience from the moment you arrived. It’s great that her clear guidance made everything feel so simple and helped you find the right fit. -Kishan
Mara you are a very nice and kind…
Mara you are a very nice and kind person
Nice to meet you
We are very glad of you
We had a nice time with you
Thank you very much
26 avril 2026
Avis spontané
Réponse de Three UK - 3Store Staines
That's brilliant, Mujeeb! We're super happy to hear that Mara gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Réponse de Three UK - 3Store Staines
Thank you for sharing this with us, Leandro. It’s great to hear that Nao made your experience so positive. -Afaq
Réponse de Three UK - 3Store Staines
Hi Philip, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Mara. -Prabhjeet
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