Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.
L'entreprise a répondu
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Voir plus
L'entreprise a répondu
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Stevenage
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
63 Queensway, SG1 1DN, Stevenage, London, Royaume-Uni
- 01438353984
4,8
Excellent
54 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent customer service 👍😃
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Stevenage
Thanks a ton for this review, Renald! We absolutely love hearing this. Hope you have a wonderful day 😊 -Veronica
Great service from Salv
Great service from Salv. Very clean store and very knowledgeable!
7 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Stevenage
Hey Amelia, thank you for your brilliant 5 ⭐ review! We’re overjoyed to hear that Salv at our store made your experience fabulous. Hope you have a wonderful day! 😊 -Prabhjeet
The staff are amazing and so…
The staff are amazing and so knowledgeable always great service from the team
2 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Stevenage
Hi.
Thanks! Your review is really appreciated. -Pete
Feed back from Three on poor performance
They asked for a review and wouldn’t publish it because they probably didn’t like what I said which was the following
“Poor Performance
I had the hub for a week and returned it as it did not meet expectations as portrayed by Three on their website. I had the hub in a window in a supposedly good 4g area and all I got was one bar sometimes two bars of signal strength and internet didn't work or was very slow. Only plus side it was easy to set up.”
This is a factual summary of my experience with their 4g hub. I also called their Tech help and whilst the agent was helpful he couldn’t resolve the problem. If Three doesn’t like honest reviews shame on them. What I really needed from them was follow up on why I was getting poor reception.
This is not a reflection on the Three Store as they processed the return without any problems
1 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Hi David, we're very sad to see this has been your experience, we'd like the opportunity to discuss this further, so we can do that, please get in touch with us on our webchat here: https://bit.ly/3C43TKN -John
Wonderful service and friendly staff
Wonderful service and friendly staff
7 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Sorted my phone after virus scare
Sorted my phone after virus scare. Amazing service
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Cynthia. We really do love to hear this! Hope you have a great day 😊 -Jade
Réponse de Three UK - 3Store Stevenage
That's lovely to hear, MYLA :) Thank you for a great review -Scott
I have visited the store today in…
I have visited the store today in stevenage and was helped by a man called Elliot he was very helpful as i wanted to buy a new phone he was very imformative aswell thanls again lisa
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Lisa. We appreciate you taking the time to send this over! Well done Elliot 🎉 -Jade
Amazing
The store made the process easy. Walked in for a tablet and they went through all the options. Made my time in store great
9 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Jacqueline. We really do appreciate it! Have a great day 😊 -Jade
Kyle and Salve were superstars
Kyle and Salve were superstars. Very professional and helpful. They should be promoted for their excellent customer service
26 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wonderful & knowledgeable friendly staff
All the staff in the store were very accommodating, patient, knowledgeable and helped me feel at ease with my phone and plan. Always come here for advice and help, can’t recommend them enough! :)
2 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
Thanks for such a lovely 5⭐ review, Kira! We really do love to hear this -Jade
Salv was q great help
Salv was q great help. Very friendly and I would go back for any future needs.
2 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Stevenage
That's amazing, Steven -Maxine
Réponse de Three UK - 3Store Stevenage
Thanks for the 5⭐ review! We really do appreciate it -Jade
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.