I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... Voir plus
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Établissement
Changer d'établissementUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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Lisez les avis des autres
Great experience.Shane has been very helpful and has supported me to set and manage my account. Thanks 👍
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My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... Voir plus
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We've been customers at 3 for around 16 years now and always receive excellent customer service. Our recent visit was no exception. Kerry was fantastic, both friendly and professional, explaining simp... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Wakefield
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, Royaume-Uni
- 01924365126
4,9
Excellent
113 avis
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Great service at Wakefield Trinity Walk branch.
I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the important aspects of the contract are explained and understood. He's answered all my questions clearly, didn't put unnecessary preassure. I very much appreciate his profesional customer service. Thank you, Aleksandra
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
That’s brilliant, Aleksandra 🌟 we are delighted that Mike at our Wakefield Trinity Walk branch provided such clear, professional, and pleasant guidance while setting up your new device and plan. It is wonderful that his focused approach addressed your questions thoroughly and without any pressure. Sending you good vibes for what’s next 💫 -Arvind
Shane was fantastic helped fix the…
Shane was fantastic helped fix the issue with my phone. Thank you
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi David, thank you for sharing your experience! We love hearing that Shane provided you with such fantastic assistance and successfully resolved everything with your device. -Kishan
Friendly and helpful
Mike is always very helpful getting me the best deals and advice on what phone to get. All the staff are so friendly and helpful.
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thanks a ton for your review, Jenny! 🎉Our team and Mike really nailed it, and we look forward to serving you again. ☺️ -Kashish
Great cuatomer service today from mike…
Great cuatomer service today from mike from three store coukdnt if donw it qithout his assistance
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi Martin! We’re thrilled to hear that Mike at the Three store gave you such outstanding support. It’s wonderful to know his guidance made your visit smooth and stress‑free. 😊 -Prabhjeet
Great help from Jordan- at 3 store …
Great help from Jordan- at 3 store Wakefield— go see him - patient and informative— you won’t get better
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi there, thank you for taking the time to share this 🎯 We’re delighted that Jordan at our Wakefield store made everything simple for you. Wishing you an amazing day 🌼 -Neha
Shane sorted out issues with being over…
Shane sorted out issues with being over charged thank you
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Absolutely fabulous, Agrita! We’re glad Shane was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Thank you jordan
15 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Your shout‑out is WOW ✨ Simon. Jordan’s support made a clear difference and earned that heartfelt appreciation 💫 -Arvind
Réponse de Three UK - 3Store Wakefield
That’s impressive 🎯 Mustapha. We’re glad our team delivered such smooth and positive support ✨ -Arvind
In store experience
Shane who dealt with me was very helpful and also a pleasant young man.0
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Wow, thank you, Pearl, for the incredible feedback! We’re over the moon that Shane could make everything feel effortless for you. 🌟 -Veronica
Mike was very helpful and explained…
Mike was very helpful and explained everything to me, since I hadn’t had a new up grade for 7year
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Love the energy and feedback, Lynn! Mike is truly our champ. See you soon! 😉 -Kashish
Excellent service provided by Kerry and…
Excellent service provided by Kerry and Shane who were of great help to me today (and always). I have been with 3 for many years and will continue to do so for the future. Their customer service is first class. Thank you.
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi Jennifer, it’s good to know Kerry and Shane provided consistent and reliable assistance over time, making your experience easy to manage. -Suhaas
Mike was brilliant
Mike was brilliant! He sorted out 2 fake apps which I'd inadvertently downloaded.
Also he tidied up all the apps and streamlined everything.
Mike is ACE!
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hey Monica, thank you for sharing your experience. We’re so pleased to hear that Mike was able to sort everything out and get your device running smoothly again.-VodafoneThree Social Media Team.
Mike was very personable as well as…
Mike was very personable as well as knowledgeable. He made the whole process painless and easy, explaining options throughout helping to choose the best deal.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thanks for this fantastic review, Phillip! 😊 We’re thrilled to hear Mike provided excellent support and guided you throughout. -Veronica
Fantastic people brilliant customer…
Fantastic people brilliant customer service and cant wait to have a play with my new phone
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Sharon, we’re thrilled you had such a great experience. Brilliant customer service and a brand‑new phone to enjoy, perfect combo 💕😊 -Ayesha
Joy and Shane was a great help us with…
Joy and Shane was a great help us with our new phone set up, thank you
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
That’s amazing, Marina! Joy and Shane will be so happy to hear they helped you get your new phone set up smoothly 😊 -Ayesha
Very nice and helpful guy
Very nice and helpful guy. I am very happy about my nee contract
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi Karolina, it’s great to hear you had a positive experience, with helpful support from the team member and that you’re happy with your new contract. -Kishan
It was a nice experience and the Shane…
It was a nice experience and the Shane was very helpful and assisted me getting a good broadband for my Home and the experience on store was nice
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Wow! It feels incredible to know Shane at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊. -Neha
Shane at Wakefield went over ànd above…
Shane at Wakefield went over ànd above to help with getting my new phone and great contract.many thanks,rob
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thank you for sharing this wonderful feedback, Robert. It’s great to hear how smoothly everything went and that Shane provided such excellent support throughout the process. -Afaq
Shane was brilliant
Shane was brilliant
Sorted my phone no issues 100%would reccomend
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Mr Jones, it’s great to hear how smoothly everything was handled for you. Shane’s quick support and confident approach clearly made the whole process straightforward, and it’s fantastic to know you’d happily recommend the service. -Manavata
Just wanted to say a huge thank you to…
Just wanted to say a huge thank you to the young gent that helped my dad cancel a Sim that we had no details of other than from the bank - he went above and beyond. My dad has been unable to resolve this himself and it was excellent customer service. Thank you
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thank you for this lovely review, Nicola! We're delighted our team member could step in and support your dad when he needed it most. 😊 -Veronica
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