Farhin and hamid took great care of me my SIM was not working at all in my old phone, they fixed it for me in less than 1 minute and now everything is working again. Great customer service from Farhin... Voir plus
L'entreprise a répondu
Unit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB
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Farhin and hamid took great care of me my SIM was not working at all in my old phone, they fixed it for me in less than 1 minute and now everything is working again. Great customer service from Farhin... Voir plus
L'entreprise a répondu
Farhin and Hamid were amazing and helped my switch from my old provider, helped me from the start to finish and gave me a great deal on home broadband and SIM only contract with roaming. Excellent ser... Voir plus
L'entreprise a répondu
I was here to get a new phine the staff member naming Hannah was so so professional and Helpful. I will always love too see her whenever i have to. So so appreciated three and especially Hannah , one... Voir plus
L'entreprise a répondu
Argjent was the man he helped me sorted my problems. Please go see him . He deserves more credit. But the Indian girl was rude and disrespectful, she didn’t even know what she was doing. Her name was... Voir plus
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Écrit par l'entreprise

Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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A Ana eh um amor ela foi mega simpática e me atendeu direitinho me ajudou dando várias dicas, muito agradecida.

Réponse de Three UK - 3Store Wood Green
Great customer device helped me with changing my number and my monthly plans. Kind and friendly people.

Réponse de Three UK - 3Store Wood Green
The service I received was excellent keep it up
Thanks berivan

Réponse de Three UK - 3Store Wood Green
Excellent experience today with Sam she was so wonderful and helpful. Very transparent and swift with her service also made my little one smile which was an added bonus. Helped me get the best possible deal so I’m super grateful. Big shout outs to the store all the staff and Sam in particular.

Réponse de Three UK - 3Store Wood Green
Gabi and Hamid was really helpful they explained the benefits of the internet hub and set it up for me in store. I really felt welcomed so the service was fantastic

Réponse de Three UK - 3Store Wood Green

Réponse de Three UK - 3Store Wood Green
Hamid at the three store was amazing
Thank you for the service

Réponse de Three UK - 3Store Wood Green
Berivan is the most beautiful and helpful costumer helper ever she was very understanding and knowledgeable of the products and give wonderful advice and helpful India’s

Réponse de Three UK - 3Store Wood Green

Réponse de Three UK - 3Store Wood Green
Montel & pam gave me good service thank you

Réponse de Three UK - 3Store Wood Green
Thank you for all your help and support Albena.

Réponse de Three UK - 3Store Wood Green
Ana is lovely and friendly. She was very patient with me and she gave me good deal for my contract.

Réponse de Three UK - 3Store Wood Green
Ana was very very helpful, she managed to sort my issue, and was extremely nice, thank you.

Réponse de Three UK - 3Store Wood Green
Very happy with the service the customer advisor Pamela was very kind and helpful and made sure that I got everything that I needed

Réponse de Three UK - 3Store Wood Green
I am writing to make a formal complaint about my experience at this three store and the conduct of an employee called Ana.
I visited the store because i wanted help canceling my tablet contact. Ana told me she would assist with this. Instead she discussed reducing the cost of one of my contract. During the conversation, I clearly explained that I did not want any new contracts or additional commitments.
Ana reassured me that what she was asking me to sign was not a contract. Based on her explanation, i agreed and signed the documents. I later discovered that she had actually signed me up for a 24 month contract, which is the exact opposite of what i had requested.
I believe i was mislead into entering an agreement that i did not understand. I specifically stated that i did not want another contract, and i relied on ana's assurance that this was not a contract. I have photographic evidence from the time of the transaction which supports my account.
I have been a loyal three customer for approximately 15 years, and i am extremely disappointed by the way i have been treated. Ana took advantage of the fact that English is not my first language and that i primary speak Spanish. As a customer who needed clear and honest communication, i feel i was not treated fairly.

Réponse de Three UK - 3Store Wood Green
Onur assisted and provided all information in details, which was easy to manage

Réponse de Three UK - 3Store Wood Green
I am very satisfied grateful thank you foryour service berivan

Réponse de Three UK - 3Store Wood Green
Berivan was amazing, she helped me with everything. Thank you for your service

Réponse de Three UK - 3Store Wood Green
Staff at wood green store are very helpful and friendly, always ready to support

Réponse de Three UK - 3Store Wood Green
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