I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Calm, responsive, very good customer service. Listen to details and deal with every concerns promptly. I sure love his manners.
L'entreprise a répondu
Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represente... Voir plus
L'entreprise a répondu
I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Woolwich
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
35 Powis Street, SE18 6HZ, Woolwich, London, Royaume-Uni
- 02088559033
4,9
Excellent
142 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service, advice . Rohan was knowledgeable and completed all my questions and queries within minutes
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hi Sherwin, we’re glad to hear Rohan helped you quickly and made everything clear for you. Thanks for sharing your experience. - Three Social Media Team
Dobrinka was really patient and…
Dobrinka was really patient and helpful, Three Woolwich, keep up the good work!
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hello Elizabeth, it’s great to hear Dobrinka made your visit smooth. Thank you for sharing your experience – Three Social Media Team
Kiara was brilliant and very patient…
Kiara was brilliant and very patient with me
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hi there, great to hear Kiara looked after you with such care and attention. Thanks for sharing your experience with us.
- Three Social Media Team
Rohan helped me upgrade from 60 data to…
Rohan helped me upgrade from 60 data to unlimited everything and even added roaming. Now I won't run out again
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thank you for your review, Jsebb! We’re glad Rohan made the upgrade process smooth, and you’re all set to stay connected wherever you go. 😊 – Three Social Media Team
Rohan helped me upgrade to a new S25 FE…
Rohan helped me upgrade to a new S25 FE for a great price. Friendly, quick and helpful
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hi Sidima 😊
Rohan got you set up with that new S25 FE at a sweet price.
Quick, friendly and super helpful, sounds like a smooth upgrade.
Love hearing you walked out happy with your new phone! — Three Social Media Team
Oluwashola attended to me at the three…
Oluwashola attended to me at the three store woolwich her service was excellent, swift and she also told me more on how i can benefit from using the three plus app. Thank you Oluwashola for your execllent service.
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hey there! Thanks for your feedback, Oluwashola always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Réponse de Three UK - 3Store Woolwich
Hey Edna! We love hearing this. Shola brings a touch of magic that turns simple moments into something you’ll remember. 🥳 - Three Social Media Team
My experience was wonderful
My experience was wonderful, the three customer service attendant was very patient with me, she explained and broke thing down, she also gave me suitable options and advised me to download the app. Her name is Oluwashola
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thanks a lot, Oluwadarasimi! It’s so exciting to see the trust you’ve placed in us. Oluwashola did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 -Kashish
Eryca has been absolutely amazing
Eryca has been absolutely amazing . Great asset to the company. One of the best customer service I received lately
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Wow, Andre! 🎉 It’s wonderful to hear that Eryca made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
Detailed information …
I initially wanted to get a sim contract with 3 for the first time having read about some offers. Olushola, the representative who attended to me was calm and precise. She made it a great experience having explained to me all that is there for me.
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Love this energy 🎉 Lawrence. Wonderful to know Olushola delivered such calm and precise guidance, explaining everything with clarity to create a confident and positive start ✨ -Arvind
She attended to me well
She attended to me well. And she was really nice to me.
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hi Timileyin, it is wonderful to hear that you had such a pleasant and welcoming interaction during your recent experience. We always aim to provide great support, and we are incredibly glad our team member could step in to look after you so well. -Shivam
I was served by Rohan ,I bought a smart…
I was served by Rohan ,I bought a smart phone and an honor pad 10,he gave me an excellent service ,very polite helpful and professional,thanks Rohan
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thank you, Ahmad. We’re delighted to hear how well Rohan supported you during your visit. It’s great to know his friendly approach and clear guidance helped you feel confident with your new smartphone and tablet. Your kind words will mean a lot to us. 🥰 -Prabhjeet
Exceptional customer service
I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professional.
Also there was a nice atmosphere in the shop with all the colleagues clearly working well together in a calm and pleasant way.
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
We’re thrilled to hear this! 🌼 Eryca will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 -Kashish
Staff were so willing to please
Staff were so willing to please. Had a small hiccup which was rectified immediately.
Shola was amazing.
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thank you, Stephen! 😊 Great to hear the team sorted things fast and that Shola was amazing. -Ayesha
A good human relation of the workers…
A good human relation of the workers exist and enjoyable
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thanks for sharing your experience, Julius 😊 The team is so friendly and makes sure everyone has a wonderful time. Have an amazing day 🌼 -Arvind
Interactive and helpful rohan
Interactive and helpful rohan
I had great experience upgrading my sim.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Yay, Anu 🎉 Your lovely words and 5 ⭐ really brighten our day. Rohan provided stellar guidance and supreme expertise during the SIM upgrade. Enjoy every moment with the new connection 📱 -Arvind
I had a great experience today
I had a great experience today.
Your staff that I attended to me Olushola, was very helpful. I will score 9 out of 10.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Thank you for taking the time to leave this wonderful review, Anthony. It’s great to hear that Olushola went above and beyond to help you. 🌟 -Veronica
Dobrinka was so very helpful…
Dobrinka was so very helpful especially. When dealing with a novice like me. Very thorough explanations
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
That’s brilliant, Sonia! We’re super happy to hear that Dobrinka gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Dobrinka was very helpful
Dobrinka was very helpful, she did a lot of things that most of her colleagues have been giving me excuses before.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hey Opeyemi. Boom! 💥 Dobrinka totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish
Tre helped me out big time
Tre helped me out big time! Great service and i am grateful
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Woolwich
Hi Oluwasegun, it’s great to hear Tre was able to step in and help when you needed it, and that you were happy with the service you received. -Kishan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.