TLX Avis 

505
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Voir plus

Noté 5 sur 5 étoiles

Katazyna was fantastic at dealing with my issue. I bought a vacuum, it arrived very quickly, was really well packaged. Unfortunately when I went to use it the rollers did not turn. Contacted the selle... Voir plus

Noté 5 sur 5 étoiles

Katarzyna has been ridiculously helpful... and the products are really good at hugely discounted rates..I would happily reccommend TLX

Noté 5 sur 5 étoiles

Dear Jatinder, First of all, thank you very much for everything. I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far... Voir plus


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

505 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(505)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

…Stop and read my experiences

Second time purchase of another refurbished excellent condition Dyson Air purifier and humidifier 👍just like the previous Delongi bean to cup it is definitely not the last time I will purchase here from Anita, excellent customer service to me before I purchased, many thanks and I will keep your shop in my saved companies on eBay 👍

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Nokia G11 Phone

I bought a Nokia G11 for my daughter, She only ever plays games or watches YouTube videos. Fast delivery and excellent communication from the seller. After about a week of using it. I noticed the battery would go from 80% down to below 20% within an hour or so and even when I popped it on charge it would take at least 3 hours to get to 100%. I contacted the seller, and they were spot on, Decided to swap the phone over for me I opted to stay with the Nokia G11 as it boasts a 3-day battery life. Wonderful experience it was a door stop exchange I did not even need to send it back myself. The replacement arrived promptly, and it works the battery lasts longer and when I charge it now. Its roughly an hour and it is at 100%. Decent phone and great seller and I would recommend them, and I will use them again. Last point I would say even big companies once you buy from them, and you have an issue they normally direct you to the manufacturer and it is a hassle trying to get anything resolved.

1 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Placed an order which was subsequently…

Placed an order which was subsequently cancelled twice due to fraud risk with my home address. Company cannot and are unwilling to resolve issue despite making numerous purchases over the internet in the past, this is first time I have had any issues with my address. Customer Service although responsive, were no help in resolving the problem and offered no way forward.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Really friendly and helpful Excellent 👌

Really friendly and helpful, quick to get back with any enquiry you have, will definitely be using them again Excelent service can’t fault them

14 mai 2024
Avis spontané
Logo de TLX

Réponse de TLX

Hi there!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

True Professional

It isn't often in this day & age you get a service of everything you would expect with any shopping experience.
I think its maybe the 3rd time I've purchased from this seller? they are very professional in everything, if you're after a good bargain & are handy at fixing things or after a product tthat's refurbished but maybe a few imperfections but operational or maybe for spare parts then this is the store.
In their description they give a simple explanation of the condition but with the images & the description it is all correct, the item you receive is exactly the item as listed.
They arrive via a trusted carrier well packed & never a dented box, always handled very carefully, neither do they throw everything into the box if there's additional items with the product they're all kept seperate, highly recommended & a bargain.

14 mai 2024
Avis spontané
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Réponse de TLX

Hi there!

Thank you for your 5-star review.

We really appreciate you taking the time to share your experience with us!

If there’s anything else we can help you with, please let us know.

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Really friendly and helpful

Really friendly and helpful, quick to get back with any enquiry you have, will definitely be using them again

14 mai 2024
Avis spontané
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Réponse de TLX

Hi Gill 🌟

Thank you for your 5-star review. 🙌

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Sometimes a service is so good that you need to say a few words about it. I bought a Pixel 6a and despite being an excellent phone even in 2024, after a week I still wasn't in love with it, mainly because of it's size, and my SIM was still on my Pixel 4a. I contacted Kazoop explaining my "predicament" not having much hope, after all it was a new phone and I opened it, but Adam promptly responded, told me not to worry and offered me to return the phone and a full refund just to make sure I was happy. If I had to use a word for this type of customer service would be just WOW! Second to none. Thank you very much Adam, greatly appreciated!

13 mai 2024
Avis spontané
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Réponse de TLX

Hello there,

I wanted to thank you for your amazing 5-star review. We are delighted to hear that you had a great experience purchasing from us! Your feedback means a lot to us and I will definitely share it with Adam. He will be thrilled to know that his efforts have made you happy. 🎉🌟

If you have any questions or concerns, please feel free to ask me.

Best regards,
The Kazoop Team

Noté 5 sur 5 étoiles

I ordered Sony A80L 77 inch OLED…

I ordered Sony A80L 77 inch OLED because of the great price offered. Though I was hesitant at first because I was buying an expensive item from an eBay shop, the price was too good to pass up. The item was delivered to Aberdeen within 2 days as promised, and customer service was excellent in resolving issues regarding the product. After the item was received, there were a few issues, but customer service supported me throughout. It has been a great experience buying from you and receiving your support. I will recommend it to my family and friends

10 mai 2024
Avis spontané
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Réponse de TLX


Hi there!

Thank you for your 5-star review.

We are thrilled to see your feedback, it's really appreciated!

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Stars*****

Anita from customer service was excellent.
A credit to your company.

10 mai 2024
Avis spontané
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Réponse de TLX

Hi George!

Thank you for your 5-star review.

We really appreciate you taking the time to share your experience with us!

I'll be sure to pass your feedback onto Anita. 😊😊

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Recommended seller ever

I purchased a home processor from them. I was worried at the beginning since the price was much cheaper than other retailers. I really impressed about the product quality and status. It also cam next day delivery. it’s highly recommended and worth every penny.

8 mai 2024
Avis spontané
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Réponse de TLX

Hi Ahmed!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Used Motorola edge 20 buying review

Phone came quickly in great condition and good working order and great value for money would recommend buying a phone from this seller.

8 mai 2024
Avis spontané
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Réponse de TLX

Hi there!

Thank you very much for your 5-star review.

Your kind words about our service are really appreciated.

We are so happy you are pleased with our service, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Excellent OLED tv

Excellent OLED tv. Like new even though I paid half price for it if you were to buy the same modal in Currys. Very impressed with the service aswell.

9 mai 2024
Avis spontané
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Réponse de TLX

Hi Andrew,

Thank you for your 5-star review.

We are happy to hear you are pleased with your purchase, I will pass your feedback onto the relevant departments.

If you require any help with the product set up, or if you have any questions, please do get in touch.

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Delivery is quick and customer service…

Delivery is quick and customer service is beyond belief.
So far l have bought 2 TVs from them and will be buying from them again.
Highly recommend it

8 mai 2024
Avis spontané
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Réponse de TLX

Hello!

Thank you for leaving a 5-star review. 🌟

We're delighted to hear that you're satisfied with your purchase. I will make sure to share your feedback with the appropriate departments.

If you need any assistance with setting up the product, or if you have any questions, please don't hesitate to contact us.

Best regards
The Kazoop Team

Noté 5 sur 5 étoiles

Excellent prompt service

Excellent prompt service - would def recommend.

1 mai 2024
Logo de TLX

Réponse de TLX


Hi there!

Thank you for your 5-star review. 🙌

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Brought phone

Brought phone but unfortunately there was issue with it. The communication was first rate and couldn't be more helpful. The price was great but from purchase to return and refund amazing can't fault the customer service.

30 avril 2024
Avis spontané
Logo de TLX

Réponse de TLX

Hello,

Thank you for leaving a 5-star review. 🎉

I will make sure to share your feedback with the appropriate departments.

Best regards
The Kazoop Team

Noté 5 sur 5 étoiles

This team is fantastic

This team is fantastic. I was looking for a tv for home, however at the prices they had I couldn’t not buy one for the office as well. Refurbished items at a fantastic price. I had a browse throughout their listings and they are definitely my go to people from now on. If it’s a phone, coffee machine or a 75” tv, it will be them. Thanks for the service!

1 mai 2024
Avis spontané
Logo de TLX

Réponse de TLX

Hiya!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Iphone14 plus refurbished

Iphone14 plus refurbished. Phone was faulty on delivery but after excellent communications with Jatinder at cheapest electrical it was replaced within 24 hrs via dpd. Replacement worked great and looked like new. Excellent communication and service. Highly recommended.

1 mai 2024
Avis spontané
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Réponse de TLX

Hi there!

Thanks so much for your review, we love getting feedback and take pride in our customer service.

Please get in touch if there is anything else we can do to make your day.

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Highly recommended

After much searching for a newish phone that wouldn't cost silly money, I found the "cheapestelectrical" shop on Ebay.
The chosen phone was refurbished, but was also a great price, so I bought it.
The delivery was quick and I received what was essentially a new unmarked phone, which was beyond my expectations.
Adam was quick to reply when I had any questions.
Highly recommended and I will undoubtedly use them again in the future.

30 avril 2024
Avis spontané
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Réponse de TLX

Hi David!

Thank you for your 5-star review.

Adam is thrilled to see your feedback, it's really appreciated! 😊

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Always a great experience

Returning customer of several items and I can honestly say they’re a fantastic company.
Great products, fair pricing and the all important customer service is second to none. Highly recommended

1 mai 2024
Avis spontané
Logo de TLX

Réponse de TLX

Hi there!

Thank you for sharing your positive experience shopping with us. 🙌

We hope to see you again soon! 🌟

Kind Regards
The Kazoop Team

Noté 5 sur 5 étoiles

Adam at customer services made this a…

Adam at customer services made this a very good experience. Product needed a repair which was authorised without hesitation. Above and beyond in my opinion. If given a chance they will sort out any issues.

2 mai 2024
Avis spontané
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Réponse de TLX

Hi Mark!

Thank you for your 5-star review. 🙌

Adam is chuffed to hear his service made a bad situation much better. 🌟

Kind Regards
The Kazoop Team

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