Tom Hixson of Smithfield Avis 

703
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been purchasing meat from TH for quite a few years now. Excellent for large beef rib and brisket for the smoker. Also purchase whole sirloin or ribeye, but generally when on special offer.... Voir plus

Noté 1 sur 5 étoiles

Used Thomas hixson a lot in the past . Meat is normally very good . However I have ordered more than 3 times non -halal short ribs and get halal meat . It seems people that require halal get non con... Voir plus

Noté 5 sur 5 étoiles

I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... Voir plus

Noté 5 sur 5 étoiles

I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boucherie
  2. Boucherie-charcuterie
  3. Producteur de produits alimentaires
  4. Produits carnés
  5. Vendeur de viande en gros
  6. Magasin de volailles

Écrit par l'entreprise

The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(703)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Timeous Delivery

Timeous Delivery. Great product. Excellent Service. What’s not to like?

27 mars 2024
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you for your feedback! We are glad you our services. I will pass this on to the respective teams.

Noté 2 sur 5 étoiles

Unpleasant experience

Waygu meat was tough,tastless and didn't caramelise as one would expect. Product came frozen but as thawed within the packaging blood leaked in my fridge. Overall a very unpleasant experience.

30 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your feedback! I have contacted you directly to see how we can resolve this for you.

Noté 5 sur 5 étoiles

Always a fast efficient service

Always a fast efficient service , top quality meat at good price .
Even gave me a £20 voucher as the Boston Butt was slightly underweight .
Well done Tom Hixon great customer service .

26 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you so much for your feedback! This really helps us improve our services.

Noté 5 sur 5 étoiles

Fantastic!

There was a slight issue with the delivery (nothing to do with Tim Hixson) and the team were amazing helping me resolve the situation. Fantastic to see a place where the customer service is as excellent as the meat (which is top quality by the way!)

25 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you so much for your feedback Chris! It was lovely talking to you, I am happy we could resolve this for you.

Noté 5 sur 5 étoiles

A reliable provider

The meats available here are of high quality. And the service provided is Excellent.

18 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you so much for your feedback! This really helps us improve our services.

Noté 4 sur 5 étoiles

Pricy but very good quality meat.

Pricy but very good quality meat.
Some meat came partially thawed, though.
I am still alive and well.

18 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your feedback! We are working on getting our frozen products to our customers frozen. In the meantime I am glad you enjoyed your meat.

Noté 5 sur 5 étoiles

Great halal selection

Great halal selection! And fast delivery!

22 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you so much for your feedback. We will pass this on to our dispatch team.

Noté 5 sur 5 étoiles

I recently had a great customer service…

I recently had a great customer service experience with Ade at Tom Hixson.
Ade was incredibly helpful! They were friendly and welcoming, remaining patient with me. They took the time to understand my issue and the pricing and range of services.

Thanks to Ade's assistance, I had a much more pleasant experience. I would highly recommend Tom Hixson and especially recommend seeking out Ade's assistance if you need help.

21 mars 2024
Avis spontané
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Réponse de Tom Hixson of Smithfield

Thank you for your kind words! This is really helpful and I am glad I was able to be of assistance.

Noté 5 sur 5 étoiles

Overall

Overall, my experience with Ade at Tom Hixon was outstanding. Her amazing advice, coupled with her kind and helpful demeanor, made for a truly remarkable shopping experience. I would highly recommend seeking out Ade’s assistance for anyone in need of expert guidance and exceptional service.

26 mars 2024
Avis spontané
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you for your kind words! It was a pleasure helping you and I am glad I could help you

Noté 5 sur 5 étoiles

Great Service

I have ordered a few times now. A few glitches were sorted out promptly and the team are excellent. The quality of the food is excellent and thoroughly enjoyed by our guests. We will use again.

If the packaging could be improved to sustain cold temperatures for longer that would be a great feature. I know this is being looked into.

15 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your feedback! We are happy that we could resolve this for you and provide you with a quality service.

Noté 5 sur 5 étoiles

Great service

Had an item short on a delivery. Messaged and it was dispatched straight away. Great service and as always, meat quality is brilliant.

22 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your kind words! This really helps us improve our services.

Noté 5 sur 5 étoiles

Have ordered a couple of steak joints…

Have ordered a couple of steak joints so far and have been impressed with the quality and the service. Will certainly use again.

12 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your feedback! This really helps us improve our services! Thank you for being part of the Tom Hixson community

Noté 5 sur 5 étoiles

The meat was very good quality

The meat was very good quality and delivered on time as promised.

10 mars 2024
Avis spontané
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you for your feedback! This really helps us improve our services.

Noté 5 sur 5 étoiles

Delivery on time

Delivery on time. Produce is excellent quality. Will definitely be ordering again soon

19 mars 2024
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you for your feedback! This really helps us improve our services! Thank you for being part of the Tom Hixson community

Noté 5 sur 5 étoiles

Fantastic Ribeye

Fantastic Ribeye! Ordered 7KG in total along with 4 packs of the excellent Wagyu beef dogs. Barby this weekend! ^_^

18 mars 2024
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Réponse de Tom Hixson of Smithfield

Thank you for your feedback! We hope you enjoy your BBQ!

Noté 5 sur 5 étoiles

Their deals are excellent

Their deals are excellent, fabulous quality.

27 février 2024
Avis spontané
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Réponse de Tom Hixson of Smithfield

Thank you for your kind words! I will pass this on to our web team.

Noté 5 sur 5 étoiles

Delicious Irish Wagyu roasting joint

Delicious Irish Wagyu roasting joint, very reasonable price, and great service! What’s not to like? 👍😀

6 mars 2024
Avis spontané
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Réponse de Tom Hixson of Smithfield

Thank you for your kind words! We really appreciate you as a valued member of our community.

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality. Some of the finest beef I have ever tasted. Would highly recommend joining the steak club to experience the best cuts of beef.
Exceptional customer service, delivery and value for money.
Wouldn’t recommend any other online butcher and I’ve tried several

20 mars 2024
Avis spontané
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you so much for your kind words! This means a lot to us as a business and I will pass this on to the customer service and buying team.

Noté 5 sur 5 étoiles

Excellent meat and service

I ordered the wagyu halal meat and it was delicious and the whole process of ordering and being delivered was really efficient . Will definitely order again .

24 février 2024
Avis spontané
Logo de Tom Hixson of Smithfield

Réponse de Tom Hixson of Smithfield

Thank you so much for your feedback! We are happy to have you as a valued member of our community.

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