Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Absolutely love my tangle-free Bellas! They are so comfy and stylish. My only complaint is, I paid for express shipping so that I could receive my glasses before a planned vacation. Unfortunately my g... Voir plus

Noté 5 sur 5 étoiles

I just received my first pair of sunglasses (Bella coffee) from TopFoxx & I LOVE them!! They’re great quality & look amazing!! So I did what one does when they love something…..I hopped online & order... Voir plus

Noté 1 sur 5 étoiles

I spent $80 on the sunglasses I received the package in the package was completely empty. I’m still trying to contact them to get a refund or send me another pair.

Noté 5 sur 5 étoiles

These are by far my all time favorite sunglasses. I have 4 pairs and currently have an order for 2 more. My hair never gets tangled! One pair actually became really loose so I contacted customer ser... Voir plus

À propos de l'entreprise

  1. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

I absolutely love my sunnies

I absolutely love my sunnies! I typically buy high end designer glasses, however I saw these & they really match my style! Fast service & they look like what I saw online!

5 août 2025
Avis spontané
Noté 1 sur 5 étoiles

WORST customer service/warranty claim

I would have previously provided a great review HOWEVER, it's not ending that way. One of the pairs I bought from them lost the hardware that holds on the lens. I thought I could just get the part but they said the glasses could be replaced under warranty. I paid a small fee for this, made my selection (since what I was trying to replace was not in stock). I have sent 4 emails asking on status of my replacement and CANNOT EVEN COUNT the number of times I have called them, they have totally ghosted me. I am utterly disappointed and would NEVER recommend this company again.

EDIT: I tried calling again multiple times and could NEVER get a CS rep. I asked a friend to call from her phone and low and behold, they answered RIGHT AWAY. I am certain they were blocking my calls because of caller id. I have asked that someone from mgmt call me, we shall see.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Impeccable customer service

This company is incredible and the customer service is amazing! My sunglasses were sent to the wrong address (my fault) and TopFoxx answered my email immediately about the issue. Granted it was not the company’s negligence but mine. The consumer. They redirected my order and the entire time have been emailing me details and with a personal touch to each correspondence. This is beyond customer service and care for their customers. It’s impeccable!

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Well

Well, its been over a week and I still haven't received mine yet..Hopefully customer service is working on it, they have been in contact so I will update as soon as I can.

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great aviator sunnies that check all the boxes!

I have never paid more than $10-$15 dollars for a pair of sunnies. I decided to take the plunge when an influencer I watch offered a discount code. The first pair I ordered were the Ivy Luxe - Clear Black Tangle Free Round Aviator Sunglasses. I was instantly in love with them and the tangle free aviator style is genius. The sunnies have a cool vibe to them and I do get compliments when I’m out. Never again will I own a cheap pair that gets tangled up in my hair. I have since ordered another pair of the Ivy Luxe in the Olive color.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I love all of the glasses I have…

I love all of the glasses I have purchased from TopFoxx! From the blue light blocking glasses to sunglasses they have me covered. I constantly get compliments about all pairs I own from TopFoxx. I am a customer for life!!

8 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

5 stars if only they had a phone number

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue to buy and recommend them to others.

5 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not believe social media influencers

I really wanted to like the Bella Sunglasses. Everyone on social media raves about them so I thought I would give them a try. They are tight. They are supposed to be tangle free but they are so tight it hurts to even slide them up top of my head.

I requested a return and selected the pay my own shipping label. They replied 24 hours later and told me they were sorry and said once was I paid the invoice they will send me another email to download the shipping label. $8 is steap for that tiny box and I'm already annoyed they did not listen that I was going to pay my own shipping label because I know I can ship them for less so I just paid the $8 and got it over with. We'll 72 hours after that invoice is paid and I still do not have the return shipping label mailed to me. At this point I think they are trying to hold out so it reaches 30 days and I can't return them.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

CROOKED GLASSES

I ordered the Bella sunglasses in coffee. They look gorgeous online. However, mine came extremely crooked. It was a defect for sure. I asked customer service to send me a replacement pair after providing them with images that clearly shows jusy how visible the crookedness were even at just first glance. They wouldn’t do it. They made me go return the defective pair first before anything else. Absolutely unacceptable! Not to mention, their customer service takes at least a whole week to respond to emails.

16 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Glasses too small for my face

Glasses too small for my face, hair still got caught between the metal nose piece and framing. Sent 2 emails for a return and refund and also called and nothing. Still waiting on a response.

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The best company and brand!

Absolutely LOVE all their glasses and love even more that they stand behind their product. Customer service is responsive and very accommodating. I have several pairs and bought for friends as well. They look great on everyone. My fav sunnies

18 juin 2025
Avis spontané

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