Topstyle Avis 

Extremely disappointed with the service provided by this company.

When it came to payment, everything had to be done immediately. I paid for my furniture more than six weeks in advance and fulfilled all of my obligations as a customer. Unfortunately, the company has failed to fulfil theirs.

The furniture was not delivered on the agreed date, and it is now more than two weeks overdue. Despite numerous attempts to get an update, I still have not been given a clear delivery date or a proper explanation.

The most frustrating part is the complete lack of customer care after payment has been received. Calls are difficult to get through, emails and messages are ignored, and nobody seems interested in helping or finding a solution. Not once has anyone even apologised for the inconvenience caused.

In addition, the store has been closed on several occasions during the opening hours listed on Google, making it even more difficult to get assistance.

Because of this delay, my new salon is sitting ready but cannot operate properly, while I continue paying rent and other business expenses. It feels as though once the payment was collected, customer service became a complete afterthought.

Very disappointing experience. I would not recommend this company to anyone looking for reliable service or professional communication.

I'm sorry to say but that company is unreliable.
I was waiting for the order nearly 3 weeks.
And this Company is base in Dublin by the way.
I sent messages they replied after few days.
Finally when I rang and give out stink I received my order after 3 days.
Stay away from it.
Not recommended at all.

Purchased salon furniture from this shop and due to a delay in getting into our premises they had kindly held onto our furniture for us. When we finally got into the premises we contacted them to let them know that we were ready for delivery and they confirmed that the furniture would be delivered on Friday. We had someone who had to take a day off work waiting at the premises to accept the delivery and when we contacted them to get an estimated time they said they would contact the delivery driver. They didn’t get back to me until I contacted them again and they told me that the delivery will be next week because their van broke down. They didn’t even have the courtesy to notify me. I then asked when the delivery will be rescheduled for and have gotten no response since Friday @13:20. They have been actively online and posting on their social media accounts but cannot respond to a customer.

Purchased salon styling chairs online from this company during their summer sales. Standard 2-4 weeks delivery time was advised at checkout. 3 months later and I have not received my chairs nor did they contact me at any stage with updates on my order. When I got in touch with them they firstly said they couldn’t find my order and then when they found my order they advised that the item is now full price and if I would like to have my chairs I would have to pay the balance. They advised me that the item I ordered during the sale is out of stock but if I would like the same chairs that are currently instock that I would have to pay full price. So basically I purchased the items on sale, paid for them and by the time the stock arrived the price went back to full price and they are demanding the price difference in order for me to get my chairs. Communications via WhatsApp very slow and at times left unread even when they show they have been active.