Excellent product & service, the owner was a pleasure to deal with & very helpful. The price was also very reasonable so give the company your trade as you will be very pleased.
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Lisez les avis des autres
Put to use the next day for a mortar mix - so much better than using a sheet of wood with the mix falling of the edge. One of the few suppliers to state what material it was made from. Shipped promptl... Voir plus
L'entreprise a répondu
Picked up one of Tough Tools on site very impressed with the quality of the equipment for carrying out a tricky complex job! couldn’t fault the end outcome by using Tough Tools product’s!.
L'entreprise a répondu
Mortar stands excellent, service sound, boards aren’t my favourite tho but way better than caber flooring
À propos de l'entreprise
Écrit par l'entreprise
Yorkshire based tool manufacturer for the construction industry. Made in house to meet every day construction problems with tools. Our tools have a reputation within construction as being superb quality and customers come to us again and again. Specialist Tool Supplier to the construction trades covering plastering, screeding, rendering and general building tools.
Coordonnées de contact
The Old Chapel, Halifax Road, Cross Roads, Halifax Road, BD22 9BG, Keighley, Royaume-Uni
- 01535 640235
- info@toughtools.co.uk
- www.toughtools.co.uk
4,6
Excellent
87 avis
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A répondu à 100 % de ses avis négatifs
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Straight edge but when opened there was a dent
The item arrived quickly which was great as I needed it for a job but there was a dent at one end of the box section which annoyed me. Whilst I was still able to complete the job I had purchased a damaged product. The straight edge was really well wrapped and there was no sign of damage to the wrapping so it must have been damaged before it was wrapped.
I appreciate your replacement offer but I needed to use it...I opened it when I was about to use it so there would have been no time to wait for a replacement. As I say it was still usable. But I will say that for the price it should be in mint condition prior to being wrapped.
12 mai 2025
Réponse de Tough Tools
Hi - we had no idea that there was an issue with the product, we can only apologise. If we had been notified or contacted immediately after delivery we would have provided a replacement.
Great price and fast delivery
Really quick delivery time and reasonable delivery fee for such a heavy item. Great price for the tools aswell.
8 mai 2025
Réponse de Tough Tools
Great feedback - we constantly struggle with shipping so this is good to hear
Quick delivery and floor scraper was…
Quick delivery and floor scraper was exactly what I needed
23 avril 2025
Réponse de Tough Tools
Thanks for the review
Great product we can’t fold them
26 mars 2025
All went has planed.
22 avril 2024
Ordering a set of floor laying straight…
Ordering a set of floor laying straight edges as usual great service great edges
27 mars 2024
Great tool, great service
One of the items I orders came damaged by the courier, I phoned up tough tools and a new one came the next working day. I buy alot of tool from these guys and there great 👍
4 mars 2024
Avis spontané
AWESOME SERVICE
Phoned @ 3 O'clock in Afternoon and received items the following morning, great service thanks!
2 février 2024
Excellent
Excellent delivery timing and great tools at a fair price.
Highly recommended
21 janvier 2024
First class company delivered on time…
First class company delivered on time item very well wrapped. Can’t fault this company
14 janvier 2024
Not happy about seller attitude
31 octobre 2023
Réponse de Tough Tools
Hi - We are unable to track this issue and if you are to provide us information we will get straight back to you. All our goods are shipped with tracking information so if it has gone missing we can take it up with couriers. We do our best with all orders but sometimes issues happen with delivery that is out of our control. Please give us an opportunity to correct.
Réponse de Tough Tools
Fantastic - thanks for feedback !
Great product
Great product, great customer service called up with a query answered straight away and give very straight answer. Delivery was one day early as estimated very happy
14 octobre 2023
Réponse de Tough Tools
Thanks for this feedback its much appreciated and helps small businesses!
We still haven't received the order
29 août 2023
Réponse de Tough Tools
Hi - We had no idea this hadnt been received. The tracking reference at our end is shown as delivered on 1st September 23. Please get in contact so we can rectify this.
Really easy to deal with
Really easy to deal with. Goods ordered were as shown on website.
Definitely will use again.
28 août 2023
Réponse de Tough Tools
Great to hear and we really appreciate the feedback.
HEAVY DUTY STRAIGHT EDGES
FIRST TIME I'VE USED TOUGH TOOLS & THEY WERE VERY IMPRESSIVE. DELIVERED ON TIME & PRODUCT WAS VERY WELL PACKAGED TO AVOID ANY DAMAGE.
I WOULD STRONGLY RECOMMEND.
12 août 2023
Réponse de Tough Tools
This is great to hear we do our best to get our goods out and packaged well!
Réponse de Tough Tools
Thanks for this and glad you are happy with our product and service!
Réponse de Tough Tools
Always keen to help local small businesses ! Thanks for great feedback
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