Travel House - Cwmbran Avis 

613
•
TrustScore 5 sur 5

4,9

9 General Rees Square, Cwmbran NP44 1AH, Torfaen, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great Assistance in booking a large family holiday, that departs from 3 different Airports Stansted, Gatwick and Bristol. PS The lead passenger is Carolyn Jackson without a Trust pilot account. Th... Voir plus

Noté 5 sur 5 étoiles

When we called into the shop the staff were friendly and welcoming. We dealt with codi-marie and she was very attentive and knowledgeable. I would definitely recommend Travel House in the future.

Noté 5 sur 5 étoiles

Excellent service as always! Charlie Berrow was our travel agent. We received excellent service. Charlie worked with my friend and myself over a few days ensuring that we booked the cruise that we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de voyages en bateaux de croisière
  3. Agrégateur de voyages
  4. Bureau de change
  5. Centre de vaccinations internationales
  6. Compagnie d'assurance voyage

Écrit par l'entreprise

Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!

The Time Is Now

Écrit par l'entreprise

Don’t Wait, THE TIME IS NOW!
With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.

Book With Confidence

ABTA & ATOL protected for your peace of mind.

All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.

Coordonnées de contact

  • 9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, Royaume-Uni

  • 01633 328000

4,9

Excellent

TrustScore 5 sur 5

613 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(613)

2 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff are friendly

The staff are friendly, easy to talk to and very knowledgeable. They are very efficient and effective at their job and you come away comfortable in the knowledge that your holiday is in safe hands. We wouldn't book with anyone else.

2 mars 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear that you found our team friendly, knowledgeable and easy to talk to. Making sure our clients feel confident and completely at ease with their holiday plans is always our top priority, so it means a great deal to know you felt your trip was in safe hands.

Your loyalty and trust truly mean everything to us, and we can’t wait to help you plan your next adventure!

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Always helpful

Always helpful, happy and friendly

1 mars 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your kind words!

We’re so pleased to hear that you find our team helpful, happy and friendly — that’s exactly the experience we always aim to provide. Your support really means a lot to us, and we look forward to helping you plan your next trip! ✈️😊

Noté 5 sur 5 étoiles

Not been on holiday since 2012

Not been on holiday since 2012, so was a bit anxious about the whole booking process. The rep, Craig talked me through it all, like a pro. What was initially a worry turned out to be a stress free experience. Thank you Craig!!!

28 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your lovely words! 😊
We completely understand how booking a holiday after a long break can feel a little overwhelming, so we’re absolutely delighted to hear that I was able to make the whole process smooth and stress free for you.
That’s exactly what we’re here for — taking the worry away and turning it into excitement! ✈️🌍
We can’t wait to hear all about your trip when you’re back. Thank you again for trusting us with your holiday! 🌴✨Regards Craig Branch Manager

Noté 5 sur 5 étoiles
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Réponse de Travel House - Cwmbran

Thank you so much for your kind words!
We’re so pleased you found us helpful, informative and friendly — that’s exactly the experience we aim to give every customer.
We really appreciate you taking the time to leave a review and we look forward to helping you plan your next getaway! ✈️🌍

Noté 5 sur 5 étoiles

Craig

Craig was fantastic nothing was a problem great communication fun and very helpful thankyou craig

28 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that Craig made everything easy, fun, and stress-free. Great communication and helpfulness are exactly what we strive for, and we’ll be sure to pass your kind words on to him!
We really appreciate you taking the time to share your experience — thank you again! 🌴✈️

Noté 5 sur 5 étoiles

Annie was brilliant

Annie was brilliant , customer service second to none , would highly recommend

27 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your kind words! 😊
We’re thrilled to hear that Annie provided brilliant service and that you would highly recommend us. Customer service like this is exactly what we aim for!
We really appreciate you taking the time to share your experience. 🌴✈️

Noté 5 sur 5 étoiles

Our Holiday

We booked our holiday with Dave who found us a fantastic deal. The whole holiday has everything we want and more. We are really excited to go. Smooth and faultless booking experience through and through. We will NOT be booking with any other company in the future, Thanks Dave and all the staff at Travel House Cwmbran

17 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how pleased you are with your booking experience. Dave will be thrilled to know he found you such a fantastic deal and that your holiday has everything you were hoping for — and more!

It means a great deal to all of us at Travel House Cwmbran that you’ve placed your trust in our team, and we’re so grateful for your kind words and loyalty.

We hope you have the most amazing holiday, and we can’t wait to hear all about it when you return!

✈️🌴

Noté 5 sur 5 étoiles

Katie was very helpful and…

Katie was very helpful and knowledgeable and organised my travel arrangements perfectly.

26 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your lovely feedback!

We’re delighted to hear that Katie was so helpful and knowledgeable while organising your travel arrangements. She always goes the extra mile to ensure everything is planned perfectly, so it’s wonderful to know that reflected in your experience.

We truly appreciate you taking the time to share your kind words and look forward to helping you plan your next trip! ✈️

Noté 5 sur 5 étoiles

It went extremely well and sorted…

It went extremely well and sorted quickley

25 février 2026
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Réponse de Travel House - Cwmbran

Thank you for your great review!

We’re so pleased to hear everything went extremely well and was sorted quickly for you. Providing an efficient and smooth service is always our aim, so it’s lovely to know we delivered.

We really appreciate your feedback and look forward to helping you again in the future! ✈️

Noté 5 sur 5 étoiles

Very helpful Craig explained…

Very helpful Craig explained everything. We have family staying in other hotel.craig work out how far it was even down to miles time in taxi definitely be booking again

24 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your lovely review!

We’re so pleased to hear that Craig was very helpful and took the time to explain everything clearly for you. It’s great to know he was able to work out the distance — right down to the miles and taxi time — to help you plan your stay near your family.

Providing that extra level of detail and reassurance is exactly what we aim for, so your feedback means a lot. We look forward to booking your next trip for you! ✈️

Noté 5 sur 5 étoiles

Great and knowledgeable staff

Katie was wonderful. She was very helpful in canceling my holiday. Understood the reason why and patiently dealt with the booking rep.
Then helped me building another holiday.
Craig remembered me on my 2nd visit to sort out my problems and this personal touch goes a long way.

24 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for taking the time to share your experience.

We’re so pleased to hear that Katie was able to support you through cancelling your holiday and that she handled everything with patience and understanding. Situations like that can be stressful, so it’s wonderful to know she made the process smoother for you — and then helped you put together another holiday to look forward to.

It’s also lovely to hear that Craig’s personal touch made a difference on your second visit. We truly believe that remembering our customers and their individual needs goes a long way, so your comments mean a great deal to us both.

We really appreciate your kind words and look forward to helping you again in the future ✈️

Noté 5 sur 5 étoiles
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Réponse de Travel House - Cwmbran

Thank you so much for your lovely feedback!

We’re delighted to hear that everything was made easy and stress-free for you — that’s exactly the experience we always aim to provide.

We truly appreciate you taking the time to leave a review and look forward to helping you plan your next trip! ✈️

Noté 5 sur 5 étoiles

Brilliant service as normal

Brilliant service as normal , I don’t go anywhere else
Brilliant team you should all be proud

23 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your fantastic review!

We’re thrilled to hear you consistently enjoy our service and that you trust us for all your travel needs. Your kind words mean a lot to the whole team — we’re proud to have customers like you!

We look forward to helping you plan many more brilliant trips in the future ✈️

Noté 5 sur 5 étoiles

Holiday 26

The member of staff listened to what our requirements were and found a holiday to those requirements .
She was very pleasant and professional.
Weldone.

12 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your kind review!

We’re delighted to hear that our team listened carefully to your requirements and found a holiday that suited you perfectly. It’s wonderful to know that you found the service both pleasant and professional — we’ll be sure to pass on your praise.

We really appreciate your feedback and look forward to helping you plan your next holiday! ✈️

Noté 5 sur 5 étoiles

Very helpful and friendly polite staff

Very helpful and friendly polite staff

22 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your kind words!

We’re delighted to hear that you found our team helpful, friendly, and polite. Providing a welcoming and supportive experience is always our goal, and your feedback means a lot to us.

We look forward to assisting you with your next holiday! ✈️

Noté 5 sur 5 étoiles

I received a very friendly

I received a very friendly, helpful and knowledgeable service

20 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your lovely feedback!

We’re delighted to hear that you received friendly, helpful, and knowledgeable service. Providing that kind of experience is exactly what we aim for, and your kind words mean a lot to our team.

We look forward to helping you plan your next holiday! ✈️

Noté 5 sur 5 étoiles

A very helpful consultant Katie…

A very helpful consultant Katie Williams from Cwmbrân Travel House very impressed with her knowledge and personality would definitely recommend paying them a visit if you require a Travel Agent.

21 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your wonderful review!

We’re thrilled to hear that Katie provided such helpful service and impressed you with her knowledge and personality. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to her.

We look forward to welcoming you again to Travel House Cwmbrân for your future travel plans! ✈️

Noté 5 sur 5 étoiles

The best !

I have booked with travel house a few times now. I can’t recommend them enough ! So patient, extremely helpful and always go above and beyond to help you choose the right family holiday !

Only ever go here ❤️

14 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your amazing review! ❤️

We’re delighted to hear that you keep coming back to Travel House and that our team has been patient, helpful, and gone above and beyond to help you find the perfect family holidays. Your loyalty and kind words mean the world to us!

We look forward to helping you plan many more wonderful trips in the future. ✈️

Noté 5 sur 5 étoiles

Codie was absolutely amazing very…

Codie was absolutely amazing very friendly and 100% professional will definitely return
Thank you codie you made my day

21 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your fantastic review!

We’re thrilled to hear that Codie made such a positive impression with her friendly and professional service. She’ll be delighted to know she made your day!

We can’t wait to welcome you back to Travel House and help with your next holiday. ✈️

Noté 5 sur 5 étoiles

Annie our representative was very patient

Annie our representative was very patient, clearly explaining all our choices, and there were a lot. She was very polite and listened to all our needs for our holiday.

16 février 2026
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Réponse de Travel House - Cwmbran

Thank you so much for your wonderful feedback 💙
We’re delighted to hear that Annie took the time to clearly explain all your options — especially when there were lots to go through! That patience and attention to detail is exactly what we pride ourselves on at Travel House Cwmbran ✨

It’s fantastic to know she listened carefully to your needs and helped tailor the perfect holiday for you. We truly believe every trip should be as unique as the people booking it 🌍✈️

We really appreciate you taking the time to share your experience — Annie will be so pleased to read this! 💙

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