Excellent service as always! Charlie Berrow was our travel agent. We received excellent service. Charlie worked with my friend and myself over a few days ensuring that we booked the cruise that we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9 General Rees Square, Cwmbran NP44 1AH, Torfaen, GB
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Lisez les avis des autres
Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole b... Voir plus
L'entreprise a répondu
Brilliant, dave went above and beyond finding a perfect few days away for a party of people with a couple of travellers being disabled.i would highly recommend
L'entreprise a répondu
Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Centre de vaccinations internationales
- Compagnie d'assurance voyage
Écrit par l'entreprise
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Écrit par l'entreprise
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Coordonnées de contact
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, Royaume-Uni
- 01633 328000
4,9
Excellent
608 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It’s so easy to get your holiday sorted…
It’s so easy to get your holiday sorted out, in no time .
6 août 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the process of arranging your holiday to be quick and easy.
As always if travel is on our mind
As always if travel is on our mind, then Craig and his staff are the ones for a good deal/knowledge/great holiday. Thanks for all your help over the past years. We went in for a five night break and for a couple of hundred more came away with a 12 day cruise. WOW.
5 août 2026
Réponse de Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that we could help you turn a five-night break into an amazing 12-day cruise for just a couple of hundred more. It's fantastic to know that our team's knowledge and dedication have consistently led to great holidays for you over the years. We truly appreciate your continued trust and look forward to helping you plan many more unforgettable adventures!
Amazing service as always
Amazing service as always. The staff are all very polite and very welcoming.
Wouldn't book with anyone else now
5 août 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive amazing service and find our staff polite and welcoming. We truly appreciate your loyalty!
Outstanding customer care
Outstanding customer care
The branch was busy when entering and we took a seat within minutes your travel consultant Codi- Marie guided us to take a seat at her work station and was very courteous polite and professional in assisting us in booking next year's holiday. All in all a very pleasant experience having not booked here before and what impressed us even more the travel consultant walked with us to the exit and opened the door, WOW an asset to you
2 août 2026
Réponse de Travel House - Cwmbran
We are so happy to hear about your positive experience with us! It's wonderful to know that our travel consultant provided such courteous, polite, and professional assistance in booking your holiday. We truly appreciate you sharing your kind words and are delighted that we could make your first booking with us a very pleasant one. We look forward to assisting you again in the future.
Réponse de Travel House - Cwmbran
We are so happy to hear about your positive experience! We truly appreciate your kind words and feedback. Thank you for sharing.
david was very good at explaining…
david was very good at explaining everything about the holiday
1 août 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was excellent at explaining all the details of your holiday.
Dave stayed late to complete my package…
Dave stayed late to complete my package holiday,all booked up at a competitive price,thank you.
25 juillet 2026
Réponse de Travel House - Cwmbran
We are so pleased to hear that we could assist you with your package holiday at a competitive price. We appreciate your kind words!
A good understanding of what we wanted…
A good understanding of what we wanted and useful information of the hotel and resort by Anni.
25 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the information provided useful and that we understood your needs well.
Fantastic service
Fantastic service, Charlie couldn’t do enough for us, all the staff were friendly, even had a glass of wine whilst deciding which cruise to book.
26 juillet 2026
Réponse de Travel House - Cwmbran
We're so happy to hear you had such a wonderful experience with us! It's fantastic that our team made your cruise booking enjoyable. We appreciate your kind words.
Anni was great and helped us find a…
Anni was great and helped us find a lovely holiday! We will be back next year to book our honeymoon ☺️☀️
26 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided excellent service and helped you find a lovely holiday. We look forward to helping you plan your honeymoon next year!
Great service
Great service, & great team! Spend ages looking for a family holiday within budget! Took the time to speak to the kids, and keep them entertained while we was booking! Always a pleasure! Thanks team! See you again soon!
26 juillet 2026
Réponse de Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience finding your family holiday with us. It's fantastic to know that our team was able to assist you in finding something within your budget, and we're especially pleased that we could keep the children entertained during the booking process. We look forward to seeing you again soon!
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be professional and efficient. We appreciate your feedback.
Craig is wonderful and extremely…
Craig is wonderful and extremely helpful. I have been buying my holidays from him for over 3 years now
25 juillet 2026
Réponse de Travel House - Cwmbran
We're so happy to hear about your positive experiences and continued loyalty. We truly appreciate your kind words and long-standing support!
On a hot Friday
On a hot Friday, we were offered a cold drink, even before we had discussed a booking with an agent. Anni was very helpful and guided us through the booking, with no problems. Excellent service all round. Keep up the good work!
18 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent service and that our team was helpful. We appreciate your kind words!
Great service
Charlie was lovely, very helpful, friendly and made sure we have everything we need. Will definitely be back
25 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We're so pleased to hear that you had such a positive experience and that our team member was helpful and friendly. We look forward to welcoming you back again soon.
We we went into the travel agency…
We we went into the travel agency knowing what we wanted so that helps, the assistant went through everything and we departed satisfied. Friendly staff, well done 👍
24 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was able to help you and that you departed satisfied with our friendly staff.
Staff friendly ,and the patience to…
Staff friendly ,and the patience to find the right holiday for us
16 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and patient in helping you find the perfect holiday.
Staff made us welcome during booking
Staff made us welcome and ensured that everything was made clear as to the arrangements made.
Staff very efficient working together at times to make sure we were happy with arrangements.
My Wife and I are well into our Eighties so patience is required and they coped exceptionally well.
23 juillet 2026
Réponse de Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are delighted to hear that our staff made you feel welcome and ensured everything was clear. We always strive to provide excellent service and patience for all our customers.
Easy to book in cwmbran store
Easy to book in cwmbran store. Craig was above and beyond trying to find us a good deal
16 juillet 2026
Réponse de Travel House - Cwmbran
Thank you for your wonderful feedback!
We're so pleased to hear that booking was easy at the Cwmbran store and that one of our team members went above and beyond to find you a great deal. We'll be sure to pass along your kind words. We appreciate you choosing us!
Craig has been excellent with us today…
Craig has been excellent with us today in the cwmbran store with an outstanding customer service and actually gave us the holidays we wanted for a very good price. Lapland and florida booked
23 juillet 2026
Avis spontané
Réponse de Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive experience in our Cwmbran store and were able to book your dream holidays to Lapland and Florida at a great price. We truly appreciate your kind words.
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