Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Snabb service o så fick/ska jag få tillbaka de pengar jag lagt ut för nytt batteri. Man kanske kan tycka att ni bör kolla att batteriet är fräscht o nytt innan ni sänder iväg den till köparen. Å... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Purchased a beautiful watch from you for my son but after two years the battery stopped. I took it to a local jeweler who then broke the hands of the watch trying to get to the battery. I then went to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Har nu ett helt gäng klockor från Triwa och än så länge så är jag väldigt nöjd med mina inköp. Alla inköp gjorda på Triwas egna hemsida. Väl paketerade och presenterade klockor. Snabba leveranser... Voir plus

Noté 4 sur 5 étoiles

Beställde en SSAB Fossil Free Steel på rea, mycket fin klocka, med tanken till vårat klimat till ett bra pris. Leveransen gick snabbt och smidigt, men klockan slutade att fungera efter 2 veckor. Konta... Voir plus

À propos de l'entreprise

  1. Horlogerie
  2. Bijouterie
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

Watches have, for a long time, been associated with status and tradition. At TRIWA, an acronym for Transforming the Industry of Watches and accessories, we want to use the symbolic value and placement of the watch for something more relevant and create modern statement symbols instead of traditional status symbols. By designing watches with stories that transcend style, trends and status we hope to highlight important issues of our time. We are aware that we are not saving the world by making watches, but we like to think of ourselves as norm challengers and innovators in an industry that needs transforming. It’s time for change. We work with innovative materials, organizations and ambassadors that care about making the world a little better. We call this Time for Change. Designed in our creative studio in Stockholm, our collection of watches is designed to last, start conversations and tell stories. Welcome to the world of TRIWA.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

orange watch in Syracuse

as a horologist living in Syracuse, NY I had to have an orange watch and the TRIWA in orange was just the thing. perfect shade of orange and just the right touch for all occaisions.

29 mai 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

We love the way the orange color pops! Really appreciate hear that you enjoy it as well

Noté 5 sur 5 étoiles

Triwa- fashion, function, and value

I have purchased 4 Triwa watches over the past 3 years. They function well, are uniquely designed, and help save the planet! I am always watching to see what they come up with next.

1 mai 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

How great :) new models are coming up!!

Noté 5 sur 5 étoiles

Lovely products with a purpose

Lovely products with a purpose. Great watch from recycled plastic waste, from the sea. Conversation starter whenever worn. Will be ordering again.

29 mai 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

Amazing to hear. Hopefully valuable conversations!

Noté 5 sur 5 étoiles

Tack för grym service och snabb…

Tack för grym service och snabb leverans! Klockan och banden var 10/10! Måste säga att det känns extra bra när ni dessutom står för bra värderingar. Hoppas det sprider sig till fler företag👌🏻

//William

26 mai 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

Riktigt roligt att höra William. Det hoppas vi också :)

Noté 5 sur 5 étoiles

The ordering process was smooth and…

The ordering process was smooth and easy. Delivery was decently fast. Only wish that the watch straps would be packaged nicer. The watches are in beautiful boxes but the straps look like they’re just thrown in.

12 avril 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

Thank you for the feedback about our strap packaging. We will make sure to improve it!

Noté 4 sur 5 étoiles

I'd sent my watch in for repairs around…

I'd sent my watch in for repairs around a year and a half ago. After that, the company went bankrupt and I'd been emailing at least once every other month to try and find the watch.
Long story short, after a year someone named Zacharias was finally able to take my case from the new triwa and get a replacement sent over because they weren't able to locate the old one.

While I can't rate the situation highly and would prefer to have my watch fixed and returned much earlier, the present customer service was excellent and I appreciate their handling of the situation in the last month.

1 avril 2025
Avis spontané
Logo de Triwa

Réponse de Triwa

We are very happy that we managed to help out, even though your errand was not handled properly at first. Hope you enjoy the watch, all the best, Zach!

Noté 5 sur 5 étoiles

Triwa's new team went above and beyond…

Triwa's new team went above and beyond for me on the other side of the world!
I ordered a watch strap when the company takeover happened, and it got lost somewhere on the way to New Zealand.
When Triwa relaunched a few months later, the team contacted me to follow up. They kindly honoured the word of their predecessors and sent me a new watch strap at no extra charge.
At all times, they were approachable and true to their word. Triwa watches are a great product with a fantastic philosophy, and I wish the new team all the best in their endeavours to take Triwa to the next level.
Thank you so much,
Best wishes, Sarah

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Cheap china watches

Cheap china watches, broke after a few months and can't be repaired, customer service is not available. Stay away from this company.

12 décembre 2024
Avis spontané
Logo de Triwa

Réponse de Triwa

Hello Thomas, hope all is well. Sorry to hear about your bad experience with us. The company went through a big reorganization and that might be why you did not receive any reply from our customer service. Please reach out to us via info@triwa.com and we will take care of the issue with your watch.

Noté 2 sur 5 étoiles

Really poor quality

I got Triwa Niben as a gift a few years ago. It looked really cool at the girst glance, but the plastic case of the watch had some defects. At first the plastic of the bracelet and case was very nice and shiny, after 2 years it became matte, and after 6 years it turned yellow, like those old keyboards from 90’s. In addition, the glass scratches just by looking at it, and when crown is closed to tight, that the watch can be waterproof, the mechanism stops working. It is anoying me so much.

For real, these watches looks nice from a distance 1 meter, but way too expensive. They are just cheap, crappy chinese stuff sold for 250 euros a piece. I wears mine, because i have got it anyway, but there is no way that i will buy something else from this company, unless they will lower their prices to 50 euros.

25 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS THAT DO NOT SEND REFUND

SCAMMERS THAT DO NOT SEND REFUND. I returned the watch the day after I got it, I have confirmation from the shipping company that they received the watch 2 weeks ago. I sent 5 emails to ask them to confirm that they received the watch and when I can expect my refund, but I have been completely ignored. DO NOT BUY HERE.

10 octobre 2024
Avis spontané
Logo de Triwa

Réponse de Triwa

Hello, TRIWA went through a big reorganization during 2024 and I am really sorry that you did not receive a reply to help with your refund. Please reach out to info@triwa.com and we will take care of your refund asap.

Noté 4 sur 5 étoiles

TRIWA gets back on track, good watches and service improving recently

TRIWA is now welcoming a new management takeover, and for the best! I finally got a reply to my e-mails to use my voucher awarded 9 month ago, and a swift resolution with that. Previously, customer service was not always reactive, but this suddenly changed. I received my watch (beautiful) quickly, and am now hoping they reproduce previous models; and hopefully new ones. Never had a faulty watch, I own four.

2 septembre 2024
Avis spontané

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