Alma Avis 

I chose tryAlma for my O-1 visa process mainly because they advertised fast processing and a streamlined experience. Unfortunately, my actual experience has been very frustrating.

It has been around three months since I started, and I expected to be much further along by now. During the process, especially around the recommendation letter phase, I have had to repeatedly follow up by email to get answers. Responses often take 24–48 hours, sometimes longer, and I frequently have to ask the same question more than once before getting a clear response.

One major issue is that the portal does not seem to accurately reflect what is actually blocking progress. It often shows that the process is “waiting on me,” even when I am waiting for responses or clarification from the attorney/team via email. This makes the process feel untracked and opaque.

For something as time-sensitive and stressful as an immigration case, delays and unclear communication create real anxiety. I only have a few weeks left to make important visa decisions, and this has added unnecessary stress.

I really wanted this to be a smooth experience, but based on my current experience, I am disappointed with the communication, turnaround times, and overall SLA.

Pathetic service. Their onboarding/sales team promises things that are not confirmed by the attorneys.
they are so quick to take your money and once onboarded they will be so slow to respond.
Attorney told me she can't work on my case and said refund would be issued.
for refund itself you have to chase after them.
Please stay away from them.
Highly unprofessional

Many cons. I should have paid closer attention to the red flags during the hiring process. Once new attorneys join, it becomes immediately clear that there is absolutely no structure. There is no training, no onboarding, and no support. The environment is completely chaotic, and there are truly no positives to highlight.

Leadership is toxic from the top down. The founder and the founding attorney set the tone with their behavior, which is consistently rude, dismissive, and unprofessional. Their attitude is often openly demeaning. Many of my colleagues who interviewed directly with the founding attorney refused the offer altogether because of how condescending and disrespectful the interaction was. That speaks volumes about the culture here.

There are also questionable practices that raise serious ethical concerns. The founder would often pressure attorneys to file cases they were uncomfortable with, creating an environment where legal professionals felt forced to compromise their judgment. On top of that, there is no communication between the sales team and the legal team, which leads to repeated misrepresentation of timelines and services to clients. The engineering team operates completely as its own unit with no integration into the rest of the business, which only adds to the chaos.

The lack of organization makes it nearly impossible to succeed. Workflows change constantly without notice, priorities are unclear, and expectations are unrealistic. New hires quickly realize they are left on their own without resources or guidance while being subjected to toxic leadership and unpredictable demands.

Overall, this is not a place for anyone who values professionalism, respect, or stability. The combination of poor leadership, lack of structure, questionable practices, and openly hostile treatment makes this an extremely unhealthy and demoralizing workplace. If you are an immigration attorney who wants to keep your reputation in the industry, please stay away.

They answered some of my questions even before I became a client!

I don't know how they treat their clients, but they treat their potential partner-type employees extremely badly.

They asked me to build an entire platform (including a landing page and dashboard, making it only responsive-friendly) in 24 hours (with 48 criteria) and provided no feedback afterward. They didn't give solid requirements and refused to provide any references to help.

The role was for a Partner Staff Software Engineer. If you're thinking about working with these guys, simply don’t. They don’t care about future partners, and they won’t care about you either.

Alma were able to comprehensively address questions that I had been unable to get answers to for months around the H1-B Visa, in 30 minutes. They were incredibly helpful and easy to talk to, and I cannot recommend them enough.