The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Voir plus
L'entreprise a répondu
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Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Voir plus
L'entreprise a répondu
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Voir plus
L'entreprise a répondu
As on previous occasions the service I have received has been first class. The staff are always courteous and very helpful at all times and a credit to Tyne Tunnels. Well done.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Coordonnées de contact
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Royaume-Uni
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excellent
4 k avis
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Doing a great job last year I had…
Doing a great job last year I had problems filling the form in and phoned t T2 and the lad couldn't be more helpful this year I took my time and was successful thanks j hardy
13 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Bill,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy application and quick response
13 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Ian,
Thank you for your review. We are happy to hear you found your exemption easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Everything is online and…
Everything is online and straightforward and when I called tt2 the person I talked to was very helpful.
25 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experinece.
TT2 Customer Experience Team
Just fill in form and everything went…
Just fill in form and everything went thought n /p
13 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi William,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very attentive
Very attentive ,lovely that they sent me an email as a reminder TT Exemption Accounts ,I emailed my documents.Very quick response from TT that my Exemption was approved
12 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Linda,
Thank you for your review. We are pleased to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
The experience has been handled very…
The experience has been handled very efficiently and quickly with no fuss.
Well done and Thank you for keeping me informed.
12 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Anne,
Thank you for your review. We are glad to hear you found your exemption application process efficient.
TT2 Customer Experience Team
Last year i inadvertently used the…
Last year i inadvertently used the tunnel in ignorance of the explained by yourselves of countless signs indicating the toll charge - you kindly rescinded my fault for which i was most greatfull you have now promptly anf efficiently approved my exemption for this years visits.
12 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi John,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well the simplicity of the application…
Well the simplicity of the application .
For people my age to understand.
1 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Gil,
Thank you for your review. We are happy to hear you found your exemption application simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply for an exemption if…
Very easy to apply for an exemption if you are a blue badge holder.
11 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Gary,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent
Easy form filling and uploading of confirmation documents.
Quick response to my application.
Excellent service.
11 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Roy,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
INDEPTH checks ,thanks
9 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Réponse de Tyne Tunnels
Hi Annie,
Thank you for your review. We are glad to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
If any problems they advise you to the…main TT office
If any problems they advise you to the right outcome ,
Connecting with the main office is a simple system and help is always on hand to explain any snags .all good ..
8 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi George,
We appreciate your review. It is great to hear our team was able to assist you with your enquiries.
TT2 Customer Experience Team
Rapid response and clear instructions
Rapid response and clear instructions - a good service all round
8 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Mrs Scott,
Thank you for your review. We are pleased to hear you found your exemption application process clear. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Réponse de Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Wry good service from Tyne tunnel staff…
Wry good service from Tyne tunnel staff would recommend
7 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Norman,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Réponse de Tyne Tunnels
Hi Deborah,
Thank you for you review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Quick and easy
6 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Sid,
Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
A user friendly application form and…
A user friendly application form and good instructions. Communication with TT2 is very easy and helpful.
6 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Mr Hadawi,
We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a helpful service.
TT2 Customer Experience Team
Excellent service ,
Excellent service ,phoned twice about my renewal and both members of staff talked me through the application form renewal process.
,
5 mai 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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