Tuff Shed Avis 147

Tuff Shed made my "Shed Buying" experience a great one. Jason Evans patiently walked me through the options and let me take my time deciding. The delivery and set up process was set up around my schedule so that was a plus. These are not the least priced sheds, but the quality is apparent once you start to store your stuff inside and see how weather-tight it is. Thanks Jason!

Purchased a 6 x 10 Tuff Shed and had it installed. Decent quality but poor value as it is pricey to say the least. Tuff Shed requires payment up front, which is bad business for the homeowner because when you want something corrected Tuff Shed is quick to exchange emails but doesn't follow through with corrective action. I ended up paying someone else to fix the issue.

Great company. Professional. Competent. The finished product looks great. From start to finish very painless. Recommend 100%.

One of my co workers in Denver built a Tuff Shed for his home studio and I thought that would be great for me. I am in Raleigh so I worked with the TS team here to design a semi-custom solution for me. We discussed how it would be finished and insulated. TS did the permitting and install but several things became an issue soon after. A window was installed where no window should have been and, when TS was notified I pretty much got a shrug. I needed to hire someone to remove the window and repair the siding. Also apparently TS is not a GC so I had to become the GC instead of them to get electrical permits done. Again, a shrug from TS. There are no eve vents in the roof so if you want to insulate the building it is up to you to have those cut in, installed and the rafters modified. The rafters were not even so you need to fur them out for drywall. The transom windows are glued in and not caulked so you need to caulk these if you want a weather proof seal (they are not insulated or thermally broken by the way). In the end it cost me over $1300, or more than 10% the cost of the shed, to modify the shed for use as a studio. So my recommendation is, if you want a shed, get a Tuff Shed, if you want anything else, build it from scratch.

David Montes (C&M) and his team built my TR800 Tuff Shed and did a great job. He was timely, professional, courteous and extremely knowledgeable. David and his team made sure that the Shed was level correctly before building the floor, walls and roof. His team was customer focus and answer all of my questions. I was extremely please with their installation of my Tuff Shed and and they cleaned up after they were done. TuffShed process was extremely customer focus from the ordering process, scheduling when the shed will be built and installation at my home. I would recommend using Tuff Shed ( Tony Fowler, Hanna and David Montes crew). Tuff Shed has a 5 year warranty as well.

Great Service!! Had my Tuff Shed installed last week and I love it!! Great customer service as well!!!

we ordered and paid for a custom garage from home depot ( tuff shed ) in May of 22 we have been told so many lies 2Xs it was on the way date set contractors to install dates and no one showed up nor did the shed it was over 14K to buy and we still have no garage what a bunch of liars they dink you around person to person and know one is honest or returns your calls this company needs a class action law suit for fraud and taking peoples money . How dare they even show advertisements when they have no one to install the stuff they sell . And worst my father is 80 years old so taking advantage of elderly to boot I would never recommend a POS company like this ...

Thought I would go ahead and spend a little extra for a quality shed with a good warranty. What a MISTAKE! It was late getting to my house on the day of install, so it took them an extra day to get it up. But as it was going up, noticed that they had brought the INCORRECT DOOR. That took 2 weeks to get replaced, plus the trim needed fixing elsewhere. Then a week later we got rain and the shed LEAKS! So two more weeks to get them out here and they aren't even showing up when they said they would! Now I'm on HOLD with somebody trying to figure out something? Damn, wish I could just pick up the shed and return it for a full refund!

Our experience with Tuff shed has been a real mixed bag. Derrick Carson was my sales person and I cannot say enough good things about him! He was helpful with the build, which I did online (very cool!) in late Sept. He answered questions and made excellent recommendations based on my usage and area. Roof vent was a great decision :) A+ buying experience at that point. Tracy scheduled us quickly, early October, and BAM - the shed was built in a day! This seemed almost too good to be true...and it was. A closer look showed exposed, sharp nail ends ALL OVER the place. Entire columns that missed their stud, over + over again, on every wall. Dangerous to move around in, forget hanging things. Tracy said send pics. I did. Then a tree company dropped a branch on shed roof causing some tile damage. (Not Tuff shed's issue, but since they needed to come back, I asked if they'd fix this, too, same trip. Told to send pics. Did.) Months passed. My phone calls, emails seemed to evaporate. No responses, no action. Derrick called, maybe in Feb?, and it turns out Tracy left and then no one even knew about my issues! Derrick was really bothered and alerted Austin (a manager) who said he'd help. Okay! James came out in the spring to fix things. Said it was a good crew that did my build (hmmmm.) but didn't know about the roof/needed a special tool for the nails - said he'd be back. More months passed. My calls were met w/pressure to involve insurance for the roof, but -surface damage on a shed? Nobody's rates need to jump for that! Now it's August, I'm fed up and call Derrick. (Note: my SALES GUY is THE person who cared enough to make follow up actually happen!!) Austin said he thought insurance had handled it. (Not from anything I'd ever said!) James came back out this August, informed of the tasks, had everything he'd need and did an eagle-eyed job finding each of the hundreds of sharp nail ends to remove. He worked with Victor to fix up the roof and it looks great. Kudos to the two of them for very good work! To sum up: GOOD = Derrick Carson is an EXCELLENT sales person and overall human being! Tuff shed is lucky to have him, and I HIGHLY recommend working with him. He will stay involved until the customer is happy. Tuff shed's actual product is quality and should last for years. I am happy with it, but would only buy it again through Derrick. Bad = The communication within their company is unfortunately weak, hurting their product and putting their skilled, competent workers in a bind. This whole process took over 10 months! And, Ugly = Good grief - Tuff shed installation crews should use stud finders!!

David Montes built my Tuff Shed and did a marvelous job with his team. He was timely, professional, courteous and knowledgeable. They were able to install the shed in record time without cutting any corners. I cannot say enough on the splendid job they did and they even cleaned up after they were done, keeping it very professional.

Is there a zero. This company is all about bait and switch. Do not believe a word out of the sales department - Christian is a lier. He will say one thing and the contractors will say another. The management is practically unreachable. Buyer beware

My husband and I bought a shed at Tuff Shed in Ft. PIerce. George had helped us through the entire procedure. Showing us sheds in the rain. He is very nice and easy to work with. We haven't received the shed as of yet, but I will keep all posted. So far so good. We are actually using the shed to keep our dogs cool in the summer. We breed bullmastiffs and this is going to be their special place.

Nikita, Nick, Gabriel and Jeff were all professional, helpful, and very patient with last minute requests especially after some health issues came up. We are very happy with our installed shed and look forward to many years with such a quality product.

Got my Tuff Shed installed today. 3-1/2 weeks from order to install. Pretty good I think. Installers came and finished the job in about 2.5 hours. They were very professional, and quick. I would certainly hire them again. Montgomery, Alabama

I signed a contract for a custom shed on May 25, 2022, and I STILL HAVE NO SHED INSTALLED after 3 months when I was told it would take only 6 weeks.
I STILL have no shed and Tuff Shed charged my credit card on Sunday when Tuff Shed is CLOSED and I can not contact Tuff Shed, for 90% of the payment.
I HAVE NO SHED ON MY PROPERTY!

They were not authorized to charge my credit card.

I NEVER authorized Tuff Shed to keep my credit card information.

I have recently bought two sheds. I have to honestly say the whole process went perfectly. The sheds are perfect, the installers were very professional and courteous. I am actually planning on buying a third one. Anne Marie was a gem to deal with. Will definitely do business with them again! A+++

I decided that I needed a storage unit because my garage was overstuffed with my daughter's belongings when she downsized. I shopped around and ended up talking to Jason Tolis at the Oracle Tucson store. He was super helpful and I told him that I would be out of town. He did not pester me and when I went back he remembered our interaction and was super helpful in getting me what I needed, I believe that I would have continued shopping and probably went with a big box store if Jason wasn't so helpful. I am looking forward for the staff to contact me so that I can move along with my project. I will recommend Tuff Shed and Jason to my friends and family.

Paid over $6k for a shed through HD. They charged me for 6 anchors but installed 4. Was told they would arrive between 8-12 showed up at 4:30. Never painted the trim as per design, left about 30 each 3” nails exposed in two corners to rip our hands on, we told the VP in Tampa that the door drip strip was not installed twice he did nothing, while I was out of town the warranty manager shows up on my property without notice and tried to get into our locked shed. The installer leaned numerous 4x8 sheets of wood against our new sunroom glass wall and I could go on.

On August 2, 2022, the contractors showed up at 9:30 am to install my Tuff Shed that I purchased from the Home Depot. There were two young men. I believe one was named Josh. They were timely, professional, great hard workers, wonderful attitudes, and they enjoyed the work. They were true Rock Stars! My shed is absolutely gorgeous! A big salute to The Home Depot, Tuff Shed, and a big salute to my Rock Starr contractors! (They deserve a bonus)!

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My new shed was installed today. The installers were very quick and knew what they were doing. I couldn't be happier they did a wonderful job. Thank you, Austin and your helper, for going above and beyond!!!!! I am very pleased on how things turned out an all that you have did.