Turkington Windows & Conservatories Avis 

We first had our front door installed last year which was a great job from sales through to measuring up and the fitters. We were so impressed with the work so far, we decided to have a quote from them for all our old windows and patio doors to be replaced. We weren't disappointed. Andy knew exactly what he was talking about with all the advice for the new windows (picture windows, openings etc). The fitters that came were absolutely fantastic, so thorough and cleaned up after themselves 👍 we'd recommend Turkingtons to anyone 👌

Very poor customer service. I waited seven weeks for a quote and had poor communication from the sales team. No returned phone calls or emails and felt like I was a nuisance when ringing to request information. To top it off I had an email quote sent one day and the next day received a posted quote with a £2000 increase in the price and no changes were made to the specification or plan. Very disappointed to say the least. Your "Quality to a T service" is Terrible, seven weeks of wasted time when I could have been underway with my new sunroom build if I'd of went with a reputable company.

Sales team were lovely and very reassuring. Initial team that came to fit our Windows and Doors did an ABYSMAL job and that’s being polite. After care team (who were lovely) had to spend a further 21 weeks in total putting our home right. This meant my husband & I having to take multiple days off to accommodate fixing the initial mess. Should have only taken 3/4 days to do the job. Just glad we didn’t order a sunroom too!

AVOID AVOID AVOID. Do not give this company your money. I have been battling for 2 years now, constantly phoning and emailing to try and get them to fix my patio. They will not honour their commitment to resolve aftercare. The amount of stress and anxiety this has caused me is unacceptable, I am exhausted chasing after this company to resolve leaks. And they will reply on trustpilot to look good, however they will not contact me directly. I am so tired hounding them on a weekly basis for almost 3 months now about a leak since 2022. Terrible, shameful and unprofessional

Second large job completed - sliding patio doors and windows. Very pleased with result.

I got a palladio front door from this company. The door was under warranty and split. It was agreed that the door would be replaced. That was 14 months ago. The communication has been horrendous. I was given a date for replacement then that date was never met. Phone calls are not answered. Absolutely horrendous customer service. I've been told the door will be replaced. But when will it be replaced? Not good enough.

Turkington’s did an amazing job to my house and I am so glad I chise them to fix my house. I will definitely be going back. From Jorja

We had our house reglazed, it was a fairly big job. The products and after sales are fantastic, but I must especially mention John and Glen the fitters. They are two absolute gentlemen, who are capable trustworthy and friendly and are easy to have in your house. Their work is skillfully carried out and they are neat and tidy and try to minimise disruption.

We are simply delighted with the finished product - a fabulous conservatory from which we can now see the sky and all around, thanks to the blue glass and excellent workmanship. Tim, Colin, Nigel and the fitters were all excellent in every way. Every question honestly answered, and every appointment kept (and we are in Dublin!). The fitters were so quick and professional- even through the rain! There was absolutely no mess left and then we were delighted with the visit from the professional cleaners a day or 2 later. I cannot praise this company enough. We are very happy to recommend them.

Turkingtons have been amazing to work with from the very start to finish. When we initially enquired we met with Colin in Portadown and he explained everything in detail and continually kept us up to date at each stage. Nigel from Portadown came out to measure up and advised us in great detail. The builder and fitters were both professional and helpful, their workmanship was 100% and there was minimum upset as work was being carried out. Even when I decided to go off plan and put extra detail in it was never a problem and everyone showed great patience. At the finish the sunroom was professionally cleaned with us just having to move into it.
Thank you everyone, very satisfied customers and we have had a very positive experience throughout.

The salesman Tim was very good at the showroom in Portadown and explained all the different styles of conservatories. He then came to the house and helped us develop a couple of designs. We then signed up and Nigel came and finalised the design. The various trades and Turkington people came and were very professional. Turkington have built a beautiful conservatory with no issues or problems. Excellent Job

The home visit by Andrew was very thorough with no hard sell. He made good suggestions with design and style.
Fitters arrived on scheduled date and were very pleasant. Quality of the work was good.
There was an issue with the patio doors which unfortunately took a few weeks and phone calls to resolve. We had another issue arise recently and someone was out the following day.
For such a large purchase, I'd only be happy using a company like Turkingtons.

The salesman was very friendly and knowledgeable, he understood exactly what we were looking for. The engineer who came to our house and measured up was fast and efficient. When it came to the actual fitting the fitters arrived on time and were fast friendly and their work was clean. It was a pleasure to have this company working on our home.

From the moment David McComb (the salesman) arrived to the moment the window fitters left on the last day the whole experience was fantastic. I cannot fault Turkingtons, they were brilliant. There was no hard sell from David. He took the time to explain everything to us without any pressure. The double glazed wood effect sash windows are really difficult to tell apart from the real thing the quality is so good. We live in a conservation in the middle of a town. The number of people who have stopped when I am working in the garden to comment on how good the windows look is really high.

Window replacement is a big ticket purchase for most people, I would have no hesitation about recommending Turkingtons to do the job and the best about it was - they were VERY competitive on cost.

Had door installed by this company. Absolutely terrific service from start to finish. Beautiful door admired by many thank you Turkington.

Very professional company even when one of their workers was unwell and couldnt come they sorted out next day to get windows fitted, great price for outstanding windows, the team that came was very good and big thanks to everyone involved

Seamless install and quality windows. Also for a free upgrade to triple glazing. Will use again.

From my first call to Brian in Turkintons, I got a friendly professional service. They got my problem and came up with solution suggestions straight away. I then spoke to Philip and David who finalized details and scheduled the work to suit. Chris came to measure up, and yesterday Ross and Chris installed my new window. They left my home in perfect condition. The window quality is first class. A huge thank you to you all.

Excellent service, punctual and very clean workers

Having liaised with a number of local companies we decided on Turkingtons for a number of reasons. 1. Informative and honest information. 2. No pressure sales. Two operatives installed the frames and I having worked in construction for many years couldnt fault their work, neat, tidy, complete. There were unfortunately for some reason a number of small damaged areas on the "foil" and a few glass panes with visible damage. This is where I believe Turkington's outperform competitors - that damage was expertly repaired, cannot detect where it was now - and the glass units replaced. No issues, no having to repeatedly phone - one call and it was resolved.!