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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don't order from this bunch of cowboys. Goods not delivered, delivery dates moved back and no communication or means of contacting them. Fortunately I managed to get my money back from debit card di... Voir plus

Noté 4 sur 5 étoiles

Items fine, but why put two pairs of sweatpants in a large heavy cardboard box...as bad as Amazon overpacking....a plastic delivery bag would have sufficed and saved companies costs - and more importa... Voir plus

Noté 1 sur 5 étoiles

Ordered fleece jacket in mid June.Payment taken and del quoted as 4 to 5 days. Not received by mid July.Complained via Trust pilot after failing to get response from company e: mail address apart f... Voir plus

Noté 3 sur 5 étoiles

The boots are fine as was the price but I ordered specifically with this company as it has next day delivery but the boots arrived two working days' later - JUST in time for the event I needed them fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sécurité
  2. aussi dans
  3. Magasin d'impressions et de signalisation
  4. Magasin de fournitures de bureau
  5. Magasin de meubles de bureau

Informations provenant de diverses sources externes

Our aim is to help you protect your people and premises with the very best health and safety solutions and the most up-to-date legislation news and advice. Our extensive range of over 10,000 products includes safety signs, general information signs, protective workwear and training materials along with many other innovative products all guaranteed to help you and your business comply with the latest legislation. Our clothing and workwear ranges are delivered next working day if ordered by 7pm.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(133)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't order from this bunch of cowboys

Don't order from this bunch of cowboys. Goods not delivered, delivery dates moved back and no communication or means of contacting them. Fortunately I managed to get my money back from debit card dispute department at my bank

18 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Ordered some work wear from this…

Ordered some work wear from this supposed reputable company, they took payment for items - paid by credit card, then I had an urgent call from the fraud protection team saying there had been fraudulent use of my details! Contacted the number for UK WorkStore but unable to get any response from them - still no show of items after 14 days (delivery stated 4-5 days) steer well clear of this bunch of rogues.

27 avril 2018
Avis spontané
Noté 1 sur 5 étoiles

Absolute scammers

Absolute scammers. Ordered on the 21st march, paid for next day delivery, now the 29th of march and nothing. Won't respond to emails, don't answer the phone, dog sh#t. Shouldn't be allowed to trade

29 mars 2018
Avis spontané
Noté 1 sur 5 étoiles

Go elsewhere

They say items are in stock when they are not. The number on their website after one ring automatically says they're busy so you can't speak to them. Luckily I paid with PayPal and got my money back.

21 mars 2018
Avis spontané
Noté 1 sur 5 étoiles

No shoes

Ordered shoes. After a month I chased the order up to be told they were out of stock and due in the beginning of February. March arrives, still no shoes and not even getting a response from the company via email.
Consider it all a rouse.

2 mars 2018
Avis spontané
Noté 1 sur 5 étoiles

Do Not Use This Company

As with many others, money taken, nothing delievered. Not answering emails or phone. I think this is a scam. I am now on the phone to the bank to dispute the payment. Avoid at all costs. This company should be shut down and investigated by Trading Standards.

9 février 2018
Avis spontané
Noté 1 sur 5 étoiles

Buyer beware!!!

Wish I had read the reviews about this company before placing an order as I would have gone elsewhere.
My online order was accepted on 24th September (all items shown as 'in stock'). Money was taken from my card at that point. Subsequent email from UK WorkStore saying items would not be in stock for a couple of weeks (They were/are showing as in-stock on-line). Eventually cancelled the order as the goods were not being delivered in a timely manner but 3½ weeks after cancelling the order there is still no sign of my money being refunded to my card.
It's impossible to speak to anyone on the phone - Try for yourself on their number 0208 1448330. They don't answer emails.
Update: 24th November - I got my money refunded today. It seems to me that this company is more geared up with dealing with business to business rather than the general public... They should decide what their business model is.
Still not happy that they don't answer phone calls or emails. Proceed with extreme caution.

15 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

DONT ORDER FROM THIS COMPANY

DONT ORDER FROM THIS COMPANY! ordered sample uniforms with a delivery date of 5 days 10 days later still not arrived so I emailed and cancelled the order but they sent them anyway a few days later. I returned the items but got no response so I emailed and messaged on facebook, finally they replied and said I would get a refund, 3 months later and I still don't have a refund having to go through the bank to get it.

7 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

Avoid this company. 13 days and still waiting for "same-day-dispatch" item. No reply to emails - so I guess it will end in PayPal dispute procedure. Frustrating waste of time and money.

23 octobre 2017
Avis spontané
Noté 1 sur 5 étoiles

Rubbish

Rubbish
Took money. Didn't send goods. Didn't answer e-mails. I had to raise a PayPal dispute to get a refund.

24 septembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Placed an order 18th August

Placed an order 18th August, expecting 4/5 days delivery. Now 29th August after numerous calls and emails still no contact or delivery. They have 24 hours, next step Solicitors and trading standards.
Please be warned, UK WORKSTORE ARE THIEFS, Do not use !!!!!!!!

29 août 2017
Avis spontané
Noté 1 sur 5 étoiles

Last hope to make contact with this company!

I have ordered from this company at the end of last year without problem and with a fast delivery service.

I have since placed another order and I am finding it very difficult to contact anyone at this company. I made an order on the 8th August with 4-5 delivery days, it is now overdue and despite my numerous emails and, phone calls and voice messages I cannot cannot get a further update on my order which was in the region of £350!!

If I hear nothing back by Monday then I will be going through the bank to reclaim my money back.

I wish I had checked recent reviews back on the company since my last order as clearly something is going wrong!

18 août 2017
Avis spontané
Noté 1 sur 5 étoiles

Late,late delivery

Ordered fleece jacket in mid June.Payment taken and del quoted as 4 to 5 days.
Not received by mid July.Complained via Trust pilot after failing to get response from company e: mail address apart from the auto reply system.
Posting on Trust pilot prompted response stating order is on back order and would be delivered by end July. Now August 16 and no jacket and no communication.
Chris Hayes

17 août 2017
Avis spontané
Noté 1 sur 5 étoiles

DO NOT TRUST UKWORKSTORE

I placed an order for 3 items totalling nearly £60 in value. Included in this price was the next working day delivery charge. I did not receive my items the next day, or even the day after that. I decided to e-mail the company to cancel my order because due to their lack of delivery I no longer needed the items. I have contacted my bank and look forward to a full refund in due course because you cannot get into contact with anyone from this company as everything (telephone, facebook, emails) are all automated. Avoid this company, they are crooks, I wish I had read the reviews before clicking "pay" because a large majority of their customers have been robbed.

23 juillet 2017
Avis spontané
Noté 1 sur 5 étoiles

Terrible company to deal with

Terrible company to deal with. The phone is always on answer machine, I had to chase a refund with over 20 emails, goods didn't arrive on time, yet there was no notification of a delay until I chased after the expected delivery date. You have to chase for returns paperwork and they do charge 20% fee on this, does say on Ts&Cs but this is certainly the only company I have dealt with online that does this. Denied return was received, even though I had the signed papers proving it was. Every touch point was painful. Eventually reported to trading standards.

8 juin 2017
Avis spontané
Noté 1 sur 5 étoiles

Absolutely terrible customer service

Absolutely terrible service. Ordered some PE bags for school ended up being too small. Returned them after chasing them for over two weeks for a return label and 2 months later still no refund. I complained and they said the distributor had not received the return. However I have proof of postage and they were signed for so that was a lie. Now I am still chasing them for my money back. Would never recommend them and I will definitely not use again. Worst online company ever.

2 mai 2017
Avis spontané
Logo de UK WorkStore

Réponse de UK WorkStore

Thank you for leaving your feedback and I am sorry to hear that you are not happy with our service.

However, I have looked into your order and can confirm that you have been refunded for the return in accordance with our returns procedure. It seems that you are mistaken and I would urge to check your bank statement again because the refund was issued to you on the 19th April.

Kind regards

Bob Robinson
UK WorkStore

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