Second year of hiring, van was below standard, ripped seat, things not working dirty fridge, / shower, and we paid for best available and were really disappointed, would not hire again. Had... Voir plus
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Second year of hiring, van was below standard, ripped seat, things not working dirty fridge, / shower, and we paid for best available and were really disappointed, would not hire again. Had... Voir plus
L'entreprise a répondu
Please do not trust this company they will take your money and then claim insolvancy these people are thiefs HIirebookingcentre.com, all run by Karen Oakley & Andrew Hughes based at their address in... Voir plus
Well priced during special offers off season etc. Booking system experience not great on mobile. Phone rarely answered and customer service chat service strangely not open on a Saturday (which... Voir plus
L'entreprise a répondu
We dealt a lot with Unbeatable when trying to plan a holiday. They answered all our questions and were very upfront about the extras and we found that to be no different with any other company. We we... Voir plus
Whatever your motorhome hire requirements, UnbeatableHire has the perfect motorhome model for you. Plan your motorhome trip or holiday with these handy resources
Beaconsfield Road 201, UB1 1DA, Southall, Royaume-Uni
If I could give no stars I would. Rented near south Hampton. Charge after charge when renting as well as form after form to fill in. Customer service absolute rubbish. Still getting texts but will never ever use this company again. To top it all had 2500 pound deposit off us and have never received it back. Total Scam artists. Also known as Motor Holmes. Do not use this company they will rip you off. Currently recovering my money through my credit card company.

Réponse de UnbeatableHire
Unbeatable is true, you could not find any other company that was as indifferent and irresponsible to their customers as these guys. I have recently reviewed these comments, and how strange...they have all changed! It could be that it was under the title motor home hire. Check that out, it's the same company. Remarkable considering there are dozens of people still waiting for their deposits back. I would say one word of warning to anyone wanting to use this company. Run.And the advert that is attached to the bottom of this. Think very carefully...is this the correct action of a company...to use an unhappy customers review to then attach an advert. They have not addressed my issues. Think carefully.

Réponse de UnbeatableHire
Motorhome was well used, cupboard doors hanging off hinges, toilet cassette flap broken a few scrapes and bashes here and there on the van etc. We had paid £50 extra to take our dog so we assumed that was why we got an old van. Biggest problem is getting our deposit back, we returned the van with no extra damage so are entitled to our full deposit back, which Unbeatable Hire have agreed, trouble is they don't tell you that you have to go back onto your reservation dashboard to click a button to say that you want it back. Tried using their live chat to find out where my deposit was, couldn't get through. Eventually found the button myself about 6 weeks after the rental ended, clicked it and got a message saying my deposit would be returned within 28 days. Six weeks later still no deposit, just found another button on the reservation dashboard saying pay now which has just informed me that my deposit will be returned within 4 days. These people are obviously at it, making it complicated to get your deposit back so that they can hold the money and gain interest for as long as possible. The deposit should be an automatic refund, you should not have to ask for it and they should make their policy clear.

Réponse de UnbeatableHire
Google UnbeatableHire Ltd which is there company and look at the string of complaints! I’d like to rate 0! Please do not hire from this Company. They advertise cheap rates but are topped up with add-ons other companies automatically include, they are not value for money! Also expect lots of payments taken off your deposit! I’m still waiting for my deposit, I’ve been told it’s been sent twice, get conflicting information every time you message!

Réponse de UnbeatableHire
Hired a motorhome for Glastonbury next year. Bocked it well in advance with a £199 deposit. If we cannot get tickets our money will be returned. Brilliant service and has been very easy to book on line.
Well done.

Réponse de UnbeatableHire
Online booking is fine. Used the chat feature and got an answer straight away. They offered me a discounted premium upgrade which included the dog surcharge that I needed anyway at less than it would have cost on its own. Happy with the overall price. Booked well in advance, so not actually been yet.

Réponse de UnbeatableHire
Made an enquiry but never actually booked, ever since got bombarded with text messages on other deals which obviously didn't want

Réponse de UnbeatableHire
Enquired but didn’t actually confirm a booking. Hounded ever since by text offers.

Réponse de UnbeatableHire
With this company you get incredible deals. The motor homes are a good quality. Do take the unlimited mileage option. My wife and I used one for a cheap getaway tour up to Scotland and back. We plan on another tour next year.

Réponse de UnbeatableHire
Well priced during special offers off season etc.
Booking system experience not great on mobile.
Phone rarely answered and customer service chat service strangely not open on a Saturday (which is a day that you may pick up and return.)
No real complaints on the van. A help sheet in the van would have been useful however as a lot to take in during handover.
Collection team in Glasgow friendly however no option to return van early in a emergency as Sunday not an option and no alternative given.
If you can live with the above ..nice van ...and all paperwork taken care of online which is kind of cool.
Tim

Réponse de UnbeatableHire

Réponse de UnbeatableHire
Website is easy to use and clearly mentions it’s content. I didn’t book till yet but in future I am thinking to take benefits from the offers

Réponse de UnbeatableHire
I haven't got as far as booking yet however the website is nice and clear and I was able to locate all the information I required. The booking process looks to be nice and simple and I look forward to booking up next year.

Réponse de UnbeatableHire
I found the quotes to be reasonable but when trying to actually book often additional prices added which was a little frustrating.

Réponse de UnbeatableHire
I used this company for a hire for silverstone race and it was great van every thing I needed the pick up and drop off went smoothly couldn't fault the service would use them again
Mr bell

Réponse de UnbeatableHire
Booked one for 2020. Be carefull about adding all the extras. They really mount up.

Réponse de UnbeatableHire
Great Van's and a smooth and helpful pickup.... but all the additional extras do mount up so make sure you factor those in... would definitely use again though !

Réponse de UnbeatableHire
Excellent company ,would definitely reccomend

Réponse de UnbeatableHire
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