Uncle Henry's Avis 21

We went to Uncle Henry's for a treat. Never Again. We wanted the roast pork Sunday lunch but they had sold out. For a farm shop we found this hard to believe. We ordered tea and coffee but the food arrived before the drinks despite a 30 minute wait time for food. The broccoli and carrots appeared to be originally frozen and were served cold, the roast potatoes were mushy, the gravy was thin and a meagre amount of it was served on the plate. The roast chicken was tough and dry, there was no stuffing and what was the point of the red cabbage and where was the mashed potatoes?I have never had to return two plates of food for a refund before but the meals were inedible. Uncle Henry’s only got one star because there was no zero star option.

Had afternoon tea today. The food and service were excellent. It’s such a pleasure to find there are still people allowed to engage with customers without scripts or tickboxing. Having booked ahead, someone took the trouble to ring yesterday to say roadworks were scheduled locally so we could plan accordingly. We’ll certainly be going again.

My daughter (who is VEGAN) and I visited the cafe for lunch recently.
THE VEGAN choices were very limited, and, we thought, rather uninspiring. However, we chose the VEGAN 'sausage' and caramelised onion chutney baguettes with VEGAN potato wedges and VEGAN coleslaw.
On ordering, we were told that they couldn't provide the wedges because they'd already used the oil pan for something else that morning...same with the chips!
SO disappointing!
So in desperation, we opted for a bag of VEGAN crisps instead...not at all what we'd fancied, but no other alternatives!
When it was served up, there was a lovely side salad included, so that was a plus!
However, the baguettes were extremely disappointing, being very dry with just a scraping of chutney on one side and dry bread on the other! The 'sausages' - sliced lengthways, were falling out onto the plate because there was nothing to 'hold' them inside, leaving the bare interior exposed!
Not at all appetising to look at!
We struggled to eat our food, it was so rough and dry and we needed to take a mouthful of drink before every swallow in order to "get it down." We had to leave more than half of it!
It was my treat, but I felt absolutely robbed when the two meals, 2 drinks and a packet of crisps cost me just short of £32!
Guess we won't be going back there again!!!
(photo can be supplied))

Very expensive.
Poor service, dirty plates left on table while staff just stood around.

Yesterday we celebrated my mother’s 90th birthday with an afternoon tea at Uncle Henry’s. It was perfect; from the delicious, homemade food to the engaged, friendly and helpful staff who served us. Nothing was too much trouble. Thank you, Uncle Henry’s, for a wonderful afternoon.

Cafe is really good! nice local produce, the staff are all very polite and attentive, you can also buy a lot of their local produce in the shop and great day out for the kids

Heard so much about and thought give it a try. I was very disappointed with the breakfast. Sausage undercooked and not very good quality to what I’m use to (lots of gristle), tomato not cooked. Location good, shop looked nicely presented but wouldn’t hurry back.

40 mins wait for 2 cups of coffee which arrived later than the food from the kitchen No apologies offered. Uncle Henry’s is now a very expensive place to go, this cost is not reflected in the quality of the food or the level of service offered.

Ordered a cooked ham for our holiday to Cornwall as we do every year. Ordered 31/07 for collection today, arrived to pick it up only to find the kitchen have taken it. Offered a raw one to cook ourselves which won’t be easy in a caravan so declined. Won’t be using them not recommending them to everyone like I have previously. I wouldn’t say they were exactly cheap so I would expect more than this from them. They also need to improve their pest control as there were flies all over the meat in the glass counter.

We went today. 1st time. Served baquettes that the contents were cooked so ham and cheese. Then i ordered the bacon brie and cranberry well so over cooked no brie on baquette it had melted away. The cranberry not in baquette so went back and got...strawberry jam instead. So scrapped it off. I even heard staff mutter well shes eating it yes too bloody right Id paid for it!

Shocking!!! Went for a treat in the cafe.
Met by a sour woman at the till, very abrupt and obviously bad tempered.
Ordered 2 drinks and 2 bacon sandwiches...
Drinks weren't hot, no milk unless I asked for it for my tea, the bacon sandwiches awful, the bread wasn't even buttered and the bacon cold and full of fat costing me a fortune for something unedible! Some treat, once bitten twice shy, we won't be going back, that's a certainty.

Having visited this cafe on our biking travels it’s got to be said we will definitely not be returning. 2 toast , scrambled egg half a cup full of beans and a coffee they charged over £14 for this. Absolutely day light robbery!! You try and support local businesses and this is what they charge.
Never again.

Food lovely but drinks not hot! And how can you charge £1.60 for a shot of syrup!! Poor show Uncle Henry’s!!

Customer service at it's very best. I went to Uncle Henry's today and I went for a cup of tea with my mum. Due to my allergies a lot of places struggle to cater for me especially when looking at cakes however the staff really went out of their way to ensure I could have something and made me a strawberry pavlova which was exquisite. I couldn't recommend them enough what a truly wonderful place and no doubt I will be returning and fantastic food. Thank you so very much i truly appreciate all you do and thank you so much for making my day extra special. Kind Regards Stuart

I was given a voucher for £15 for an afternoon tea which was in date until June. When we came to use it we were charged £19.99 at the till. No refund was given even when we asked. Some of the staff quite abrupt and rude. Although the lady who served our table was pleasant.

Visited for breakfast and wasn’t disappointed. Quality ingredients. Nice coffee. Friendly and helpful staff. Also homeware, gifts and farm shop on site. Plenty of free parking. Outdoor children’s playground.

Have been a couple of times recently with and without children. Staff always pleasant and the food has always been great.

Love this place!
Great food (especially the breakfast), with a shop that is full of nice food and gifts etc. the kids love it here as well and the staff are always friendly and welcoming. Highly recommended

I popped in for breakfast and had the Salmon and Scrabbled egg. Really disappointed with it as it's seemed that the quality of the ingredients was quite poor and not a patch on the last time I went. Have they changed their suppliers? This used to be a little gem but I'm unsure whether this poor breakfast was a one off or have things started to go downhill?

Booked to do the Easter trail 5.00 pound for my 3 year old and 5 pound for myself , to walk around a “ secret garden “ that looked like it hadn’t been well kept for a long time , crazy golf advertised but poorly kept , bounce sheet not able to use but i understand this was due to weather but should of been noted … staff at reception took no notice of us at first once we said we had booked to do the trail we was given a sheet of paper and told to return back once we had done the trail( when we did we was ignored once again ) had to
Help ourselves to a few mini eggs wasn’t told
Where to go ) we Asked a staff member in the cafe where we should go and was spoken to abruptly and quite frankly very rude! Will not be re visiting and advise people not to visit