Brilliant service throughout. The store is laid out well and staff were very helpful and friendly. My order arrived when they said it would and arranged a fitter who promptly fitted 2 rooms both to o... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From getting help at the start on selecting a good quality carpet and underlay, to then having a free measure up and then to finish off having two amazing fitters (Rob and Lloyd) who worked solid for... Voir plus
L'entreprise a répondu
In store salesman was lovely helpful and everything went fine But the carpet fitter didn't get to here between 8 & 9 as booked it was gone 9.35 before he arrived maybe the communication needs to... Voir plus
L'entreprise a répondu
The staff here are amazing! We couldn't have been more clueless in what we were looking for when we needed a new bed but everyone we spoke to was so friendly and understanding and helped us find the p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de moquette
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin de meubles
- Magasin de meubles de salon
- Magasin de matelas
Écrit par l'entreprise
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Écrit par l'entreprise
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Coordonnées de contact
10 Nantwich Road, CW2 6AD, Crewe, Royaume-Uni
- 01270 210371
4,6
Excellent
132 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great carpets and service
Great advice and friendly service from the team in Crewe. Fitting on time and great job.
1 juillet 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Alison, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Crewe store could meet your expectations and provide you with a positive service throughout.
We hope to assist you again in the future. Have a wonderful day.
Brilliant service throughout
Brilliant service throughout. The store is laid out well and staff were very helpful and friendly.
My order arrived when they said it would and arranged a fitter who promptly fitted 2 rooms both to our satisfaction. Carpets look lovely and well fitted. 👍
17 juin 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi, thank you for taking the time to leave a review.
We're so pleased that our Crewe store could meet your expectations and provide you with a brilliant service throughout. We're so pleased that you're happy with the finished results of your carpets!
Thank you so much for your kind recommendation. Take care
carpets…
Always use this company for my carpets good prices and excellent workmanship and sales
7 mai 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hello Susan, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Crewe store.
Thank you so much for the recommendation. Take care.
Thoroughly enjoyable process
From initially looking online and ordering samples to my house, they arrived very quickly. I did take a while to decide on which carpet to choose so I ordered a few more samples before I actually went into my local store.
Once in my local store (Crewe) the team were friendly, weren't pushy whatsoever and let me browse at my own leisure until I needed assistance. They were very knowledgeable, honest and happy to help even though it took me 3 visits to decide! I eventually ordered in store and purchased underlay as well to qualify for the free fitting option.
My carpet took approx 3 weeks to arrive into the store, but I was told this at ordering and I was called to arrange a fitting date. The fitter contacted me prior to arrival that they were on the way, both times, and once arrived, was friendly and well mannered, I left him to it as I prefer to not get in the way. My fitting was split over 2 days due to the amount of rooms being done that had furniture in, that I had removed prior.
After the fitter left, i gave it a good hoover up. The carpet looks amazing, it feels great, is well fitted and makes my home feel so much like my own now.
Overall, I'm very happy with my stress free experience, I've used united carpets previously and will continue to do so.
Just a side note:
- Incase you're new to this process, the fitting cost is taken off the payment for the carpet at the time of ordering and is paid directly to the fitter when they come and fit the carpet.
- I uplifted all the old carpet and underlay myself and hoovered up any debris that was left prior to the new carpet being fitted.
- My local store don't take the off cuts with them or dispose of the old carpet so I took it to a local HWRC which was fine with me. The fitter did help cut the old carpet into smaller bits for me though.
1 juin 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Diane, thank you for taking the time to share such a detailed review. We're delighted to hear that your experience was enjoyable from start to finish, from ordering samples online through to the final installation.
It's wonderful to know that the team at our Crewe store provided friendly, knowledgeable, and pressure-free service throughout your visits, helping you find the perfect carpet for your home. We're also pleased that the fitting process went smoothly and that our fitter kept you informed and delivered a high-quality finish.
We're thrilled that you're so happy with your new carpet and that it has helped make your house feel even more like home. We truly appreciate your continued loyalty and look forward to helping you again in the future.
Kind Regards
The United Team
The whole experience was seamless
The whole experience was seamless. Really happy with our purchase.
11 mai 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hello, thank you for taking the time to leave a review.
Its a pleasure to hear that our Crewe store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
From choosing our carpets and bed /…
From choosing our carpets and bed / mattress the service has been second to none with everything
Highly recommend
6 mai 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Michelle, thank you for taking the time to leave a review.
We're so pleased that our Crewe store could meet your expectations and provide you with a 5 star service throughout.
We hope to assist you again in the future. Take care!
Very good from ordering to fitting
Very good with us after a dreadful experience with Tapi Carpets. Carpet looks lovely and fitters were lovely
14 avril 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hello Sue, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Crewe store.
Thank you so much for the recommendation. Take care.
Very pleased from start to finish
Very pleased from start to finish
From the initial visit to the store
To the customer service and quality and fitting of the carpet
Would use again and recommend
13 avril 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Debbie, thank you so much for taking the time to share your experience.
Its great to hear that our Crewe team were able to meet your expectations and provide you with a 5 star service from start to finish.
We hope to assist you again in the future!
Friendly staff very helpful and got a…
Friendly staff very helpful and got a good deal
25 avril 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi, thank you for taking the time to leave a review.
Its such a pleasure to hear that our Crewe store was able to make your experience with us a positive one.
We hope to assist you again in the future. Take care.
Average at best
Average at best.
Store well overestimated the sq meterage.
Carpet fitters broke my radiator and didn’t mention it.
Carpet fitters left three big bags of rubbish but took the overestimated left over underlay which I’d paid for.
Not really a great experience with United carpets.
25 mars 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi John, thank you for your feedback.
I'm sorry that we haven't provided the level of service that both you and I would expect from my store in Crewe. Please send your contact details to me at crewe@unitedcarpets.co.uk and I will look into this.
Thanks,
Eddie
Very polite.
The carpet guys were very friendly and helpful without any pressure.
18 février 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Juanita, thank you for taking the time to leave a review.
We're so glad that our Crewe store could meet your expectations and provide you with a 5 star service with no pressure.
We hope to assist you again in the future. Take care.
The staff here are amazing
The staff here are amazing! We couldn't have been more clueless in what we were looking for when we needed a new bed but everyone we spoke to was so friendly and understanding and helped us find the perfect one for us! We got exactly what we were after for an even better price than we expected and the delivery was fast too! Have slept better than ever since it got delivered thank you so much!!!
8 janvier 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi, thank you for taking the time to leave such a kind review.
Its great to hear that our Crewe store could help you find the best suited bed for you and your home.
We look forward to assisting you again in the future. Take care
Great service
Good price, helpful service in the shop. Carpet fitters very efficient and polite.
Will use again.
18 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Neil, thank you for taking the time to leave our Crewe store feedback.
We're so pleased to hear that the team was able to make your experience with us a positive one. Its great to hear that the fitters were very efficient and polite.
We look forward to assisting you again in the future.
Easy to deal with
Easy to deal with, knowledgeable staff, wide range of products and nice people
12 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi John, thank you for taking the time to leave a review.
We're so pleased to hear that your happy with the service you recieved from our Crewe store.
Thank you again for the recommendation. Take care.
You should be sued for false…
You should be sued for false advertising with free fitting with every carpet. But no in the small print it’s says when you purchase underlay £12sq meter what a rip off. I good the underlay for £30 from another carpet shop. I’ll never buy a carpet from you again
15 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Good afternoon Steven, thank you for taking the time to leave feedback.
Our free fitting offer is free fitting with every carpet when you buy the equivalent size underlay. We have a range of different underlays at a range of price points suiting all budgets.
All of our feedback regarding our prices will be taken on board, and should you have any further information please contact customer service at customerservice@unitedcarpets.co.uk.
Kind Regards
The United Team
The flooring is fab
The flooring is fab, and it’s been fitted lovely, I did minus a star as the fitter accidentally broke our WiFi box, and it was pretty messy when we arrived home
6 janvier 2026
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Bailey, thank you for taking the time to leave a review.
Its a pleasure to hear that our Crewe store could make your experience a positive one, and you're happy with the final results.
We hope to assist you again in the future. Take care.
Got what I ordered
Got what I ordered, reasonable price, timely delivery and installation and the work man was polite and professional.
17 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hello Helen, thank you for taking the time to leave our Crewe store feedback.
Its a pleasure to hear that the team could provide you with a quick and efficient service and the fitter was polite and professional.
We hope to assist you again in the future. Take care.
Buying the carpet was straightforward
Buying the carpet was straightforward, good choices and no hard sell. Fitting was done well and quickly on the day arranged.
2 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Steven, thank you for taking the time to leave feedback.
Its a pleasure to hear that our Crewe store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation. Take care.
Exceptional service from a great team.
I had a fantastic experience with UCB. From the minute I walked through the door at UCB right up until the carpet fitter left the service has been outstanding. Thank you for providing a timely and personal service. Fitting the measuring in around my work and time constraints was very much appreciated. The swift invoicing was clear and well within budget. Finally, the carpet fitter was very cheerful and his work/ attention to detail is second to none. I now have a beautiful stair carpet which has enhanced my home- I love it!
I would not hesitate to use UCB again and make recommendations to family and friends. Well done UCB.
3 décembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Lisa, thank you for taking the time to leave a review.
We're so pleased to hear that our Crewe store could meet your expectations and provide you with an exceptional service from start to finish.
Thank you again for the recommendation, take care.
Great carpet company.
From first visit to the shop choosing carpets for different rooms, to the two days of fitting couldn't be better.
17 novembre 2025
Avis spontané
Réponse de United Carpets & Beds - Crewe
Hi Mr Jones, thank you for taking the time to share your experience with us.
Its a pleasure to hear that our Crewe store could provide you with a 5 star service from start to finish.
We hope that you love your new carpets, we hope to assist you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.