Great staff, great selection of carpets, super fast fitting service and all at a great price. I will be using them again
L'entreprise a répondu
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Great staff, great selection of carpets, super fast fitting service and all at a great price. I will be using them again
L'entreprise a répondu
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booki... Voir plus
L'entreprise a répondu
From the moment we walked into the store we were offered salient and pertinent advice & guidance- no mixed messages, no hard sell, no BS. No grey areas on costing or things that escalate so your out o... Voir plus
L'entreprise a répondu
You were very patient with us when we had to our order on hold due to family/health problems. In addition you kindly held the price to the original quotation. In addition, the fitter did a very good... Voir plus
L'entreprise a répondu
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Écrit par l'entreprise

That's our promise

Southcoates Lane, HU9 3AP, Hull, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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We as a family always use this store for all our flooring needs. The staff are always welcoming and ready to assist. This visit was for my Dad's stairs, the manager advised me as to the best carpet, I was going to purchase the same carpet as in the lounge but was advised it would not be suitable for stairs. He also arranged fitting quickly because we had a stairlift to be fitted. Would highly recommend this store one hundred percent.

Réponse de United Carpets & Beds - Hull Southcoates Lane
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booking the fitting as we were unsure of the date until the week after purchase. We would highly recommend them and will return when we recarpet our living room.

Réponse de United Carpets & Beds - Hull Southcoates Lane

Réponse de United Carpets & Beds - Hull Southcoates Lane
Great service.
Down to earth proffesional people who actually listen to you.
Helpful and very efficient.
I have used these twice now for carpets and lino .
Highly reccomended.

Réponse de United Carpets & Beds - Hull Southcoates Lane
They left a mess, and didn’t even inform me when they were done. Never agin.

Réponse de United Carpets & Beds - Hull Southcoates Lane
Great carpet, good value for money. Had them fitted, which has been done well. Staff in shop and fitters very polite and friendly

Réponse de United Carpets & Beds - Hull Southcoates Lane
Gave 1 star because of promptness.
That's all I can really compliment you on. Left a massive mess of off cuts and giant pieces of carpet with all garbage left.
I understand leaving some off cuts but the amount left behind was ridiculous.
Flooring in bathroom was hardly put down properly. I could have done a better job. Not straight lines, doesn't meet up with skirting boards.
Carpets were not put in well, lifting on all sides. Asked for a piece at bottom of stairs to be put in, it wasnt put in.
Will not be using you again

Réponse de United Carpets & Beds - Hull Southcoates Lane
Cannot fault the shop staff, they were brilliant, really helpful when choosing our carpet. Good communication from them regarding estimated arrival and when it was due to be fitted.
The carpet was fitted really well, very quickly, and looks great, however the fitter's attitude (John I think his name was), was absolutely appalling while in our family home. Such a shame his behaviour has tainted the great work he had done.
He started off quite annoyed that we hadn't taken up our old carpet despite the fact we were not told to.
Very rude & abrupt. Was also rude to my dad who had come round to help on the day of fitting.
Very careless when carrying the carpet up the stairs scratched a lot of the freshly painted walls which had to be redone. Broke a panel on my daughter's bed which has had to be fixed. Constantly giving a negative attitude, despite my husband offering a quite simple solution to his "problem". His attitude was so unprofessional and to be honest his behaviour would put me off using United carpets & beds again.

Réponse de United Carpets & Beds - Hull Southcoates Lane
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