Excellent service. Good quality plates professionally fitted. Took time removing old poorly fitted rear plate with prep work before fitting new. Great attention to detail. Thank you
L'entreprise a répondu
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Lisez les avis des autres
Great! They Had a small problem with a Royal Mail backlog of parcels which delayed our delivery, but the guys from utopia went above and beyond and made us new plates and sent them straight away t... Voir plus
L'entreprise a répondu
Easy order process. Plates were quickly despatched and very easy to attach with plenty of adhesive strips to secure them. Good choice of designs.
L'entreprise a répondu
Lovely plates which will enhance the look of my new Mini Cooper S. Great service from Utopia only let down by the failings of good old Royal Mail. Good communication from the company, however. Would t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Utopia Plates, established in 2018, is a reputable Registered Number Plate Supplier and Private Registration Dealer, committed to offering the highest level of service to our customers. We pride ourselves on combining our passion for high quality, legal number plates with the latest advancements in technology. Our user-friendly website, equipped with a unique 3D instant preview feature, sets a new standard in the industry, allowing customers to visualize their custom number plates before making a purchase. This innovation is just one aspect of our commitment to making the number plate purchasing process seamless and enjoyable. Utopia Plates offers a wide range of number plate letter styles to cater to our diverse clientele's preferences. Our selection includes printed, 3D gel, 4D 3mm and 4D 5mm, 4D with gel, and the highly coveted GHOST style. We understand that every vehicle and every customer is unique, which is why we also provide an array of number plate shapes to suit a variety of needs. Utopia Plates strictly adheres to all legal guidelines, ensuring that we ONLY produce fully road-legal number plates. This commitment to legality and quality has earned us a track record of 100% customer satisfaction, cementing our reputation as a trustworthy provider in the industry. At Utopia Plates, we firmly believe in the value of trust and transparency, making us a first choice for customers looking for quality, legality, and reliability in number plate and private registration services. Experience the Utopia difference for yourself - we look forward to serving you!
Coordonnées de contact
Unit 1, Dragonville Industrial Park, DH1 2XJ, County Durham, Royaume-Uni
- 0800 689 4795
- info@utopiaplates.co.uk
- www.utopiaplates.co.uk
Faultless customer service
Faultless customer service, super fast delivery and amazingly well made plates. I buy from these guys over and over again…simply because they’re the best there is! Great prices, and great quality. Wouldn’t go anywhere else - plus they look amazing on the car. Even bought my brother a set now! Oh and they’re road legal…so no issues with no complying with the law.
30 janvier 2025
Réponse de Utopia Plates
Hi Sharon,
Wow, what an amazing review—thank you so much! It means the world to us that you keep coming back and trust us for your plates time and time again. We’re thrilled to hear you’re happy with our service, quality, and pricing, and that your plates look fantastic on your car. The fact that you even got a set for your brother is the biggest compliment we could ask for! If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
Excellent service from start to finish
Excellent service from start to finish. Definitely recommend.
2 janvier 2025
Réponse de Utopia Plates
Hi Cara,
Thank you for your fantastic review! We’re so pleased to hear you had an excellent experience from start to finish. Your recommendation means a lot to us! If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
Plates made during the holiday period…
Plates made during the holiday period above expectations.
First class communication regarding order.
Excellent website easy to use and ver informative.
2 janvier 2025
Réponse de Utopia Plates
Hi David,
Thank you for your amazing review! We’re thrilled to hear your plates exceeded expectations, even during the holiday period. It’s fantastic to know you found our communication first-class and the website easy to use and informative. If there’s anything more we can do for you, please don’t hesitate to reach out. Your support means so much to us, and we look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
Easy ordering
Easy ordering, quick acknowledgment, quick postage. Will use again, thanks Angel & all @ Utopia x
2 janvier 2025
Réponse de Utopia Plates
Hi Murray,
Thank you for your fantastic review! We’re so pleased to hear you found the ordering process easy and appreciated the quick acknowledgment and postage. Angel and the rest of the team will be delighted to hear your kind words. If there’s anything more we can do for you, please don’t hesitate to reach out. Your support means the world to us, and we look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
Shipping and quality and patience
The Utopia Team had a lot of patience whilst my order was going through with me changing cars at the time having to get a new V5C for my new reg, the plates arrived legit like 1 day after I sent them the new logbook, the quality is insane and will be ordering from them again in the future, mad respect to Angel
2 janvier 2025
Réponse de Utopia Plates
Hi Eavan,
Thank you for your amazing review! We’re so glad to hear that our team could support you through the process with patience and efficiency. It’s fantastic to know your plates arrived so quickly and that you’re impressed with the quality. I’ll be sure to pass on your kind words to Angel—they’ll mean a lot! If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best Regards,
Charlie and The Utopia Plates Team
Réponse de Utopia Plates
Hi David,
Thank you for your kind review! We’re so pleased to hear you found your experience with us relatable. If there’s anything more we can do for you, please don’t hesitate to reach out. Your support is greatly appreciated, and we look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
Private plate
Ordered a private plate for our daughter for a surprise for Xmas and having never bought one before the lovely people at utopia guided us through the whole process. We managed to keep it a secret til xmas morning when our daughter was thrilled with her present and utopia handled everything great experience start to finish.
1 décembre 2024
Avis spontané
Réponse de Utopia Plates
Hi Linds,
Thank you for your wonderful review! We’re so glad we could help make your daughter’s Christmas extra special with her private plate. It’s fantastic to hear that you found the process smooth and our team helpful throughout. If there’s anything more we can do for you, please don’t hesitate to reach out. Your support means the world to us, and we look forward to serving you again in the future.
Best Regards,
Charlie and The Utopia Plates Team
I would highly recommend Utopia plates
I would highly recommend Utopia plates, they eased my worries with digital document submission, and the product itself is fantastic and high quality. I would absolutely shop with them again in the future.
3 décembre 2024
Réponse de Utopia Plates
Hi Daniel,
Thank you for your fantastic review! We’re delighted to hear we could put your mind at ease with the document submission process and that you’re impressed with the high quality of our product. If there’s anything more we can do for you, please don’t hesitate to reach out. Your recommendation means so much to us, and we look forward to serving you again in the future.
Best Regards,
Charlie and The Utopia Plates Team
Number plates
We collected our plates in person and they were spot on with everything.
Kind reminders helped us too.
30 novembre 2024
Réponse de Utopia Plates
Hi Claire,
Thank you for your wonderful review! We’re so pleased to hear you had a great experience collecting your plates in person and that everything was spot on. It’s fantastic to know the kind reminders were helpful too. If there’s anything more we can do for you, please don’t hesitate to reach out. Your support means a lot to us, and we look forward to serving you again.
Best Regards,
Charlie and The Utopia Plates Team
My 4d plates
The web site was very easy and straightforward to use. The plates arrived wrapped and packaged thoroughly. The quality of the plates are second to none. Arrived very quickly . Staff very friendly and helpful. Definitely use again
30 novembre 2024
Réponse de Utopia Plates
Hi Tony,
Thank you for your fantastic review! We’re thrilled to hear you found our website easy to use and were impressed with the quality and thorough packaging of your plates. It’s great to know they arrived quickly and that our staff left a positive impression. If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future.
Best Regards,
Charlie and The Utopia Plates Team
Not what I'd call a company with morals
Not what I'd call a company with morals. I ordered a plate and changed my mind shortly afterwards. Note that I hadn't sent them any documents and I changed my mind almost immediately after ordering. Hence they definitely didn't start to make my plates and had not incurred any costs at this point. Yet this company wanted to charge me £5 for administration for my refund! This is the first time I have EVER known a company to charge you for cancelling an order. Lots of other plate companies out there, try elsewhere. Note that they did give me my £5 back in the end but this isn't acceptable.
16 novembre 2024
Avis spontané
Réponse de Utopia Plates
Dear Mr Fox,
Thank you for sharing your feedback. We’re disappointed to read your review, especially after we provided a full refund as a gesture of goodwill. Our £5 cancellation fee covers payment processing costs we incur, even if an order is cancelled, as these fees are non-refundable to us. This policy ensures fairness and sustainability, given the significant expenses involved, especially with buy-now-pay-later services.
Furthermore, our request for original documents complies with legal regulations set by the Government. We aim to provide excellent service, and your comment on our morals feels unjust.
Best Regards,
Charlie and The Utopia Plates Team
Great experience
Great experience! Easy order style! Polite and friendly customer service! Fast delivery! Plates are good quality with legality certificate! 5 star
11 novembre 2024
Avis spontané
Réponse de Utopia Plates
Hi J Kelly,
Thank you for your amazing review and the 5 stars! We’re thrilled to hear that you had a great experience with us—from the easy ordering process to our polite and friendly customer service, fast delivery, and high-quality plates with a legality certificate. Your satisfaction means a lot to us, and we’re so pleased we could meet your expectations. If there’s anything more we can do for you or any feedback you’d like to share, please don’t hesitate to reach out.
Best Regards,
Charlie and The Utopia Plates Team
Réponse de Utopia Plates
Hi Iral,
Thank you for the 5-star review! We're delighted to hear that you were pleased with our fast delivery. Your satisfaction means a lot to us. If there’s anything more we can do for you or any feedback you’d like to share, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
Réponse de Utopia Plates
Hi Thomas-Andrew,
Thank you for your great review! We're delighted to hear that you were impressed with our extremely quick service and communication. Your satisfaction is very important to us, and we’re glad we could meet your expectations. If there's anything more we can do for you or any feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
Réponse de Utopia Plates
Hi Mark,
Thank you for your fantastic review and the 5 stars! We're thrilled to hear that you were pleased with the service we provided. Your satisfaction is important to us, and we’re glad we could meet your expectations. If there's anything more we can do for you or any feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
Réponse de Utopia Plates
Hi Daiana,
Thank you for your 5-star review! We're delighted to hear that you found the buying process easy. Your satisfaction is important to us, and we're glad we could meet your expectations. If there's anything more we can do for you or any feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
Quick turnaround from placing order to…
Quick turnaround from placing order to receiving the plates. Great quality and looks good on the car :) Highly recommend Utopia Plates.
25 septembre 2024
Avis spontané
Réponse de Utopia Plates
Hi Rach,
Thank you for your wonderful review and the 5 stars! We're thrilled to hear that you experienced a quick turnaround and that you're pleased with the quality and look of your plates on the car. Your high recommendation means a lot to us. If there's anything more we can do for you or any further feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
110% recommended!
Utopia have the best tool for configuring your plates and the buying process is simple. I sent them all the relevant documentation late one night and they were shipped first thing the following morning! The 5 character plate fits perfectly onto my JDM import front plate mount.
2 septembre 2024
Réponse de Utopia Plates
Hi Joshua,
Thank you for your fantastic review and the 5 stars! We're thrilled to hear that you found our plate configuration tool to be the best and that the buying process was simple for you. It's great to know that we could get your plates shipped out promptly the next morning and that your 5-character plate fits perfectly on your JDM import front plate mount. Your satisfaction means a lot to us, and we're glad we could meet your expectations. If there's anything more we can do for you or any further feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Charlie and The Utopia Plates Team
Never received my numberplate
Never received my numberplate
After the week when they refined me, they take £5 off %100 Rip off
21 août 2024
Avis spontané
Réponse de Utopia Plates
Hi Dr. Mohsen,
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience, but we would like to address some important points:
1. Documentation Requirement: You did not receive your number plate due to the fact you did not send the requested documentation we legally must view prior to producing any number plates. Our website clearly states in multiple places that we require documentation for number plate orders, and this is not hidden information. We encourage all customers to carefully review these requirements to avoid any delays or misunderstandings.
2. Illegal Number Plates: We do not produce illegal number plates, and we are transparent about this policy on our website. With this in mind, you placed an order for illegally spaced number plates and expected us to break the law for you. We adhere strictly to legal standards, and our refusal to produce plates that do not comply with these standards is in line with our commitment to quality and legality.
3. Cancellation Fee: The £5 charge you mentioned is a standard cancellation fee outlined in our terms of service. This fee covers the costs we incur from our payment processor when an order is canceled. We are transparent about this policy to ensure customers are fully informed, including stating it on the number plate builder page.
4. Customer Conduct: We strive to treat all our customers with respect, and we expect the same in return. Our staff reported that the interaction was difficult due to being repeatedly talked over, which is not conducive to resolving issues effectively.
Additionally, leaving multiple reviews under different accounts is a breach of Trustpilot rules and does not help in providing a fair and accurate representation of your experience.
We hope this clarifies the situation and encourages a more considerate approach in the future. If you have any further concerns or need assistance, please feel free to reach out in a respectful manner.
Best Regards,
Charlie and The Utopia Plates Team
Never received my numberplate when they…
Never received my numberplate when they refined me take £5 off for cancellation
Definitely rep off
27 août 2024
Avis spontané
Réponse de Utopia Plates
Hi Dr. Mohsen,
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience, but we would like to address some important points:
1. Documentation Requirement: You did not receive your number plate due to the fact you did not send the requested documentation we legally must view prior to producing any number plates. Our website clearly states in multiple places that we require documentation for number plate orders, and this is not hidden information. We encourage all customers to carefully review these requirements to avoid any delays or misunderstandings.
2. Illegal Number Plates: We do not produce illegal number plates, and we are transparent about this policy on our website. With this in mind, you placed an order for illegally spaced number plates and expected us to break the law for you. We adhere strictly to legal standards, and our refusal to produce plates that do not comply with these standards is in line with our commitment to quality and legality.
3. Cancellation Fee: The £5 charge you mentioned is a standard cancellation fee outlined in our terms of service. This fee covers the costs we incur from our payment processor when an order is canceled. We are transparent about this policy to ensure customers are fully informed, including stating it on the number plate builder page.
4. Customer Conduct: We strive to treat all our customers with respect, and we expect the same in return. Our staff reported that the interaction was difficult due to being repeatedly talked over, which is not conducive to resolving issues effectively.
Additionally, leaving multiple reviews under different accounts is a breach of Trustpilot rules and does not help in providing a fair and accurate representation of your experience.
We hope this clarifies the situation and encourages a more considerate approach in the future. If you have any further concerns or need assistance, please feel free to reach out in a respectful manner.
Best Regards,
Charlie and The Utopia Plates Team
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