ValueOils Avis 

518
TrustScore 4.5 sur 5

4,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Kept up to date with delivery Competitive Pricing Driver very helpful Recommend value oils Thank you

Noté 5 sur 5 étoiles

Always delivers when scheduled. If I order too much oil they will credit difference back into my bank account which a lot of companies do not. Have had trouble in past with a company deducting £20 bec... Voir plus

Noté 5 sur 5 étoiles

Impressive service from order to delivery👏Fair price quoted online, always best price as per comparison sites. Delivery is as stated or sooner. Delivery driver friendly, helpful and willing to dip ta... Voir plus

Noté 5 sur 5 étoiles

I pay an amount each month into my Value Oil account which is like a saving plan, then when I need to order oil I don't have a big bill to pay. I don't miss the amount I pay via direct debit. I used s... Voir plus

À propos de l'entreprise

  1. Fournisseur de mazout

Écrit par l'entreprise

ValueOils.com is the UK’s leading independent online home heating oil price comparison website. We are headquartered in Belfast and supply home heating oil (Kerosene) and gas oil (Red Diesel) to thousands of customers in every part of the UK daily. ValueOils.com can offer you cheap heating oil every day by comparing fuel prices from our extensive network of suppliers, presenting you with the best price and delivery options available for your postcode. With every quote we provide, we always offer the cheapest oil prices that we have available - guaranteed.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

518 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(518)

46 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always order from this company…

Always order from this company since moving to an area that needs oil, so easy to use and we love the fact that you can do monthly payments through PayPal as a lot of companies don’t so makes ordering a lot more stress free.
Drivers always leave everything as it was don't have to worry about not being in when they turn up

17 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I’ve bought my heating oil through…

I’ve bought my heating oil through value oils for some time now and am very happy with the service. My last delivery was 2 days earlier than expected which was brilliant as the weather got a bit colder the next day.

15 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service delivery not received

Terrible customer service
Was given a date of the 25th for delivery, they had taken my money 3 weeks before.
Come the 25th no emails or info on the delivery.
I called them, they had no clue on what was happening to my delivery and had to contact the local supplier who was delivering.
Obviously I had been forgotten about as they then said they had rescheduled the delivery for the 29th.
Keep your customers informed! That's good business practice.
Will not use this company again!

25 mars 2025
Avis spontané
Logo de ValueOils

Réponse de ValueOils

Hi Mr Ball, thanks for your recent order and reveiw.
I have checked our system and can see that the order was due by the 26th March and was delivered on the 27th March, 1 day late - please accept our apologies for the delay and any inconvenience caused.

Noté 1 sur 5 étoiles

Had another supplier delivery of 500…

Had another supplier delivery of 500 litres of oil 12th March as was running out, 19th March checked the tank as expected delivery and was showing half a tank. 20th only got around 250 litres. Been a constant nightmare trying to resolve the issue. Its a 1100 litre and there's no way I used 250 litres in 2 weeks.

20 mars 2025
Avis spontané
Logo de ValueOils

Réponse de ValueOils

Hi Phil, Thanks for your comments.
We’ve reviewed the delivery details from March 19th, including the trading standards approved meter print, which confirms that 500 litres of oil were dispensed. Our driver has also confirmed that the full amount was delivered as per the proof of delivery (POD) note and mentioned that he didn’t talk to you. If you are still unsure of the delivered quantity you can reach out to trading standards (consumer protection body) who will be able to assist / investigate further

Noté 2 sur 5 étoiles

Ordered a delivery of heating oil on…

Ordered a delivery of heating oil on the 28th February, confirmation email stating on or before the 18th March upto 1900.
No delivery received by the stated date/time, no communication to advise it would be delayed and took me to chase them via email as you can only leave a message via phone lines to be told new delivery date 19th March by 1900.

They were the cheapest and for good reason, will not be ordering from them again, BoilerJuice never missed a delivery date and the tanker was always early.

18 mars 2025
Avis spontané
Logo de ValueOils

Réponse de ValueOils

Hi Mr Hendy, thanks for your recent order and reveiw.
I have checked our system and can see that the order was due by the 18th March and was delivered on the 19th March, 1 day late - please accept our apologies for the delay and any inconvenience caused.

Noté 5 sur 5 étoiles

Easy life

Oil very easy to order on line for an old dear of 86.
It is a,ways delivered very quickly from yourselves.
I have been with you for many yearsb

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Top notch service at low prices!

Prompt delivery at a competitive price. What more could you want? Delivery driver was really kind and helpful. Top notch service. Internet ordering system very convenient indeed. Very pleased!

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Impressive service from order to…

Impressive service from order to delivery👏Fair price quoted online, always best price as per comparison sites. Delivery is as stated or sooner. Delivery driver friendly, helpful and willing to dip tank to advise quantity total after filling tank. Living in the country used to mean a phone call on the day for directions but Value Oils record exact location after first delivery. Thank you.

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great to know we can rely on a…

Great to know we can rely on a reasonable price and delivery within a good time frame even at the cheapest price . The local companies used are so accommodating too and always let me know in advance of the delivery date and time which is crucial so I can unlock the gate and not miss a much needed delivery.

6 mars 2025
Avis spontané

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