Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love the long hair litter but I find the very large 20kg bag super large & heavy, very difficult to move, use and store. I wish there was a smaller bag size available, maybe 10kg.

Noté 5 sur 5 étoiles

We discovered VanCat litter a couple of years ago and haven’t used anything else since. It’s definitely the best litter we’ve used and lasts far longer than other brands. Excellent service and consist... Voir plus

Noté 5 sur 5 étoiles

I have been using this product for the last 12 months ,my cats love it, clean litter box every day. The absorption rate of this litter is fantastic, clumping great,odour control fantastic. I place an... Voir plus

Noté 5 sur 5 étoiles

first time odering this cat litter super fast delivery by DPD and i could also track delivery my 8 month old kitten took to it straight away super fast clumping and as yet i havnt noticed any dust o... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

VanCatUK is an award-winning premium cat litter, premium in the quality but not in the price! We are cats favourite as we provide a much more hygienic and comfortable environment both to our furry friends & their owners. With the World Branding Forum awarding VanCat Brand of the Year 2019 in the ‘Pet Cleaning & Sanitation’.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 755)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent cat litter

Excellent cat litter . The best we’ve used . 4 cats and they all seem to have adjusted to using this . Great clumping .. love love the powder fresh one

17 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

My order arrived and the bag was split…

My order arrived and the bag was split with 75% of its contents missing that had poured out the box. Send pictures to Van cat themselves to notify them of my damaged order but they didn't seem interested in the slightest and kept asking for pictures that i'd already sent. After going around in circles and them repeating themselves for half a day via email with no logical response to my problem i've now closed my account with them and no longer use their cat litter. Been a customer since they first started the business and i was shocked to be treated like a nobody. They lied to me several times and i have the emails to prove it. Useless company full of compulsive liars and inccompitence. Quite funny to see everybody else state how bad there customer service is, i knew i wouldn't be the only one having problems when their staff flat out refusing to listen to anything i've said.

27 septembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Good litter, poor customer service

I love e the litter and cat as well. However the customer service did let me down. I had an issue with them. An order was placed on my account + subscription automatically. I don't how this happened but I did prove them that I haven't been on the website and placed the order myself. My browser history show that. I receive am email one day that they received my order which I've never place! They insisted that I did the order and won't trust me. They did refund me but I had to pay for the delivery... I won't buy anymore because of that. Shame.

13 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! Exceptional from purchase to delivery. I only came to know about Vancat from the breeder I got my Ragdoll from and I’m really impressed with this company and the litter. I ordered it and received it in less than 48h (it could likely have been even quicker if I didn’t state on the order to do weekends delivery or evening delivery). I’m in awe and this will definitely be my go to!

12 août 2023
Avis spontané
Noté 3 sur 5 étoiles

No scent and fell short of controlling odour

Cannot fault the delivery but unfortunatley for me was disappointed in the effectiveness of the product verses another brand. Thought would give it a try on a recommendation ordered the scented which had no scent understood wouldn't be overly scented due to being in a litter tray but as my litter tray is enclosed expected to smell something other than cat urine am disappointed will be going back to Intersand which I personally find more effective at clumping and odour control.

17 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent litter

Excellent litter, highly recommended x my kitten is 9 months old and we found this to be the best litter yet. Great clumping and odour control! Can’t smell litter at all. Highly recommended

5 mai 2023
Avis spontané
Noté 3 sur 5 étoiles

Disappointed

It clumps really well, but the baby powder scent is very light and although I clean the tray multiple times a day, after 4 days I can smell the urine. And the granules are so small that they are all around the house. Not much better than a cheaper cat litter.

27 mars 2023
Noté 3 sur 5 étoiles

Clumps really well

All service elements were great, the price was good, I liked how the litter clumped, it did clump very well which made scooping very easy. However unfortunately the odour control wasn’t there for me. I scoop twice a day and as soon as possible after each poop and with my usual brand I would replace little after around five days, but I found I needed to change after 2 days. If the odour control element was better it would have won me over. Sorry, I really wanted to be converted, but my being able to reduce the smell is the biggest buying factor to me personally.

4 avril 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus