Vanstation Avis 

Very professional and easy to deal with. Would highly recommend this business, customer service is top notch, great deals and a trust worthy company.

Happy 😃 with my new van big shout out to the van station team for looking after me once again

So my partner was in contact with the team from Vastation regarding a pick-up they had advertised on Facebook. He checked with them during the week to see if it was still there and we told them we come see it on Saturday. We drove 5 hours from Scotland to view this pickup. So we arrived at a yard filled with all sorts of vans/jeeps etc and a pretty showroom with glass windows, and coffee/hot chocolate drinks for customers. We were met by a guy who brought us in and looked up on the computer about the pickup.

Now this is where the disorganization comes in. He told us he didn't know how we had seen the pickup yet as they only got it in and didn't have it priced up but I showed him the advert on their website. Next it was the pick-up was in the garage in the other yard. He went to get his boss who said there had been a mix-up and he would try to sort it (mind he was walking around the showroom in Nike flip-flops and socks). He told us that there had been issues with staff earlier in the week and the jeep was sold back in January with a blown turbo. He rambled on about some story about dodgy staff and suspending them earlier that week and also mentioned reviews online which to me was slightly strange. Why would you mention the reviews you can see there are a lot of negative reviews here which are true! None of the staff seemed to know about the pickup, he went asking all of them in front of us. At least if you're going to make a story up about something at least make sure your team is on the same page.

It is a couple of weeks on and the pickup is still being advertised on their website. DS15 OFD - single cab. Just be aware of this in case anyone is looking to travel.

The staff was nice but honestly boosting about selling 500 vans every month to every customer is a bit much and the staff they have going around in full tracksuits should be a warning sign, you are supposed to be profesional. Just a disorganized company that doesn't have any idea what is their stock is or sticks to one story. It bit like young men playing shop.

Purchased a Caddy Maxi for my grandad who still needed to get around and needed something automatic and the over the phone service as they had the 68 plate caddy in stock and the body work and mechanical standard of the vechile was has yet to let me down 2 week later. only let down was the inperson service due to them being quite busy with other customers meaning it took a little longer to get signed off and sent out however once i was seen to i felt welcomed and appropriatly and was happy to answer any of my additional questions.

Had a great experience with Monty. Got me a lovely little VW caddy at a great price. Explained to me the issues with it and was completely open and transparent. Only problem that I had is that it took me about 2 hours to choose my van due to the large amount of stock they have.

Saw a Nissan Elgrand on sale for a decent price with all the bells and whistles.
Spoke to them on the phone, quick and simple, had it delivered next day.
Easy as you like

Time has come to tell people about vanstation...
I have indirectly worked with vanstation for a few years now as I have worked on 8 vans for friends building interiors rust removal, insulation install etc.
All the vans have been as described and as in the pictures, but why stop there ask questions and the team are happy to help.
I have just brought my van off them over the phone, I have studied the pictures watched the walk through taken screen shots viewed those and asked questions with fast replies, answer's and back up pictures to show what we are on about..

What more can you ask for?

The team at vanstation in the dealings I have had with them have been honest upfront & great communication response times..

Well done keep up the good work, I will see you with my delivery on the requested date... 👍🏼

KEEP WELL AWAY IF YOU VALUE YOUR MONEY Bought a vehicle from these crooks to transport my mobility scooter .they took my money robbed me for a dud and laughed at me when i eventually got to speak to there awful manager Monty who told me they were not interested and put the phone down . £4500 out of pocket and left with a piece of scap.

Probably be better if they gave you the vehicle that you paid them for tbh .

Do not buy anything from this company!
Delivered my Nissan primastar on a trailer, with no starter motor, hardly any working lights. 50% handbrake effectiveness. Blue smoke coming from the exhaust. The delivery drivers couldn't get away quickly enough when the van was on the ground. I was left with no way other than to have it towed to a relative's house so that I could decide what to do with it. If I could swear I would on this review, they are total rubbish.

Stay clear of these. Fake decripsions! all lies to get you to part with your money.

Could not of been more unhelpful on Facebook. Refused to measure the length of a van?! Told me to look online, I told them the details were not there as it was a luton style.

So strange, is they can't give customer service before selling a van, good luck after.

I bought a Toyota Hiace of these guys for a fair price - 2 years on I am back looking to buy another after having 0 issues. The lads are very accommodating and half the sausages leaving negative reviews fail to do any sort of research or even read the description. They are up front with any issues the van may have and the vans are hpi checked prior to sale. It’s even in the advert! Would 100% recommend van station to anyone. Take into account the vans are trade sale - if you want a show room condition van go and pay showroom prices. The red/amber/green system they have is great and the vans are priced fair.

SMALL CLAIMS COURT TO GET MONEY BACK!
Brought a van from them was miss sold tried to get in contact to sort but was ignored.
Google small claims court through government pay roughly £50/£80 fill it all out online and let it run the process,
Keep all evidence as might be required.

Sold me a van. It came and stared to overheat within 4 miles. Absolutely disgrace as they’re refusing to help and it looks like loads have the same problem. They turn reviews off on Google and can’t let you leave feedback on eBay. SCAMMERS STAY AWAY

ABSOLUTLEY USLESS . CON MEN .. BEWARE DO NOT BUY FROM THEM .SOLD VAN TO US ALL CLEAR WHEN IT ARRIVED IT SHOWS AS WRITTEN OFF AND ON HPI REGISTER ..

Bought a vehicle from this company, rang them numerous times, no reply, the van was a stolen van, police have the van. solicitors now involved to recover money back,

Bought my van with a knocking engine, that's fine. Potential new engine!!!
I bought a new engine had it fitted all good...
I go check the mot and no van? Not known or seen.
Sk my mate is a very good mechanic and mot inspector so ask him!
He tells me it was marked as destroyed in November 23, but I bought it in Sept 23 how is that possible...
Anyway van is fixed and ready for work and it's ruined. Multiple emails and calls to Vanstation they don't give a flying fu**!!!!! Not interested had the money and jog on is the attitude. So I've instructed my solicitor to go to town on this...
Avoid these sharks......
So bloody unfair.😔

I bought from vanstation in the past and since they changed representative a guy name Jamie was rude and the main reason I would never buy from them again he has no customer relation I would take my business elsewhere and from some of these comments people have left in here they are too, vanstation due to that so call manager Jamie you lost thousands of pounds in business.

Awful Company and the Rep Jamie just as bad. Advertising Vehicle all HPI clear when the vehicle arrives the V5 previously damaged and then on hpi it clearly stated previously damaged repaired! Brought it to the attention of the company and rep both ignoring me now so Don’t Deal with these Sharks .Solicitors letter to follow