Vickery Holman Ltd Avis 15

I thoroughly enjoyed the event. It was a great opportunity to meet like-minded people within the property profession and to engage in conversations that were both professional and genuinely enjoyable. I appreciated being able to maintain a high standard of professionalism while still sharing a laugh with colleagues and peers. It was also fantastic to see familiar faces as well as new and up-and-coming professionals within Vickery Holman. Overall, the event was welcoming, well-organised, and a valuable experience. Thanks again for the invitation.. Special thanks to Alice Kodritsch.

Rating: 1 star (but would give zero if possible)

This review relates solely to my experience with Mr Dennis Venn, and not to anyone else within his firm.

Mr Venn was recently appointed to carry out a boundary survey between my property and my neighbour’s. However, it quickly became apparent that he had engaged in private discussions with my neighbour and issued a report that was entirely one-sided. He disregarded his fundamental duty as an expert to remain impartial, and produced a report based exclusively on my neighbour’s version of events.

He made no attempt to speak to me or consider my position, and completely ignored relevant HM Land Registry maps and other official boundary documentation—of which there is ample and accessible evidence. Instead, he relied solely on unverified narratives and opinions from my neighbour, who appears to be personally connected to him.

At no stage did I instruct or engage Mr Venn, yet he copied me into an email stating that any questions about his report would cost an additional £1,000. I did not respond to this, yet he later sent another email falsely suggesting that I had raised questions, stating: “Dear [Neighbour] and Ms Evans, here are the answers to your questions…” I had not asked a single question and immediately replied to make this clear. His actions appeared to be an attempt to manufacture joint engagement, possibly to justify a fee split or cost claim for his friend, the neighbour —something I found deeply dishonest and unacceptable.

In my view, Mr Venn’s conduct demonstrated a lack of impartiality, professionalism, and integrity. He was prepared to issue a flawed, biased report that could have led to a serious injustice—causing an innocent party to lose land based on false and incomplete information.

I cannot recommend Mr Venn in any capacity. In my experience, he was neither objective nor trustworthy, and failed entirely in his professional obligations as an expert surveyor.

Hopeless. My staff and I travelled a long distance to view a property which, when we arrived, was a building site and not inhabitable - not would it have been for a long time. Not that the company representative was there to greet us as arranged - so what a waste of our time, expense, and frustration. Shambolic.

Helen Hollow at Vickery Holman Truro has helped us negotiate a rent review where the tenant's agent was rather challenging. Helen handled it extremely well and with considerable professionalism and we've ended up with a very positive outcome without it becoming contentious. We'd highly recommend Helen.

I had Kate Robertson valuing my property and she was competent, knowledgable and polite. Would highly recommend her!

We were blessed with great weather but it was also great to catch up with anwhole load of people, I had not seen in a while - thank you.

We were fortunate enough to be referred to Helen Hollow at Vickery Holman, by our solicitor during an ongoing tenancy issue.

I can confidently use many adjectives to describe Helen. She carried out her research into what was an unusual and difficult situation and she was efficient, highly professional and her communication and skills were second to none, throughout the whole process.

Helen achieved engagement with the tenant very quickly where we had failed previously. Thanks to her admirable efforts, careful handling and continuity, the situation was finally resolved.

Thank you Helen for all your hard work, you have been a pleasure to work alongside and I would have no hesitation at all, in recommending you to anyone else who finds themselves in a precarious situation that needs to be handled sensitively..

Zach Maiden was very knowledgeable. He helped explain all aspects of the deal and guided us through the process in which was very foreign to us. We really appreciated his honesty throughout.. Thanks.

A great professional team who work closely with PACT to achieve the very best results for our joint clients.

Helen recently worked on some rent renewals for us. The tenants were particularly tricky and the whole process involved constant liasing and resulted in a hugely positive outcome.
She is extremely knowledgeable and was able to liaise on our behalf to resolve all the issues that arose. She kept us updated on progress at all times during and was quick to answer any questions that arose. She is incredibly efficient and very experienced in this area of work, not to mention kind, calm and very patient. We really could not recommend her highly enough, we look forward to working with Helen again.

Christie was a lovely person to work with and we appreciated her timely submission of the report and her guidance and communication throughout the whole process. Thankyou

Friendly but efficient service resulted in prompt sale

Professional and efficient firm. Their surveyors implicitly understand how to navigate the 'obstacle course' that feature requirements of their client and the needs of the customer. Not cheap and cheerful which they are not. But large capital is at stake anyway and you will have the confidence that the job is being done properly.

Knowledgeable and friendly service, with options given over how to proceed. Felt like my best interests were the priority with advice given beyond the initial request.