Victoria Linen Co Avis 

112
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

This is the second time I've bought from Victoria Linen. They sell quality items, made well, and they last. It's probably old fashioned, but I like the simplicity of the things they sell, they make m... Voir plus

Noté 3 sur 5 étoiles

The material quality is great, but the double bed fitted sheets bunch up and do not hold under the mattress. If the company can add grip to the elastic edges it would solve it. A shame as no way of... Voir plus

Noté 5 sur 5 étoiles

I wasn’t sure about ordering for our 8ft bed from Victorian Linen, as I usually use another company. I need not to have worried, as they are a lovely colour and good quality and a perfect size. I’m... Voir plus

Noté 5 sur 5 étoiles

Needed mattress protectors and sheets for 6'6 single beds and placed my order. Didn't see until too late that there is quite a lengthy lead time because the items are made from the orders. I contact... Voir plus

À propos de l'entreprise

  1. Magasin de literie

Informations provenant de diverses sources externes

Victoria Linen are specialists in making high quality bedding and made to measure curtains. We produce bespoke bedding made in 200, 400 and 1000 thread count luxury fabrics. Contact us on 01706 220020 for more information or if you require samples of ...


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(112)

79 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This is my second order and as previous…

This is my second order and as previous order absolutely spot on. The precision of the quilt covers and pillowcases is very good in that when ready to iron they lay completely flat and not twisted fabric as if cut on the bias. Excellant quality and service will always be my first choice. Thank you Victoria Linen.

1 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Very pleased with my bed set

Very pleased with my bed set. The only problem was they had run out of material and I had to wait for the rest of the set but I was informed about this and advised how long it would take and it was delivered when they said it would be. I will be ordering again but will telephone first.

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Small double duvet cover

Ordered a duvet cover and pillow cases from Victoria linen. I've found it difficult to buy a small double duvet set on line other than white. I chose my material and gave measurements and it fitted perfectly. I'm very pleased with my purchase.

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality product

Good quality product. Excellent customer service. If you ring up you get to speak to a person who is knowledgeable about the products.

8 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order

Easy to order. Made to order. Well made, washed well and fitted perfectly.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality and Comfort

Best bed sheet ever. Washes well. Really comfy and soft. You really get what you pay for and you're supporting a British company.
You have to wait a while but the delivery when it arrives is well packaged and all recyclable , which is great.
Despite the cost I'll be buying my linen from Victoria Linen in future.

13 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely appalling

Absolutely appalling. Waited weeks for the delivery of 2 high thread count valances for 150cm beds. Ordered from them because I needed 33cm length which I’ve been unable to find ready made. I simply couldn’t believe the appalling quality of what was sent to me…..corners stuck out at all angles and massive puckering on the hems. I complained gently. They had them uplifted. I waited for an apology and refund. Oh no!! They think their product is up to their standard and I can’t have a refund. Then they tried to bribe me with a 40% discount! The product is junk, un-usable, most definitely not of merchantable quality at any price. Trading Standards and credit card company next stops.
A dreadful company.
Update: don’t believe a word of their reply, the goods supplied were and remain unusable junk. Wish I had the possibility to upload photos of this so the lies being told were visually obvious!

12 mai 2026
Avis spontané
Logo de Victoria Linen Co

Réponse de Victoria Linen Co

We’re sorry to hear that you were disappointed with your order.

After receiving the valances back for inspection, we carefully checked both items and did not find any manufacturing faults or defects with the stitching or construction. As these are made-to-order valances in a specialist 33cm drop, they were produced specifically to the measurements requested.

The puckering mentioned was consistent with creasing from packaging and transit, and the valances simply required pressing before use, as is common with many high thread count cotton products after shipping.

Although we did not agree that the items were faulty, we still offered the valances along with a goodwill refund. This was to address the inconvenience caused and wanted to resolve the matter fairly.

We’re proud to have supplied UK-made bespoke bedding for many years and always aim to deal with concerns politely and reasonably.

Noté 1 sur 5 étoiles

As my previous review

As my previous review, my purchase was not made in UK and I cannt see where on your website it mentions you sell products by other companies that are not made in the UK. And you charged £17.00 more then the product cost on the manufacturers website.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Keep up the good work!

We had been looking for larger single duvets for some time, and we are delighted with both Victoria Linen's goose and duck down duvets, and the bed linen we ordered to go with them. We're now going back for summer duvets. Keep up the good work!

20 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Can’t fault product just didn’t work for us.

Purchased: Premium Duvet Protector – Waterproof & Breathable.

Delivered quite quickly even when we ordered a week before Christmas. Can’t fault product quality itself. Initially purchased due to nappy changes done on bed.

The duvet protector may actually be of a better construction than the actual duvet cover. It’s not noisy either. I think my previous duvet was more noisy (crinkly which this isn’t).

We have only stopped using it as was making my duvet too heavy and hot. We were getting too sweaty. We used it for ~13 nights. End Mar-Apr. Weather was getting warmer and heating being used also.

I think this is partly due to my duvet being wool filled and the water-resistant material in combination with the zip trapping extra air. I think wool is supposed to allow air circulation which this maybe preventing.

It’s definitely seems more waterproof than breathable. My Mrs kept losing her duvet corner as it kept slipping inside but I didn’t on my side so that maybe due to user error.

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor workmanship of Cesar duvet & after customer care

Poor workmanship of Cesar duvet, it comes in two parts to create summer and winter duvet.
Summer used less then 6 months, and winter used just under a year. Pockets began to bunch up and thin out, leaving partially empty pockets. Press studs that hold the two duvets together is clearly not enough to hold the duvet together. Comes apart over night every day and bunches up in the duvet cover. This is a very large duvet, so a mass task to put back together every night. Despite contacting Victoria linen at just a year of having it, to explain the issues with this duvet. it took months to get a resolution back. To which the manufacturer declined to take any responsibility of fault or poor quality and workmanship. When you pay over £800 you expect something better for your money.
I wouldn’t bother, I would avoid buying here and spend your money else where, where you can get better quality products.
This company is only Interested in taking your money, and not Intrested in any customer after care. I am really disappointed as I expected better.

30 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Pillowcases

The pillowcases were made well with nice soft fabric, I would definitely order more from this company.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Great communication. Quick to send out samples. Product well made, carefully packaged and good value.

1 décembre 2025
Avis spontané

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