Victoriasale Avis 

37
•
TrustScore 2.5 sur 5

2,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered apple airpods, they came fake not genuine item. I still decided to keep them because sound was not bad but one of the airpods is not working and you cant pair because they're not original. Hav... Voir plus

Noté 1 sur 5 étoiles

Unfortunately, I had a terribly bad experience shopping at victoriasale.co.uk. The item delivered was opened before and not in a new and unused condition, as it was publicised. I then sent a reque... Voir plus

Noté 1 sur 5 étoiles

The AirPods lost charge the instant they were removed from the case. But it was too late to return or exchange them - really disappointed!


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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2,4

Tous les avis

(37)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

BE WARNED!

Without prejudice: Ordered Apple AirPods and received unbranded ear buds. Telephone number on their site does not work, nor does the one listed on my credit card statement. Money taken from my account by BuyInUk not Victoria Sale. BuyInUk telephone numbers do not connect. Had an email asking me to return them, tried to return them but delivery driver told they do not hold an office at the address given and would not accept them back. Charged VAT but no VAT number given on invoice which is illegal/ fraudulent. Be warned, this is not a trustworthy company.

14 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Blatant liars

Blatant liars.

They offered to pay my return postage and despite it now being a week later and several emails, they are now ignoring me.it’s a disgusting way to do business.

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks happy customer!.⬇️

Didn't have no problem despite all the bad reviews arrived on time customer service need improveing but I received my order with tracking number works

perfect thanks

28 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a set of earphones (Apple…fake Apple gen 3 airpods

Ordered a set of earphones (Apple AirPods) description and sale offer were good as other reviews no communication from transaction point. Then received the goods and not what was advertised I have received a fake product a copy of the original. This site is a scam selling fake or counterfeit goods. No communication regarding false advertisement and sale so I have take it up with my bank also. Stay away from this company they are bad, bad, bad.

10 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a set of headphones from this…

I ordered a set of headphones from this company. I didn’t receive any confirmation email, which was my first red flag. I wish I had checked the trust pilot reviews beforehand, as they’re awful. The transaction on my banking app comes through as a totally different company. I tried to email and the email on their website doesn’t exist, it just gets bounced back. As a last resort, I’ve had to challenge it with my bank. In doing so they are now attempting to dispute it and keep my money, when they haven’t sent any item, any confirmation of my order or any communication whatsoever! STAY AWAY FROM THIS COMPANY. IT’S A TOTAL SCAM!!!

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Fake goods

I wish I’d seen other reviews before ordering some Apple AirPods from this company . Fake goods for Apple prices.

28 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Pure scam outfit

Pure scam outfit. Telephone number they give doesn’t exist, don’t reply to emails. Elaborate web site is designed to trick you into believing they are genuine. They are not.

21 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This website is a scam

This website is a scam, they’d sold apple airpods but when they arrived, they were counterfeit. I have tried to contact them for a refund with no response. Do not purchase any product from this site, they may be counterfeit and you will not get a response se from them when. You try to return the item.
I would not recommend.

27 décembre 2025
Avis spontané
Logo de Victoriasale

Réponse de Victoriasale

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
Finn
Customer Care

Noté 1 sur 5 étoiles

This website is basically a scam

This website is basically a scam. They’ll send you an item which is faulty and almost causes your house to catch on fire. Then say they’ll sen you a replacement and they just don’t.
Been months now and I don’t even know what to do anymore as they don’t reply to emails they don’t reply to nothing. Almost burned my whole house down due to a faulty battery. Lucky they don’t catch a court case over this. I might take it further but at the moment I’m just glad I don’t have any of they’re faulty items in my house

12 juin 2025
Avis spontané
Logo de Victoriasale

Réponse de Victoriasale

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
Finn
Customer Care

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