Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I had a bet on al Ali at goodwood today £10 11/2 no money showing in my balance tried going on live chat to resolve 900 people in queue before me. Absolute shambles app It’s almost 24 hours later vir... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Checking my deposit/withdraw history and I've withdrawn £15 in 3 months from their slots because the RTP is the lowest it can be. They've changed the gross deposit limit to a net deposit limit so... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bad site constantly takes your money but when you start to win the site decides to crash and says it's down but my mate is sat next to me on the site because he is losing lol

L'entreprise a répondu

Noté 5 sur 5 étoiles

I played today won and my withdrawal is pending, will update once funds have been paid, games seem fair like other sites Payment cleared within just a few hours

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de paris
  2. Casino
  3. Maison de jeux
  4. Service de jeux d'argent
  5. Casino en ligne
  6. Paris sportifs en ligne

Informations provenant de diverses sources externes

Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,5

Tous les avis

(3 955)

307 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolute scammers

Absolute scammers. You take the welcome offer and do everything ask to qualify then they don’t award you with what’s promised. Spent almost double what they wanted for the offer and still no free bet or spins as promised. Stay well away. Customer service is none existent and bad attitude.

16 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Paul, thanks for the review. If you require any assistance or clarification surrounding your welcome offe,r then please contact us via our Live Chat facility or by email at support@virginbet.com, and we will be happy to assist further - Virgin Bet

Noté 1 sur 5 étoiles

What a load of poopsie DONT WASTE YOUR…

What a load of poopsie DONT WASTE YOUR MONEY, good at taking your money not good at paying out

10 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Elisha, thanks for the review. Can you provide any specific feedback to help us improve? - Virgin Bet

Noté 1 sur 5 étoiles

Terrible website

Terrible website won pretty big on live blackjack so I decided to withdraw my winnings only to then log on the next day to find my account had been closed due to my account holders name apparently being different to my bank account when in fact they all match up correctly if they was wrong then surely I wouldn’t of been able to deposit any money in the first place AVOID!!!!!

16 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Owen, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Noté 1 sur 5 étoiles

THIS WEBSITE DESTROIED TO MUCH PEOPLE…

THIS WEBSITE DESTROIED TO MUCH PEOPLE WITH THE MANY BUT THEM THEY DONT THINK BECOUSE THE PEOPLE THEY WORK,AND IF THEY COME TO PLEY HERE IN THIS WEBSITE, THEY COME TO WIN SOMTHING NOT TO PLY THE MANY FOR RENT AND FOOD . IN MY SITUATION ,THEY EAT MY MANY THOUSEN AND THOUSEN AND NEVER WIN NOTHING . AFTER THIS WHAT THEY DO? THEY CLOS THE ACCOUNT ,AND SAND THE EMAIL YOU HAVE TO SPEAKE WITH US ...ABOUT WHAT I DONT KNOW HAW THEY STIL THE THE MANY PROBABILY. SO FOR THIS CHRISTMAS I WHIS FOR THEM BAD CHRISTMAS AND IN THEM FOOD TO MUCH 💩💩💩💩💩

15 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Nicoleta, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. Any temporary closures would be put in place with your best interest at heart, and we would like to speak to you further in relation to this, please contact our customer support team on support@virginbet.com - Team Virgin Bet

Noté 1 sur 5 étoiles

Win rate is awful

Win rate is awful, impossible to even gain a bonus round on most games. Stay well clear. Played over the course of the month and haven't had a single win, even in game. Seems to just spin reels and nothing catches. The reels seem to drop a few that might match, then the last few columns slow drop as if it is programmed to ensure no wins are available. Worst casino I have ever used.

11 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Game

Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.

The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.

This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.

When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.

Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.

Virgin Bet

Noté 2 sur 5 étoiles

Good site for football and horse racing…

Good site for football and horse racing offers but Avoid the slots even if you spend a million pounds you won’t get a bonus with that being the case can you please forward the odds to me on 450 dead spins on fishing frenzy Many thanks I await your reply

10 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey James, thanks for the review. If you would like to discuss your account, then please contact our Customer Support Team - Virgin Bet

Noté 1 sur 5 étoiles

Rigged slots ! Scammers

Rigged slots ! Fixed games ! Played 20 different slots not had 1 bonus round complete ripoff , all spins dead empty scammers

5 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey MG, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Noté 1 sur 5 étoiles

SCAM - AVOID

Offer 'free chips' as part of Christmas promo but when I went to use them, they take money from your balance not the free chips! Incredibly scummy behaviour.

When you go on live chat, it is almost impossible to speak to a person. And when you do, you have explain three or four times. in excruciating, mind-numbing detail only to get copy + pasted messages telling you it is your responsibility.

Live Agent then ended the chat as I was still communicating.

AVOID AVOID AVOID

2 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Hong, thanks for the review. Please note this would not be the case if you have used your balance; then either you have not accepted the chips or used them incorrectly. If you require further guidance, then please contact our Customer Support team, and we will assist you with the promotion - Virgin Bet

Noté 1 sur 5 étoiles

This website has really gone downhill I…

This website has really gone downhill I don't know any other game that has took over 300 pounds in a single night and not give me the slightest win or bonus it's absolutely shocking played Goonies mega quest and not had a single box open or a hey you guys bonus it's absolutely shocking how you can take all that money and pay next to nothing out

1 décembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey J

Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.

The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.

This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.

When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.

Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.

Virgin Bet

Noté 5 sur 5 étoiles

Only been using virgin bet for a short…

Only been using virgin bet for a short while but brilliant easy deposit and withdrawal hasn't been a problem unlike other sites

27 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Michael, thanks for taking the time to leave your feedback. We pride ourselves on our withdrawal timescales, which are usually done within a few hours. Long may your goodluck continue! - Virgin Bet

Noté 1 sur 5 étoiles

AFTER WHEN YOU DESTROIED TO MUCH…

AFTER WHEN YOU DESTROIED TO MUCH PEOPLE, YOU CLOS THE ACCOUNT BECOUSE YOU FEEL GULTY . AND YOU SAND THE EMAIL BECOUSE I HAVE TO SPEAKE WIYH YOU ? ABOUT WHAT ? I LOST MORE THAT 5000£ IN YOUR WESOTE IN THE LAST 5 MOTH AND I DONT WIN ONE CENT . YOU EAT END DRINK , FROM THE PEOPLE MONY THAT MUST PAY DE RENT AND THE FOOD .BUT THIS MANY FROM MY AND ALL THE PEOPLE THAT THEY LOST DONT WORRY BECOUSE TGE GOD DONT SLEAPE YOU WELL BAY THE CANDEL FOR YOUR CHILDREN AND FOR YOUR FAMELY .😡😡😡😡😡😡😡😡😡😡😡😡😡💩💩💩💩💩💩💩

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I'm anew customer and all I cam says Is…

I'm anew customer and all I cam says Is virgin bet if you don't show me one bit off chance I could atleast win something as i havre spent afair bit and got nothing back .just rubish bonuses That when i get one that is ha .and all you have Done is take take take and gave nothing back not even hope of it .so I will give it last try maybe if just take like always I'm off this site .not fair odds of wining are 0.no joke depressing deposit after deposit.and no joy after .sorry but true sort your self's virginbet ad you won't get many people whom will stay on this site if you don't. I'm new how you treat new customers. Ha

19 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Phillip, thanks for the review. All our games operate fairly and are fully regulated and tested. For more information please check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.

Noté 1 sur 5 étoiles

Robbers

Robbers. Shouldn't be allowed. Come on virgin bet. Play fair

19 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Louise, thanks for the review. We are unsure of the reasons behind the review. If you can jump on live chat or email us at support@virginbet.com we would be more than happy to help. - Thanks Virgin Bet.

Noté 1 sur 5 étoiles

I would not recommend this casino for…

I would not recommend this casino for honesty, trust or integrity.

As soon as I was winning on secrets of the phoenix an alert came though for identity confirmation.

I chose this casino as both my passport and drivers license are out of date.

I have my birth certificate. Proof of address and proof of income and completed a biometric identity check which was issued as a technical error after waiting over 4 days to find out I need to send off a passport I’d in an ongoing dispute.

I believe, through my casino experience that I was targeted due to winning on the stated game, thus putting a holt to game play.

Impersonal customer service hiding behind small print terms and conditions with no loyalty and individualized customer service prerogative.

A money grabbing machine of a company with little regard for customer well-being and access to commonalities of occurrence.

Warningly with regards

Sophie caulfield

13 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Sophie

Thanks for taking the time to leave your review.

Additional verification may be required and this can be requested at any time, and is unrelated to any returns you have accumulated. This is in line with our terms:

4.2.4 We may conduct age, identity and credit verification checks at any time, which may include biometric checks.

Not to worry, any balance can be withdrawn once verification is successfully completed.

Thanks

Virgin Bet

Noté 1 sur 5 étoiles

Scammers / Avoid

Scammers / Avoid.
I deposited with Barclays debit card, and made of £10 and they refuse to give me welcome offer. Scammers and the worst betting app I have ever experienced, I advice everyone Stay AWAY from this SCAMMERS

17 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Joanna

Thanks for taking the time to leave your review.

As yours is an account-specific query we would recommend contacting our customer support team for further assistance.

All promotional terms are available on site and we would recommend consulting these before attempting to qualify for any of our many promotions.

Thanks

Virgin Bet

Noté 1 sur 5 étoiles

After leaving my first review the other…

After leaving my first review the other day and reading your reply I thought I’d give you one last chance. Wow! Honestly I don’t know how you sleep at night. This site is the worst site I’ve ever ever played. After £70 on big bass games on 20p spins not a single feature win or bonus. Don’t you dare tell me these games are tested cause that’s a load of crap. You’re robbing your players and now I will be reporting you to the gambling commissions and I won’t stop until you’ve been investigated. Avoid this site people. It’s horrendous honestly!

15 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Natalie, thanks for taking the time to leave us a review. Wins are never guaranteed with any wager or bet. All games are regularly tested and in line with the RNG and rules set out by the UK Gambling Commission. If you'd like more information, please contact us on support@virginbet.com. - Virgin Bet

Noté 1 sur 5 étoiles

Worst Odds in the Industry.

The sports betting odds are horrendously bad and the margins they take are stupidly big. Have a look at this for example on the England v Serbia game. Goal in both halves 11/20 yes, 6/5 no. They have no overheads like shops, internet based companies should be going 8/13, 6/5 or 4/6, 6/5 at a minimum.
You literally have zero chance to win long term if you play at such terrible value. There is no point to this company and Richard Branston should be thoroughly ashamed of himself. Capitalism at it's worst.
UK Gambling Commission are inept and allow anyone to become a bookmaker as long as they pay them a fee hence so many shady bookmakers.
I have taken my money out and will refrain from using them in the future.

9 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Becky, thanks for the review, we will be sure to pass your feedback on - Virgin Bet

Noté 1 sur 5 étoiles

So deposited won some cash and withdrew…

So deposited won some cash and withdrew it and got blocked from a buisness decision absolute scammers all because I was a new player your a disgrace and need reporting my account was blocked on a buisness basis so basically because I withdrew on my first win I’m no longer deemed profitable I have already contacted you virgin and you said you don’t need to give me a reason your a joke of a website

11 septembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey Jacob, thanks for the review and sorry to hear about your experience. As your query is account specific please do not hesitate to contact our Customer Support Team if you require further clarification - Virgin Bet

Noté 1 sur 5 étoiles

I bet £10 on euro league match and was…

I bet £10 on euro league match and was meant to get a£10 free bet, when I contacted them, they kept putting obstacles in way , then finally stopped chat , disgracefield, won’t use again , stay clear

6 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey George, thanks for the review. All promotions are subject to terms and conditions and these do need to be followed in order to qualify for offers. If you wish for us to review this please email us at support@virginbet.com. - Thanks Virgin Bet.

Noté 1 sur 5 étoiles

STAY CLEAR YOU WIN AND THEY BRING UP…

STAY CLEAR YOU WIN AND THEY BRING UP EXPIRED CARDS NOT THE CARD YOU DEPOSITED FROM . I DO NOT KNOW HOW THERE ALLOWED TO GET AWAY WITH IT TERRIBLE SITE . And they say it's for protection no it's to scam the customer. Been a customer 5 years . Rip off site

4 novembre 2025
Avis spontané
Logo de Virgin Bet

Réponse de Virgin Bet

Hey, thanks for the review. Net deposits are something which have been active on site for a while and you can find more information about this by checking out our FAQ https://help.virginbet.com/hc/en-gb/articles/20325557421586-Net-Deposits-Closed-Loop-System - Thanks Virgin Bet.

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus