I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Voir plus
L'entreprise a répondu
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I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Voir plus
L'entreprise a répondu
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Voir plus
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Voir plus
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Voir plus
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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I placed an order in October '23 and got a notification on 25th November that "we're getting your order ready to be shipped. We will notify you when it has been sent". I was never notified that it shipped but the money (£52) was taken from my account on the 25th Nov '23. I have emailed and telephoned many times but got no reply.
Ordered on the 9th of September . Product still not arrived showing as not even dispatched .
Emailed to ask and no reply, emailed to ask for refund no reply .
Don’t waste your time and money on this company
Whist I purchased items,the Website showed buy one get one free, however I only received one , I have contacted the sale team and customer service team by email and call for several times, nobody answer the phone, I never get a reply and a refund.
It is a scam!!
The bloody product itself didnt even arrive! Unbelievable.
I made an order on 16th Oct and haven’t received it for over half month.
When ordering products from Vitamin Planet, it takes a long time to be processed, and shipped over!! This is why I'm only giving 4 Stars, instead of 5 Stars.
Delivery was not comprehensive. Some items could not find.
Not very quick despatch, and product got held up with courier for over a week, so I cancelled the order. However, Vitamin Planet were quick to respond and issued the refund with no quibble.
Very good service and fresh products thanks
Never ever gonna order again. I got a wrong order and when I complained they ignored me completely. No refund, not accepting the mistake.
Huge disappointment.
Ordering was very straightforward and delivery was made in good time. Packaging was good and the product arrived in perfect condition. The web site is well laid out and easy to use.
Item never received! After several emails I went to PayPal and put in a dispute! They refunded me straight away!
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