I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Voir plus
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Lisez les avis des autres
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Voir plus
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Voir plus
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Voir plus
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Service de fitness et nutrition
- Boutique de santé et beauté
Écrit par l'entreprise
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
Coordonnées de contact
London, Royaume-Uni
- sales@vitaminplanet.co.uk
- www.vitaminplanet.co.uk
4,1
Bien
191 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shipping dept is terrible
Shipping dept is terrible, invoices have wrong cost on shipment causing serious delays having to contact shipper to correct price twice!!!!
16 avril 2021
Pleased with how easy it was to order
Pleased with how easy it was to order
Pleased with product
Order came quite promptly
16 avril 2021
It is very hard to request return from…
It is very hard to request return from them. The shopping experience is so bad, I will never buy anything from them again.
16 avril 2021
Great service
Fast delivery , great quality product. I càn already feel the difference in my body's health.
15 avril 2021
the product is ok but delevery isnt
15 avril 2021
5 stars Excellent
15 avril 2021
The item i ordered arrived in good…
The item i ordered arrived in good time, was very reasonably priced, and used minimal packaging for the shipment. Mo complaints. I'll order from Vitamin Planet again!
15 avril 2021
Good quality product delivered rapidly.
15 avril 2021
Advertised baby formula..
Advertised baby formula... Ater one week from original order (and Chasing delivery dates and times) I was told it wasn't in stock (why advertise this specific product?) a big let down for my newly born Grandaughter, and an embarresed Nanny.,
15 avril 2021
Good selection and good service.
15 avril 2021
I happy with my purchase .
15 avril 2021
Thank you to Vitamin planet for great…
Thank you to Vitamin planet for great service and value
15 avril 2021
Angry
I have to wait long time for you to ship my order, and your response is really slow, sometime even not answer my question. Really angry
15 avril 2021
Delivery Needs Speeding Up!
Product and price good. Order took rather longer than expected to be delivered.Difficult to contact seller.
15 avril 2021
My order was delivered on time and in…
My order was delivered on time and in good shape.
15 avril 2021
SCAM- THEY TAKE YOUR MONEY, SEND A FAKE SHIPMENT ORDER & ITEM NEVER ARRIVES
This is a SCAM website. very well set up. I ordered hair oil and I still after a month have not received it. They sent out a text with a fake tracking order number. PLEASE DO NOT BUY FROM HERE! SAVE YOUR MONEY AND GO TO A LEGIT WEBSITE.
9 avril 2021
Avis spontané
Réponse de vitaminplanet.co.uk
Hi Millie,
I'm very sorry that your experience shopping with Vitamin Planet has not met your expectations. I can assure you, that we are a genuine company and have many happy customers. The majority of our orders are shipped using Hermes who provide us with the tracking codes. Please could you email info@vitaminplanet.co.uk and we will investigate this for you and offer either a replacement or refund if your order is lost.
Kind Regards,
Katie
Good price
Good price, efficient service and well packed glass items, received in one piece! What more could you ask for.....!!
7 avril 2021
Réponse de vitaminplanet.co.uk
Thank you for taking the time to leave a review Mrs Burch. Your feedback is very much appreciated.
This company have very poor customer…
This company have very poor customer service, or shall I say no customer service. I have place an order for honeycomb slab and I have not received it. They have taken my money from my account but they have not send my order. I have been trying to contact them but both email and customer service number they provided in their site doesn’t work. I have been scammed!!! PLEASE DO NOT ORDER FROM THIS COMPANY! They are SCAMMERS ! They will take your money but will not deliver your order.
15 février 2021
Avis spontané
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!! Really disappointed. I ordered four boxes of Organix baby muesli yesterday. I have not received any email confirmation or order number. Nothing at all.
My credit card has been charged.
I tried to log on to track the order and as I do not have an order number, I can't log on.
I then emailed the address provided... I received an email back stating that the ADDRESS HAS NOT BEEN FOUND.
Cannot believe I have been scammed like this!! Do not order from them!
5 février 2021
Avis spontané
Réponse de vitaminplanet.co.uk
Hi Yasmin,
We are sorry that you did not receive your order confirmation. I can confirm that our customer service team sent you a copy of the email with your order details and your order should be with you shortly.
Awful Customer experience
Placed an order online, paid, but no order confirmation. Waited and waited but nothing. Tried calling their number, voicemail to say no agents available and ability to leave a voicemail which I did. No reply after a few days. Emailed them and got a reply to say my order is now unavailable and will refund me in 3-5 working days. So having now lost a number of days, I'm back to finding what I need and awaiting my refund. An online experience to avoid in my opinion.
17 décembre 2020
Avis spontané
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