Vizio Avis 123

I had to pick one star..truthfully they deserve NO stars!! It never works...takes for ever to load..I have it set where it is to automatically come on to the last channel but doesn't reverts to Smart Tv that I NEVER USE....if I try to change a channel and there is no signal it freezes to where I have to unplug it again and this is a daily issue...then takes 20 mins to come back on...CRAP TV!!!! don't waste your money!! Just so you know this has been going on for yrs not just today!!

Total piece of crap !

Don't bother buying a Vizio tv unless you plan to throw it in the trash in five years to buy a decent brand..

Do not buy this TV!!!! I’ve had it for about 10 months and ever since I got it it’s done nothing but anger me to the depths of my bones. NOT worth it. Go buy something else. Literally anything else will work better than this tv.

Purchased a Vizio TV on my credit card for my son whose away for college, after 11mths the tv stop working and an horizontal lines appeared. Called in a service request been going back and forth with Vizio for a month with them giving different excuses. The final excuse was I cannot make a claim as it's not my TV, my son would have to make the claim himself even though I provided proof of purchase showing my name on the credit card statement. My son would have to battle with them as he doesn't have proof of purchase as that is in my name. This is the worst customer service and company that scams customer by not honoring warranty on their products. I will never purchase anything with this company ever again. I will count this purchase as lesson learned and funds lost.

too bad I can't give less than 1 star because their service is THAT bad - they don't warrant even 1 star. I have now had 2 different firmware updates for my 2 yr old 32" Vizio TV. The first one in 2022 totally killed my ability to AirPlay to my TV from my Mac. Subsequent updates they did after that altered other things such as the ability to properly communicate with the Vizio soundbar I have attached. Fast forward to this month (November 2023) and they pushed out another firmware update. This one ended up totally resetting EVERYTHING I had changed to meet my wishes......it was as if the TV was back to factory settings. Their updates have caused the TV to automatically change input settings on its own...I can be watching a show via my Fire TV stick and then suddenly the TV changes to the USB input. In addition Vizio has decided the best method for antenna usage is to combine it with the new Smartcast UI they have pushed out. Used to be I could choose to watch something on antenna and have a simple method to look at channels....gone is the simple method and now since it's tied into Smartcast it has become very annoying to try and get to what I want to watch. I know the channels (I've lived here all my life) that are available, but god forbid they want to make it simple. I posted my complaints to one of their social media channels and their idea was to remove my post, mute me from their platform channel, then ban me and then report me to the platform admin which has given me a temp ban from the platform. I admit I was very frustrated but instead of trying to deescalate and help me, they chose to have me banned instead. They don't want to help at all....they just chose to 'shut me up'...their only concern is making money. The general consensus with Vizio is that their products are trash - they certainly have done their best to make me to NEVER EVER buy another Vizio product, and when this TV is ready to be replaced, it'll received the Office Space treatment in a local field

I owned my Vizio and was satisfied with it until Vizo decided to update MY TV to their standards. I use an antenna for much of my programming. Now when I turn the TV on it starts where Vizio wants to sell me programming. It takes several steps with the remote to get to the antenna. While talking to customer service I was told if I don't like the new format I can disconnect the TV from the internet and just use my firestick. I don't recall telling them I have a firestick. I was told this new update allows Vizio to try to target me with programming that I like to watch. I guess they must be keeping track of people's viewing habits. I find this offensive and a violation of my privacy. I think a person watching TV in there own home should have a reasonable expectation of privacy. I will never purchase anything associated with Vizio ever again.

The reason I’m texting is I’ve called Vizio 20 times in the last two months ever since they came out with their new watch free plus update on my Vizio TV. I’ve lost a lot of local channels I get local channels from two different cities on the same channel and now I don’t, I have to turn off the Internet and factory reset the TV to get all the local channels that I was getting but if I turn the Internet on it automatically load smart watch and the TV goes to crap I need to control my TV via my Alexa because I’m disabled but I can’t with the stupid smart watch coming up all the time it doesn’t work it’s slow it doesn’t get all my local channels. I’ve talked to technicians at Vizio in South Dakota and they don’t know what they’re doing.

I purchased a VIZIO M-Series 5.1 Home Theater Sound Bar and it only lasted 6 months. I contacted both the vendor and Vizio and neither would offer any support. I paid over $200 for piece of scrap. Never buying vizio again!

My 55 inch TV lasted almost a year, I had it replaced by Vizio under warranty. The upgraded model they sent me lasted 10 months and I am out of warranty. Vizio TVs are junk, I will never buy one again.

I hate the fact that Vizio does not show a channel that you are currently on as you scan through the channels. They hide the local channels in a menu so you cannot just go directly to the channels. This is the stupidest setup I have ever seen.

I bought a vizio tv for $700 in less than 1 year I had a problem with the backlight on the left side it was very dark but the right no problem, I contacted support, they replaced it with a new one, I have it same problem after 1 year. I contacted support again, he said they can't do anything for me. even if it's a serial problem, they don't want to hear anything. if you buy vizio prepare yourself to change it every year. Customer service also says that I find good back to school promotion 😡😅😀 DO NOT BUY VIZIO NEVER!!!!!!!!!!!!

My Vizio 42 inch smart TV is 15 months old and the pixel screen has all of a sudden stopped working. We have tried fixing it with the help of YouTube videos and nothing worked. I will NEVER buy another Vizio tv ever. Very disappointed.

Garbage. We didn't learn with our first Vizio and regrettably are learning for sure with our second one in 3 years Vizio is garbage. Staring yet again at "Smartcast is loading"the umpteeth time. We have just a few shows we enjoy when we can,huge disappointment we generally just give up with this nonsense and resist hitting it with a hammer. The first one is used as a puppy gate currently in a hallway so at least its useful on some level,just not for any entertainment.Tragic waste of time and money for us.

Not a 24”Vizeo tv for my kitchen. In pairing ATT remote could not get tv to stop losing HDMI1 connection. Spent hours on the phone with Vizeo. All technical help unable to help me. Googled problem and fixed it myself in 5 minutes.
Vizeo tech is totally useless as is Best Buy and ATT Uverse

I have had 2 vizio 2.1 sound bars die after about 3 yrs of use providing tv sound. Good sound, great price and built like junk. Someone posted that the power pack is what dies. He paid $90 to repair it. The whole unit was about $160 new. I would never buy any Vizio product ever again. They should be ashamed of themselves.

My Vizio Smartcast tv is a total disappointment. It is less than one year old and I constantly have to reboot it. Now I have a constant message on the screen “SmartCast is loading. We”lol be right back”. Nothing that YouTube recommended helps. I contacted customer service and they wanted a credit card number before I even chatted with them online. WORST BRAND EVER!

Vizio tv is not worth the frustration
1. Purchased at Walmart in Dec 22, Prime video app will not work. Even Amazon cant figure it out
2 continuely have to unplug and basically reboot on a daily basis
3. Constant error messages saying I’m not connected to internet which is incorrect
4. Even with appropriate internet speeds the buffering and delays are annoying
Don’t waste your money on this brand

The network connection started to go...connection to Smartcast became impossible. Now also noticing a delay response with the remote. Too bad...COSTCO sold me this and usually they carry quality...this is not a quality t.v. AVOID!

Bought a VIZIO M65Q7 TV and after just 18 months it's turned into a brick. VIZIO customer service has you call a tech service and it's almost hilarious. Nobody monitors the voicemail box but they lie and the message says they will return calls within one business day. Try a week+ and counting. I wouldn't be surprised if the whole thing is fake. PLEASE do yourself a favor and avoid VIZIO like the plague. Lousy quality and even worse customer service. Costco should do themselves a favor and stop carrying this garbage.

We bought the vizio 24 inch a year ago and now it has lines and abstract colors on the screen it won't do anything else. We called our warranty and they sent us to vizio which vizo said we broke it and they won't cover it. The tv is in excellent condition on outside. We did not do anything to this tv. The vizio customer service is the worst ever. How do you tell a customer that they know you broke the tv , we are dumbfounded with vizio. Vizio is a awful tv and the company will not stand by the warrant or admit that their tv's are cheap. Don't buy vizio.