A éviter ! Pas de reprise possible, contrairement à ce qui est annoncé !
Nous avons acheté 2 téléphones Sangoma S500 neuf et nous les avons rendu exactement dans le même état. Les conditions générales prévoient le retour dans un délai que nous avons respecté (track à l'appui). De plus, le retour de ces appareils n'a jamais été exclu (site web, note d'envoi et facture). Impossible d'obtenir un remboursement ou un bon d'achat ! Clairement de mauvaise foi.
Je ne recommande pas cette société.
Réponse de voipandgo
Dear Mr Forthomme
I’m sorry to hear that you are still unsatisfied with Voipandgo.
As we discussed before, We are a webshop for professionals and resellers. Belgian law for end users doesn't apply to you since you have a VAT nr and are a professional.
We have several technical presale people who can advise you on what to buy, if they mis inform you, we make a refund, if there is something wrong with the device, we make a refund.
If you make a mistake in ordering a product, we can not make a refund as we discussed, since we specially ordered this with Sangoma for you.
You just send them back and demanded the money. As discussed, you can still pick them up at our offices.
It makes me sad that you abuse a site like Trustpilot to get a refund by threatening with a bad review