Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours
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Lisez les avis des autres
The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... Voir plus
L'entreprise a répondu
So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... Voir plus
L'entreprise a répondu
I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.
Coordonnées de contact
4,6
Excellent
87 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Simple and done
12 juin 2023
Avis spontané
Réponse de Vroomvroomvroom
Thank you for your feedback. We are glad you found our website nice and easy and we wish you safe travels.
I had booked a car with the wrong…
I had booked a car with the wrong company as I found out later they would be shut at 4.45pm and my flight wasn't arriving until 4.55pm. I phoned Vroomvroomvroom and spoke to Rhanny Covita who very quickly cancelled my booking and created a new booking that was (1. a little cheaper, and (2. would be open 10pm. Thanks Rhanny, you did a great job.
16 juin 2022
Avis spontané
Réponse de Vroomvroomvroom
Hi Rick - thank you for the positive feedback. Rhanny will be pleased to hear about this.
We are happy to know that you had an awesome experience in booking a rental car with VroomVroomVroom. We wish you safe travels!
Very helpful man on customer service
Very helpful man on customer service. Went out of his way to help us.
5 avril 2022
Avis spontané
Réponse de Vroomvroomvroom
Hi Sandra, we are always happy to hear our team have been helpful. We wish you safe travels.
Booking car hire made easy
So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate!
I know who I will be booking my future care hire vehicles through.
6 janvier 2022
Avis spontané
Réponse de Vroomvroomvroom
Hi William. Thank you for your review. We are glad we can assist you in booking a rental car and try to make it as easy as possible. We wish you safe travels!
These Guys Made Booking a Car Soooo Easy
I was so happy with these guys. When I was making my booking I was having computer issues. I wasn't sure if the booking had completed and I didn't want to double book. I messaged these guys, they found my booking. It hadn't been completed so they asked a few questions and sorted it all out for me. Their customer service is outstanding.
4 janvier 2022
Avis spontané
Réponse de Vroomvroomvroom
Hi Cheryl - thank you for your review. We are glad our team were able to assist you and we wish you safe travels at this time.
We needed to change booking.
We needed to get help changing our car booking. The service was very positive and the solution quickly resolved. The person who we spoke to was great.
31 décembre 2021
Avis spontané
User Friendly Booking Site
I have booked car quite often using this website. I find it very user friendly and comfortable to use.
26 décembre 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you for your review Stephan. We are glad you find our website easy to use. Wishing you safe travels.
Great deals and website easy to navigate
14 décembre 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you for the review! We are glad we make it easy for you to book a rental car. We wish you safe travels.
Returning customer
Returning customer. Great service. So good you are within airport ground and building. We are elderly and hubby needs wheel chair so access to your cars is easy for us. Prices are very competitive. Thanks
11 décembre 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you for your review Karen. We are happy to hear you it is easy for you to book a rental car through our website. Wishing you safe travels.
Confident Returning Customer
I always feel safe to book with you guys. Your communication and helpfulness are consistently outstanding, even in these unpredictable times. Thank you!
1 décembre 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you Ellen for your review. We are always happy to assist where ever we can. We wish you safe travels.
A lovely lady helped us amend our car…
A lovely lady helped us amend our car booking name at no cost and called back immediately to inform us. I was very grateful for her assistance and will be using this platform again
25 novembre 2021
Avis spontané
Réponse de Vroomvroomvroom
Hi Lauren
Thank you for leaving your feedback. We are glad our team were able to assist you and look forward to helping you with your future car rental needs.
Safe Travels!
Réponse de Vroomvroomvroom
Hi Carmen
Thank you for leaving your feedback. We are glad you were able to experience our great service and wish you safe travels.
Great service from Bernie at…
Great service from Bernie at Vroomvroomvroom needed to change my drop off location organised for me
great service thank you
11 mai 2021
Avis spontané
Réponse de Vroomvroomvroom
Hi Karen - thank you for leaving your feedback. We will pass this onto Bernie and we wish you safe travels.
Yeah same same
Like the other reviews, do not book through this site unless you enjoy being ripped off. I sent a booking request for a camper van (the office hours were limited so it was a request asking if it were possible to organize drop-off prior to opening). What these bullies did was charge both the deposit and remaining balance without my consent a few days later. Then they told me I had to pay a $3000 bond and the insurance on the vehicle would be $30-$45 per day which is well over the hire cost of the van.
Oh and I would be charged a $30 after-hours fee and there will be no shuttle to get to and from the airport with my surfboard.
I am now going to be eating tinned tuna for every meal. I lost everything during COVID and this was all I had left which I decided to use on a holiday. Big mistake.
Save yourself the stress and book elsewhere!
4 mai 2021
Avis spontané
Réponse de Vroomvroomvroom
Hi Rhiannon
Thank you for taking the time to leave your feedback. As you may be aware we work with Motorhome Republic to book campervans. We requested for a campervan specialist to reach out to you and try and resolve your concerns. We have been told this has now been addressed. Please do let us know if you require further assistance. Thank you.
Professional and courteous
I reached out to Vroomvroomvroom to modify my booking after the airline had chaged my flights. Response time was prompt and Rhanny was professional and courteous. I highly recommend using Vroomvroomvroom to book your next car hire.
27 avril 2021
Avis spontané
Great online assistance with Rhanny
The online chat assistant Rhanny was very helpful and very responsive in updating my car rental booking information.
16 avril 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you Trendt to laking the time to leave your feedback. We will be sure to share this with Rhanny. We wish you safe travels.
Went out of way A++
Cust care representative went out of his way to make sure everything about my booking was taken care of
23 mars 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you for leaving your feedback Daniel. We appreciate your kind words and will share this with the Customer Care Team. Wishing you safe travels.
Great customer service so far
Great customer service so far. Hopefully this will continue through the whole trip.
6 mars 2021
Avis spontané
Réponse de Vroomvroomvroom
Thank you for taking the time to leave a review Nic. Please let us know if you do require any further assistance. Wishing you safe travels.
Great customer service
Called and spoke to Rhanny who was brilliant and was able to help us in an emergency. Great service. Will definitely be using VroomVroomVroom again.
3 mars 2021
Avis spontané
Réponse de Vroomvroomvroom
Hi Michael
Thank you for leaving such a raving review for Rhanny. We will definitely celebrate this with him. We wish you safe travels.
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