VWFS Rent-a-Car - Bristol Avis 

A lovely business and incredible workforce, John especially was extremely helpful and professional.

Very quick and easy to reserve a car (a good selection and at very reasonable prices). Minimum time spent on admin during collection and drop off. Overall and excellent service from start to finish.

Easy booking online, did book at short notice but type of vehicle available, good website and booking.
Quick completion of documents to pick up car, unfortunate the hire car team were not available when taking collection but the service team were helpful.
Car in perfect order, clean, no dents, full petrol which is appreciated, warning light came on for windscreen wash refill (which seems to be the norm when taking VW cars, has been experienced before) but car was drivable and was only needed for one day.
Drop off was simple, again no hire staff around but service team took keys on drop off.

Absolutely amazing experience with the chap at argos vale vwfs
Super smooth transaction hiring and off hiring, I would definitely recommend and would use again
Thank you.

Customer service from John at Bristol branch. Flexibility when I was late in picking up.

The best thing is knowing that if I book a Golf I get a golf ‘not similar’ like most hire companies.

As always John in the bristol branch made the experience enjoyable, simple and straightforward. Fantastic friendly service, highly recommended.

So simple and straightforward to setup , with no pressure for added ‘extras’ and a very friendly team. Car was really clean and even smelled nice. Simple to return too. Thank you !👏👏👏

UPD: have to remove 2 stars as for 40minute late return we were charged the full extra day (I totally understand the penalty, but this is too much)

Original review below:

I am honestly impressed.
This was my first time renting with them, rented a VW Golf for a week and it has been an amazing experience start to finish.
Staff was very friendly and polite, everything was very fast, car was in amazing state, couldn’t be happier. Probably the best experience I’ve had renting a car ever. I wish I discovered them sooner.

11/5 exceeded my expectations.

Had a great and quick experience when getting it and delivering back, Mr John was really wonderful and pleasant.

Good price, easy booking, great vehicle which was a lovely drive, easy collection and drop off. Friendly efficient service all round. We will use again.

John is the most helpfull person I have meet , he goes the extra miles to make sure everything is right and goes out of the way to help . I always use VW Bristol for our rentals

Excellent customers service from start to finish, would highly recommend and will use again if ever needed. Lovely staff helpful and was completely hassle free! Good job guys

Excellent vehicle at a competitive rate, and superb service from John and his team, as always!

I’m using the service for to year mr John is helpful and kind deliverd amazing customer service experience.highly recommended

I was dealing with John and I have no words to say how helpfully it was! So professional and inspiring me such a confidence! His friendly and caring approach made the process so easy for me! I will definitely recommend your services to my family and all my friends! Keep up the good work, John!
Thank you from the bottom of my heart!🥰

Wasn’t a planned rental but from start to finish very helpful and speedy process which was appreciated

The ease of booking and collection of the car

John always helpful and flexible where possible. Great cars. Sensible prices.

Car sourced at short notice when website indicated that suitable vehicle not available.
Quality new vehicle and exemplary service as always.
This is the second long term hire I have arranged via Bristol VW