We rejected a vehicle that we had pre-booked with another supplier. This left us without a vehicle in Crewe. We were then directed to VWFS rent-a Car in Stoke. They were most helpful and within an hou... Voir plus
L'entreprise a répondu
Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD Stoke-on-Trent, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We rejected a vehicle that we had pre-booked with another supplier. This left us without a vehicle in Crewe. We were then directed to VWFS rent-a Car in Stoke. They were most helpful and within an hou... Voir plus
L'entreprise a répondu
Rent a car from vwfs each year for 4-5 weeks. Always super efficient and friendly. Highly recommended.
L'entreprise a répondu
We have never rented a car but we needed a bigger for Christmas. I can happily say I won’t go anywhere else in the Future, we booked online, the prices were great and when we got there Emma was so hel... Voir plus
L'entreprise a répondu
The booking was easy to do on line. Low deposit on initial reservation booked in advance. All paper work and license check was quick and everything emailed. Value for money rental. Car features well... Voir plus
L'entreprise a répondu
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD, Stoke-on-Trent, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly service throughout and always at hand for any queries or queries questions

Réponse de VWFS Rent-a-Car - Stoke
Emma made the whole experience easy and effortless. I had to keep extending my hire period and a quick phone call to Emma and everything was sorted, no fuss or bother. I cannot recommend Emma and VWFS Rent a car Stoke enough, if I ever need to hire a car again I will definitely be coming back and recommending to everyone I know.

Réponse de VWFS Rent-a-Car - Stoke
The manager from the rental was amazing, she helped me with the extension and with the process. She understood my situation. Bravo rental team 👏

Réponse de VWFS Rent-a-Car - Stoke
I have been hiring cars from VW Stoke for a long time and i never had any issue at all. Great quick service, cars always spot on, reasonable price and reliable. Emma is brilliant and go extra mile to offer excellent service as always . Highly recommended.

Réponse de VWFS Rent-a-Car - Stoke
Excellent service yet again - friendly, flexible and efficient. Great value for money too. Would highly recommend. Thank you!

Réponse de VWFS Rent-a-Car - Stoke
This has been my second rental with VW and again it has been great. Emma is always very friendly and accommodating. Will definitely be hiring from them again. My only feedback is the holding deposit is quite high, it would be better if it was lowered.

Réponse de VWFS Rent-a-Car - Stoke
Excellent service! Hassle free, great price, delivered and collected to/from home, which is brilliant, lovely 23 plate Polo, great drive, highly recommend and would 100% deffo use this company again, Gemma was professional, friendly, nothing was too much trouble, thank you vm : ) excellent!

Réponse de VWFS Rent-a-Car - Stoke
Always clean cars. This time I had opted for auto golf, although not a fan of auto, but its all they had left, except a SUV Taigo? I didn't fancy paying out for extra car when just me using it. As it turned out the Golf auto had issues, someone been smoking in it, so I had a 10% discount and the Taigo SUV. Which to be honest, is a cracking vehicle

Réponse de VWFS Rent-a-Car - Stoke
Outstanding and exceptional service from Johnsons VW Stoke on Trent and Emma was excellent with checking all was well and the attention to detail was exemplary. I am a regular customer at VWFS Stoke on Trent.

Réponse de VWFS Rent-a-Car - Stoke
Friendly & Fantastic service ,great cars.

Réponse de VWFS Rent-a-Car - Stoke
Rented a car for 13 days. Best value car in the area after comparisons to other car rentals. Great customer service, Emma was very helpful. The car was everything we needed it to be. I look forward to renting either them again.

Réponse de VWFS Rent-a-Car - Stoke
Great value for money, cars are well maintained. Emma is very friendly and a credit to the company.

Réponse de VWFS Rent-a-Car - Stoke
Fantastic experience yet again from Stoke VWFS rental. Exceptional Customer service from Emma. Without a doubt the best overall car rental experience. Very highly recommended, and won't use anyone else.

Réponse de VWFS Rent-a-Car - Stoke
Very professional service. Cars are maintained well. Thank you Emma W for being kind, courteous and always professional.
Will definitely rent again from VWFS best rental services around.

Réponse de VWFS Rent-a-Car - Stoke
Second time renting from Volkswagen and it was once again fantastic, no hassle what so ever and the cars are always great

Réponse de VWFS Rent-a-Car - Stoke
Fantastic service.Lovely clean car..with adequate fuel in the tank do I didn't have to worry about calling into a station for a few days.Friendly staff.Would highly recommend.

Réponse de VWFS Rent-a-Car - Stoke
Had a great and hassle-free experience renting a car from Volkswagen. My car was almost brand new! Emma was very friendly and helpful. Definitely recommend.

Réponse de VWFS Rent-a-Car - Stoke
Truly outstanding.
As a returning customer of Johnson’s VW once again they surpassed my expectations. These guys truly want to give only the absolute very best customer service by being customer focused.
It went far beyond the excellent vehicle provided which I cannot fault. Such lovely people led by Emma.
Again, truly outstanding. As a returning customer I shall be back

Réponse de VWFS Rent-a-Car - Stoke
Emma was fantastic!
Smooth process, fast, friendly, simple, done in less than 20 minutes!
On return equally superb colleague collected keys, checked everything and done again in no time.
Professional but personal. Thanks guys.
Simon

Réponse de VWFS Rent-a-Car - Stoke
Easy collection and return, staff very friendly

Réponse de VWFS Rent-a-Car - Stoke
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.