Great company. Always helpful and I use them every time I come home by train. I hire a car for the weekend and Dominic will pick me up from the train station in the car and then I drop him back at the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNewcastle Road, SR5 1QE Sunderland, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant service from Pulman Group. I hired a car for 3 days and, as always, couldn’t fault the experience. The car was spotless, comfortable and in excellent condition, and the whole process was qui... Voir plus
L'entreprise a répondu
This is second time I have hired car from VWFS Rent A Car, Sunderland, As with first hire, Staff, service was excellent, had same T-Roc I had hired earlier for a 4 week period, car was spotlessly clea... Voir plus
L'entreprise a répondu
Booked a rental to go away for a few days as my car not big enough. Easy booked online. Pick up was quick & straightforward,simple ID checks & Card Details verified then vehicle walk round to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de location de voitures
- aussi dans
- Agence de location de fourgonnettes
- Service de leasing automobile
Écrit par l'entreprise
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Coordonnées de contact
Newcastle Road, SR5 1QE, Sunderland, England, Royaume-Uni
4,9
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
Great experience, whole process was simple from start to finish, well priced and the car was great
3 octobre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Couldn't ask for a better service!
Easy and hassle free right from the start! We normally hire from Enterprise but a friend recommended we try VW car rental Sunderland, so glad we did! The rental was so easy to arrange, there was no hassle on collection or return (the staff were great). The car was virtually new, top spec and immaculately clean! And guess what, they were way cheaper than Enterprise! Well done VW rental, see you again soon!
12 septembre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Great Service
Staff always friendly and helpful, car was near new no issues, would rent again.
16 septembre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Couldn’t ask for better service
Couldn’t ask for better service. Beautiful car and very friendly staff. Highly recommended and will definitely use again.
15 septembre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
First time in using this company
First time in using this company, we normally used Enterprise but due to their poor customer service tried Pulman.
Amazing customer service from first time of contacting. Quick and easy pick up, good choice of cars.
9 septembre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
always first class service
always first class service from the team at Pulman. I wouldn’t go anywhere else. I hire cars regularly and no other company comes close to Pulman.
11 septembre 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Absolutely brilliant
Absolutely brilliant, car was great pick up and drop off was easy and straight forward as well. Defo use again. Car was great, unlimited milage just what we needed and not at a crazy price either, brilliant.
29 août 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Highly recommended
Highly recommended! Fantastic service, price and vehicle. Couldn’t ask for more……..Will definitely use again!
26 août 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Actually rental was very good however…
Actually rental was very good however very disappointed about one thing I rented for 8 days and was talked I can park my car on the grounds for the duration of my rental . When I got there I was told no such thing the agent even had the audacity to say no one told me that . Overall was good but disappointing regarding this hence 3 stars
15 août 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Hi there,
We appreciate you taking the time to provide us with this feedback. We apologise for the unpleasant experience you had with one of our car rentals. Rest assured, we take concerns like these seriously, and we are currently investigating with the rental location.
Regards,
VWFS Rent-a-Car.
Quick and easy car hire. Trustworthy.
Quick and easy car hire, friendly staff, car was good. You get precisely the car you order online, I trust them and would use them again.
4 août 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Where do I start
Where do I start, simple, easy, both Steve and Shakeel were great to deal with and very very helpful, a credit to the company. The Cupra was beautiful to drive great on fuel and all the bells and whistles as I like it and the price!!! £97 for 3 days! Unbelievable (but don’t stick the price up haha)…
Overall a great experience and a worthwhile 5star rating.
I will be back
Mark D
1 août 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Great service all round
Great service all round.
Hired car to travel abroad, everything was in place for our trip. No hidden costs. Good communications. Nice car. No complaints
28 juillet 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
First time using this company
First time using this company, very good selection of vehicles and very good value. Dominic was very patient with me even though I was little late to collect but he was very professional, would definitely use again.
16 juillet 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Réponse de VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Could not recomned this rentsl company…
Could not recomned this rentsl company enough from start to finish it was smooth dominic was great explaing how to operate the car i booked and the best thing was the car i booked was the car i got.
27 juin 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Would use again!
Booking online was easy.
Communication was very good
Upgraded to another car was a pleasant surprise.
Collection & drop-off vehicle was a breeze.
Would certainly use again!
23 juin 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Needed a car to go drop the mrs and the…
Needed a car to go drop the mrs and the sister-in-law off at Heathrow airport. A family member informed me about pulman rent a car volkswagen Sunderland. Absolutely spot on got the booking done cheap efficient smooth car was even smoother. Managed to hire the Skoda Octavia 24 plate loadsa room and boot space comfy journey already booked for the second trip. They're all sound as a pound was dealing with Dominic the rental manager, won't be going anywhere else for a car hire amazing experience.
18 juin 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Dominic was great
Dominic was great, although we had a slight issue on renting a particular car, he was very apologetic and helped as much as possible to sort it. Warm welcome and easy to rent procedures make it fast, simple and painless to sort out the renting of a car.
13 juin 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
cupra rental
i dealt with Dominic and he was excellent very pleasant and helpful the service was second to none and i will definitely recommend and use again in the future
29 mai 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Cupra Terramar
Excellent customer service, clean vehicle and will definitely be using again. Very easy to deal with and had exactly what I was looking for.
23 mai 2025
Avis spontané
Réponse de VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.