Wards Solicitors Avis 417

From start to finish, Wards (Portishead) have been fantastic- friendly and personal yet extremely professional. We have just moved, plus made new wills, and would highly recommend them. We will definitely continue using them as the needs arises in the future.

Sylvie Feltham at Wards was exemplary in her professional and honest advice whilst guiding me through my divorce. Assisted by Fiona Sharp who was also attentive and professional. Definitely would recommend the team at Wards and Sylvie for any future needs.

Professional, courteous, honest, polite, sensitive and easy to talk to at a difficult time.

Geoff Goulding dealt with our house sale with professionalism and efficiency.
Nothing was ever too much trouble and communication was excellent. Would never use anyone else.

Raised point not considered in previous wills.
Answered all questions posed clearly and in simple terms.

Sound advice from Laura Jakeways from beginning to end.
I updated my Will and LPA’ s earlier this year and was very pleased with the process through Wards.
Matters I wasn’t quite sure of were clearly explained.
I was very impressed as it was the first time I had used them.
I can’t recommend them highly enough.

Good communication, kept updated, responding to any enquiries. Wouldn’t hesitate to use wards if needed . Thank you.

Excellent, professional, helpful and friendly service. Thank you

Sara Marsh guided me through the process of getting my Lasting Powers of Attorney in place. I was able to express my wishes and she drafted things in a way which won't cause problems for my Attorney.
My Will hadn't been simple, but Sara also navigated all of that so that my wishes are clear.
I have used Sara's services before, and have found her to be be understanding, knowlegeable, trustworthy and reliable.

Efficient service from a friendly, hard working solicitor who went the extraile.

Currently using wards for multiple legal matters, was used by late family members. Definitely recommend.

Claire was very amendable, professional and very helpfull.
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We were grateful for the smooth signing of contracts given the fact that we were overseas. We will recommend you to friends and family.

- organised funeral and forgot to inform interested parties of the date… no-one attended!
- broke into house of deceased rather than provide paperwork proving they had access
- harassed a neighbour after being asked to leave her alone

Edit! UPDATE: For quick responses communicate via Trustpilot.

having been earlier rebuffed by my local office i was contacted by another nearby wards branch they were polite apologetic and the conveyance was fast efficient and they provided an excellent service . i feel guilty for writing my previous negetive review and would recommend them

Wards Solicitors at Bradley Stoke have acted for us recently on a number of matters and we have been delighted with their professionalism and approach. First and foremost their communication has been outstanding and we would like to thank all those involved for a five star service.

I had the amazing Rebecca Max advise and support me through a very tricky separation. Her expertise was delivered with kindness, reassurance and left me truly confident that I was in safe hands with her on my case. With the ability to pass all my questions and worries to her, with the knowledge that she was very much on side and empathetic to my situation - I was able to focus on myself more in a very emotionally challenging time of my life. She also took on the brunt of a challenging opponent, relieving me of the need to battle directly with him!
Rebecca spoke in terms that I could easily understand, she was so approachable and relatable and I am so grateful for her help! She will be my Go-to for all future correspondence. Thank you Rebecca

They were "fine" for the most part - no better or worse than other conveyancing solicitors I've used. i.e. it's not entirely clear what they really do for the large amount money you pay, and you end up chasing things up yourself when nothing has happened for a while. Par for the course.
However, a disappointing lack of communication on the day of exchange caused an unnecessary hold up and "late key" charge from my removals company, for which Wards refused to take any responsibility. OK, it was only £80, but an apology for the time wasted and additional stress caused would have been nice.