We previously had Warmup underfloor heating for 15 years, which never faltered. Which is why we have installed the same again in our newly renovated house. If it ain’t broke don’t fix it.
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Lisez les avis des autres
I had an issue understand how to set up my under floor heating and therefore spoke to Anton in technical support. I explained he needed to go slowly as I am ‘technically challenged’ ! He was so patie... Voir plus
L'entreprise a répondu
Lesley at customer services on the bank Holiday Saturday evening was absolutely amazing with us, as we couldn't find a device number for our under floor heating system we bought from warm up!, not be... Voir plus
L'entreprise a répondu
Anton has been so helpful communicating by email and then calling me to help me with the settings for my heated floor. He talked me through the whole thing from changing the days, times and temper... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.
Why Warmup?
Écrit par l'entreprise
- Save your pounds and the planet!
- Underfloor heating is a cleaner, more efficient way to heat a home. Our collection of water and electric floor heaters require less energy to reach an ideal temperature compared to traditional heating systems, saving you money on your heating bills.
- Warranties and 24/7/365
- Many of our heating systems feature a Limited Lifetime Warranty and our SafetyNet Installation Guarantee™ also protects you against any accidental damage to a system during installation. We operate a technical helpline which is open 24 hours per day / 7 days per week / 365 days per year and provide extensive online support materials to help guide our customers through every stage of their project.
- Leading the industry
- Our systems and accessories provide energy-efficient warmth for both new-build and renovation projects, offering true ease of use and a hassle-free installation. We are the only floor heating company whose products are European compliant and CE marked. Our systems feature accreditations from BEAB, cUL, CSA, FIMKO, SEMKO and UL. In addition, we are members of BEAMA and TTA.
Coordonnées de contact
Abbey Road, Tudor Estate 704, NW10 7UW, London, Royaume-Uni
- 0345 345 2288
- uk@warmup.com
- www.warmup.co.uk
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4,7
Excellent
723 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The engineer was very informative about the process and answered all my questions very well, great explanation of what he did and next steps for the tiler and left everything neat and tidy.
Easy process to book an engineer, good communication.
Engineer arrived on the day when booked and did an excellent job.
Thanks.
17 avril 2026
Excellent customer services
15 avril 2026
Avis spontané
We previously had Warmup underfloor…
We previously had Warmup underfloor heating for 15 years, which never faltered. Which is why we have installed the same again in our newly renovated house.
If it ain’t broke don’t fix it.
30 mars 2026
The fast and complete answer
The answer was exact, helpful and fast. I couldnt except more. Thank you.
30 mars 2026
Avis spontané
Great support
Recently, I have been investigating the construction of underfloor heating with Warmup support team and have been extremely impressed with the service. I have sent many emails with lots of questions and all have been answered with patience and professionalism. Now I have a list of step by step links on how to instal the underfloor heating. Thank you the Warmup support team especially Harley.
19 mars 2026
Avis spontané
Warmup UK Technical Suppor
Contacted technical support for assistance. Prompt response and clear technical advice from Harley
25 mars 2026
Avis spontané
The rep mark oliver did an outstanding…
The rep mark oliver did an outstanding job speaking to customer measuring the area and delivered a great experince of youre product
17 mars 2026
Exceptional customer service
Had exceptional customer service from Warmup yesterday in which I'd received confirmation of order being despatched, I called Warmup to ask if my order could be amended & the person I got on the phone went above & beyond to help, changed my order on the phone, spoke to the despatch dept and had them change the pallet so my order could leave on time and it's being delivered today.
17 mars 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Positive Experience
Harley from Warmup did a great job to resolve my issue. Thanks for all the help - a positive experience dealing with the support team.
16 mars 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that our support team resolved your issue effectively. We appreciate you sharing your positive experience and thank you for your feedback.
Kind Regards
Warmup
Réponse : Warmup UK
We are very happy to hear that you received your delivery quickly and that you are pleased with our service!
Kind Regards
Warmup
Anton was brilliant
Anton was brilliant , he called me back and provided great technical support .
dan at Eddies Bath - warm up stockist
12 mars 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that the technical support was helpful and that the call was returned promptly. We appreciate you taking the time to share your positive experience.
Kind Regards
Warmup
Great customer service!
Had some issues setting up the Warm Up device but Anton was a great help. Very patient and explained everything perfectly.
12 mars 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that the setup issues were resolved with assistance. We appreciate your positive feedback and are glad everything was explained well!
Kind Regards
Warmup
Réponse : Warmup UK
We're happy to hear that our customer service and ease of use met your expectations. Thank you for your feedback!
Kind Regards
Warmup
5 ***** service from Anton
Anton has been so helpful communicating by email and then calling me to help me with the settings for my heated floor.
He talked me through the whole thing from changing the days, times and temperature settings to uploading a photo on the screen.
Anton went above and beyond, so friendly, patient and helpful.
Thank you Anton, I’m really grateful
3 mars 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that the assistance with your heated floor settings was so helpful! We appreciate you taking the time to share your positive experience. It's great to know the support was friendly, patient, and went above and beyond your expectations.
Kind Regards
Warmup
Very helpful
Very helpful, Anton answered all my questions and resolved my issue
2 mars 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that all your questions were answered and your issue was resolved. Thank you for your positive feedback!
Kind Regards
Warmup
Exceptional Customer Service
Anton was brilliant and talked me through everything patiently and step by step. Couldn’t ask for a better customer service experience.
26 février 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member provided patient and thorough assistance. Thank you for your feedback.
Kind Regards
Warmup
I contacted Warmup as I was having a…
I contacted Warmup as I was having a problem with one of our underfloor heating controls. Harley was great, gave me lots of advice of things to try before going to the expense of buying a new unit. Unfortunately they didn't work but I was also supplied with a list of stockists and how much I could expect to pay.
All very helpful. I was also really impressed by the speed of the reply to my request for help. Well done Harley.
25 février 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that the advice and information provided were helpful. We appreciate your positive feedback regarding the quick response. Thank you for taking the time to share your experience.
Kind Regards
Warmup
I had an issue understand how to set up…
I had an issue understand how to set up my under floor heating and therefore spoke to Anton in technical support. I explained he needed to go slowly as I am ‘technically challenged’ ! He was so patient, explained everything step by step, and even phoned me back to make sure all was working and set up correctly. Great job Anton thank you
23 février 2026
Avis spontané
Réponse : Warmup UK
We're happy to hear that our technical support was helpful in setting up your underfloor heating. We appreciate your positive feedback regarding the patience and step-by-step assistance you received. Thank you for taking the time to share your experience!
Kind Regards
Warmup
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