Waterways Holidays Avis 

490
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just booked a week on one of their luxury cruisers. Their website is easy to use, concise and transparent so you know exactly what you’re getting. Good menu to help you choose your location and da... Voir plus

Noté 5 sur 5 étoiles

It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site. Very polite, and exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We rang from Australia to book a 7 day narrowboat hire with Waterways Holidays.Trudi took our call and was excellent. She explained everything about the booking process and answered all our questio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived for briefing at 1pm then on to boat for instructions and guidance through first 3 locks then off we went on a fabulous weekend, and no rain😁. Well equipped barge nothing missing and better th... Voir plus

À propos de l'entreprise

  1. Agence d'excursions en bateau
  2. Service d'hébergement de vacances
  3. Appartement de location de vacances
  4. Logement meublé
  5. Agence de location de maisons de vacances
  6. Location de vacances

Écrit par l'entreprise

Waterways Holidays specialise in offering self-drive boating holidays on the UK canals, rivers and Norfolk Broads. Offering over 1,800 boats from a choice of 80 different start locations in England, Scotland and Wales, we can find a holiday afloat to suit everyone. The types of boats offered include narrowboats, cruisers and yachts (both modern and traditional) and no previous boating experience is required as full instruction is provided at the start of your holiday. We also offer boating holidays on the waterways of France, Germany and Portugal for those looking to venture a little further afield.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

490 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(490)

47 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Minor website irritations

The website made looking at boat plans cumbersome, comparing boats, no indication of "same basic boat but there are 3 of them". Couldn't search by boat name...it was laborious.

23 juin 2023
Avis spontané
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Réponse de Waterways Holidays

Many thanks for your feedback Craig. It is always really helpful to understand how we may improve our search facility by adding to the existing filters and sort functions at the top of each search results page.

There is an option to search for a specific boat by name using the small search box at the lower part of the main web pages but this is not perhaps as visible as it could be. Thank you once again for your feedback and we wish you a very enjoyable holiday. Nigel

Noté 5 sur 5 étoiles

Friendly

Friendly
Helpful
Knowledgeable

13 juin 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you Sharon. Your 5 star review is very much appreciated

Noté 5 sur 5 étoiles

Good Service

Rang back within 12 hours. Friendly staff with expert knowledge very helpful. Very good service.

5 juin 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you so much Adrian

Noté 5 sur 5 étoiles

Great few days break on the canal

Great few days break on the canal. We booked very last minute and the process was handled really well. The booking staff (Trudi) was knowledgeable and gave some good advice on our chosen route.
Boat was all ready for our arrival. Was given a handover of the boat and were accompanied through the first set of locks to make sure we knew what we were doing.
Handover on return was smooth. Really happy with our short break and enjoyed a relaxing few days.

3 juin 2023
Avis spontané
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Réponse de Waterways Holidays

Great to hear that you really enjoyed your short break with us. We hope to help you choose your next boating holiday before too long 😊

Noté 5 sur 5 étoiles

Online chat assistance invaluable

When it became a bit daunting finding what boat to choose from the website, the online chat popped up and Trudi was very helpful. From then on booking was a breeze.

27 mai 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you Pam. Your kind comments have been passed on to Trudi

Noté 5 sur 5 étoiles

Very easy.

it was quick and easy.

11 mai 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you for your 5 star review. It is very much appreciated!

Noté 5 sur 5 étoiles

Brilliant to actually speak to a person…

Brilliant to actually speak to a person when making my booking. The waterways representative was extremely helpful. This is the second time I have used Waterways and will continue to do so in the future.

10 mai 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you Mark. Hope we can help you again in the future. In the meantime, have a great time!

Noté 5 sur 5 étoiles

Clear, helpful information

Clear description confirmed when I spoke to representative. Lots of choice available from different starting points.

8 mai 2023
Avis spontané
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Réponse de Waterways Holidays

Dear Mr & Mrs Debernig, thank you for your review - have a great holiday!

Noté 5 sur 5 étoiles

Very informative and helpful

Very informative and helpful. Went through all the details. Friendly service.

27 avril 2023
Avis spontané
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Réponse de Waterways Holidays

Thanks for your 5 star review Leah. It is really appreciated!

Noté 5 sur 5 étoiles

brilliant customer experience

Easy to book on the website
Company got back to me when they said they would
Great value and very helpful staff
Super help videos and route advice

23 avril 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you for your review and 5 stars 😊

Noté 5 sur 5 étoiles

This was a good company to book our…

This was a good company to book our canal boat holiday. Large range of boats on offer from different boat yards. Booking process was easy, you book, get a confirmation email and then a phone call to talk through the booking details and to take payment.
Price was competitive and website easy to navigate.

9 avril 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you Pat. We really appreciate your positive review.

Noté 5 sur 5 étoiles

Floating Holidays Middlewich

Friendly people- couldn't be more helpful. Boat was amazing, new in good order. Comfortable beds, nice and warm. Pick up and hand over very easy and quick.

3 avril 2023
Avis spontané
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Réponse de Waterways Holidays

Really pleased you has such a good holiday. We look forward to helping you plan your next adventure afloat

Noté 5 sur 5 étoiles

Really helpful

Really helpful, informative and friendly response. Thank you!

25 mars 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you Caroline

Noté 5 sur 5 étoiles

Easy process and very prompt…

Easy process and very prompt communications.

Looking forward to the holiday

25 mars 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you so much for your kind review

Noté 5 sur 5 étoiles

Booking was simple going to the site…

Booking was simple going to the site then I was contacted by email and phone they answered my questions quickly, and the booking was made with ease.

16 mars 2023
Avis spontané
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Réponse de Waterways Holidays

Thank you. Your review and lovely feedback is really appreciated.

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