Have used Webjet multiple times for multi stop international fares and have always had a smooth trip at a great price. Some of the best business class fares around. I realise the refund policy is ve... Voir plus
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Have used Webjet multiple times for multi stop international fares and have always had a smooth trip at a great price. Some of the best business class fares around. I realise the refund policy is ve... Voir plus
L'entreprise a répondu
After wasting hours trying to book return tickets from Melbourne to Brisbane on the Rex website, which just bumped me off every time I got to the last step, I booked my tickets through webjet. it was... Voir plus
L'entreprise a répondu
I've rung the costumer support line to ask, to ask what I would consider a basic question, what's the difference between saver and flex when purchasing a ticket. After nearly 20min, I needed to ge... Voir plus
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Mess Up by Webjet. I escalated to Layton Shannos, Michael Zhang, Carissa Rangoni. Doesn't seem to get response. I booked ticket with webjet for me, my wife and 6months old son March... Voir plus
As Australia's leading online travel agency, Webjet leads the way in online travel tools and technology. Webjet enables customers to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.
Australie
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It’s so easy to book flights with Webjet online.
I have the comfort knowing my flights are booked on a reputable company.

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Highly recommended heaps of choices for cheap flight

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Easy to navigate for flights & to make selection of flights easy for anyone.

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BIG FAN OF WEBJET LOVE IT, EVERYTIME I DO BOOKING IT IS SO SIMPLE AND EASY. GREAT OPTIONS FOR FLIGHTS AND HOTELS.

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First time booking flights. Had no idea what I was doing but the booking system just took all the stress away. Simple and clear every step of the way.

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Another disaster customer service experience from Webjet.
Still dealing with my postponed covid flights.
We have an itinerary rebooked with 6 flights for June 2024.
Qantas changed flight 5 timeframe which made flight 6 not doable. Instead of fixing this, webjet just left it it as is. We wont even make the boarding cutoff.
After 1 hour 40 minutes on a chat, the person tells me they have to change the entire itinerary and instead of going to Darwin at the start of our trip, we would have to fly to Perth. What a joke.
All for a simple change of a Sydney to Melbourne flight from 630pm to 730pm. She said the system would not allow her to do just one change without altering the whole itinerary.
Isn't that what webjet are offering as a model.
They are the biggest joke of a company i have ever seen.
Why cant you give 0 stars.

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Everything was easy and confirmation was quick.

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Fast-loading website, great!. Quick to book when you're in a hurray. details of fare details nice and quick pop-ups.

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what an easy website to book my flight and insurance. loved it. And so much more cheaper than others.

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Really easy to navigate booking in Indonesia.

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This was made so easy booking travel for the team. I love being able to book and check everything while im doing it,.

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Booking through Webjet is seamless and super quick. The website lists out different price range in a matter of few seconds and it's easy for customer to pick their choice of service providers be it flights or hotels or cabs etc. Highly recommend Webjet for any sort of trip planning.

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I find Webjet extremely easy to use, the options that populate and filters make things especially simple

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Have requested a refund for flights that were changed last second due to being "overbooked" 18 weeks ago. We were told it would take 8-12 weeks originally. Now today after contacting them many times they have told me it will take a further 12 weeks. I requested my previous online chat logs with the agents because last week I was told it would take 24 - 72 hours but of course, I was told their new system only allows them to view old chats not copy the text or even be able to screenshot them to send to me. My experience trying to call them was also horrible. After going through the confusing voice message menus once I finally got a hold of an agent to speak to and gave my refund reference number the phone line suddenly got bad and I could not hear anything over the phone. Seems like very poor practices from Webjet.

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Booking our flights through Webjet was easy to find flights and book and make payment
Thank you

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WebJet has been my leading service for booking dozens of flights over the past few years, and I have always been happy with the pricing and service. Even when an airline let me down with cancellations and dramas, Webjet staff did everything they could to assist!

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