I hired this company to design and host…
I hired this company to design and host my website and was told the services (domain, hosting, email, and website setup) were fully paid and complete. The site initially worked, but later went completely down.
When I reached out for support, I was told the issue was due to “ongoing maintenance needs” such as plugin and WordPress updates, and that I would need to pay for a maintenance plan to restore functionality. This requirement was never clearly disclosed at the time of purchase or handover.
What is most concerning is that a fully functional website was delivered, but continued access is now being tied to additional recurring fees that were not part of the original agreement. This resulted in unexpected downtime for my business and a lack of transparency around long-term costs.
I would caution others to clarify ongoing maintenance requirements and costs in writing before proceeding.








