Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Progesterone cream has eliminated my hot flushes. Very happy. It takes a long time to arrive however. Best to re-order 2 weeks before you run out.

Noté 1 sur 5 étoiles

UPDATE, who would believe it… it arrived this afternoon. I will update again in the cream in due course. After being recommended wellsprings (I ordered Wellsprings 20-1 Cream) by a pharmacis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wellsprings Serenity cream was a godsend during my menopause! It completely stopped my hot flushes, which had been overwhelming, and helped reduce my insomnia enormously. I kept thinking I didn’t need... Voir plus

Noté 5 sur 5 étoiles

I've been using the progesterone cream for about 3 months now and have seen a huge difference. I have so much more energy, headaches and nausea are gone which was the biggest issue. Skin and muscle... Voir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

Wellsprings has helped thousands of women naturally manage their hormones for over 25 years. Our range of products includes bioidentical hormone creams Serenity, Twenty to One and Lifelong Hormone Care and unique herbal supplements for menopause, sleep and weight control.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(134)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional

The company are fantastic in every way. Prompt delivery and exceptional communication, emailing straight back with in-depth information. Very helpful

4 août 2025
Noté 1 sur 5 étoiles

Very wet cream wont absorb

The cream is so wet and will not absorb into the skin its like a bottle of glycerine. Bought 4 of these pumps. Bought this for years now as its so watery and sits on the skin dont know if its doing anthing costing hundreds of pounds. Last night in desperation used vaginally. When I put on the skin it slides everwhere and just stays like that. I put some tatoo film over however it just sticks to the tatoo film. If I could find another supplier I would but there seems to be no other.

2 octobre 2025
Avis spontané
Logo de Wellsprings Health

Réponse de Wellsprings Health

Sorry the consistency of your cream wasn't up to our usual high standards. Please contact orders@wellsprings-health.com with the details if you haven't already.

Noté 5 sur 5 étoiles

I feel like 30 years old again!!

After a rocky start changing over from Oestrogel cream, I stopped using it altogether and started using Twenty to One Serenity Plus. Just twice a day as recommended. Maybe it was the hot weather we were having but the sweats were terrible and I reread the email and started using twice the amount for a month. I stopped for a week and was irritable, snapped at my husband and then apologised a few days later. I have no libido, not interested in porn anymore, can't sleep for more than 4 hours, and no I don't look at my tablet or phone in bed! I have been using the cream 2 months and feel horny even though I am 75 years old. My husband can't believe the change in me.

5 juin 2025
Noté 1 sur 5 étoiles

It took several weeks from time of…

It took several weeks from time of order for the item to be despatched. When it was finally despatched it was sent third class. I received this request to review before I have received the product.

3 juin 2025
Noté 5 sur 5 étoiles

20:1 cream works well for me. Great customer service and delivery time to Sydney Australia

For the past 3month my post menopausal symptoms of strong hotflushes, night sweats etc got worse and worse and i was desperate to find support for this transitional period in my life. While researching online different options i came across Wellsprings Health Products. After reading reviews about Australian customers experiences purchasing the products i was initially hesitant but convinced of the quality of the product. When i contacted customer service after 6 days after purchase to inquire about tracking, they got back to me within 24hrs. The product arrived within 8 business days of ordering. Have been using the 20:1 cream for over 3weeks. No more hot flushes, severe night sweats and waking at 3am in the morning. Also feeling more myself then the past few years since menopause. Thank you to Wellsprings Health for great product and great customer service.

4 août 2025
Avis spontané
Noté 2 sur 5 étoiles

I’ve been using the Serenity Cream for…

I’ve been using the Serenity Cream for a long while now and have had really good results in terms of endometriosis symptoms. However, when I’ve had the odd issue with the service I’ve been really put off by the way they handle customer complaints.

The first issue I raised was due to an order taking much longer to arrive than usual (I understand it does take a while and account for this when ordering). The response offered no apologies for the delay, but did write to explain that, although I placed the order 15 days prior, they received the order 14 days prior and they only count working days in their 5-10 day delivery estimate and therefore technically were only on day 10. They made no mention of the fact that despite their math they were still late. This put me off but the cream has been so helpful that I continued to order it.

The next issue was when an order arrived and the cream had a significant difference in texture (was very watery). I used the cream as usual throughout the month (I keep two bottles- one upstairs and one downstairs so I don’t forget to use it) and toward the end of my cycle I noticed more endometriosis pain. Then when my period came I ended up bleeding nonstop for 16 days. I wrote to wellsprings to ask if the formula had changed at all and they responded to say there were no changes to the formula but the heat can make it less effective due to ‘an increase in your own stress and anxiety levels’. I found this odd so did some research and found that progesterone creams can degrade in high temperatures (explaining the runny texture) so I wrote again to say I’d like to order another bottle but I’m concerned the shipping process will damage the next bottle too and they replied ‘The cream is not affected by the shipping process, but it is when it reaches the consumer that it can be affected by the heat.’ Given how illogical that is, I asked if they’re ensuring temperature control during transport and they never responded.

Overall, I’m incredibly disappointed that despite being a longtime customer, my concerns about the quality of the product I received- which greatly impact my health- were ultimately dismissed. I’ve lost my faith in the company now knowing they had no curiosity to follow-up and ensure their product arrives intact.

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Tried most HRT from the doctors and…

Tried most HRT from the doctors and felt like I was going insane, so many side effects. I was told about 20-1, albeit a little sceptical I was at my wits end!
Been on this cream for 6 months, it's brilliant. I can honestly say I can't do with out it. Changed my life.

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend

Would highly recommend - the 20-1 Cream definitely saved my sanity and my Marriage! I've been used this Product for 3 years now! Helping me live the life I want to even if I did go into full Menopause in 2021! Couldn't live without the 20 -1 Cream

3 mars 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus