Wescot Credit Services Ltd Avis 

273
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first experience with Wescot, and I had the opportunity to speak with three different people. I was quite anxious before the conversations, but I was very impressed by all three of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always am a bit tense when calling Wescott. But my experience is that they are polite and helpful in assisting me with a difficult circumstance. Thanks to the customer service staff in doing a good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These guys at Wescot have been patiently waiting for me to pay back debts incurred from when my own bank stabbed me in the back and sold me down the river over 10 years ago. During that time they... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

When you ring this company, they like to waste time. They like to keep you on the phone as long as possible, talking nonsense instead of actually just doing what they need to do.

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de recouvrement des dettes

Écrit par l'entreprise

Wescot Credit Services is a leading Debt Collection Agency in the UK. Wescot work on behalf of a variety of financial institutions. Wescot understands that everyone’s situation is different and we will work with you as an individual to find the best solution for you. Wescot is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(273)

161 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wescot do NOT do things by the law

I had a cold call this morning from this lot and wanted all my security information before they talked to me-erm you rang my phone how do I know it’s a genuine call.

To Wescot

HSBC need to inform me if you are involved in anything business wise if HSBC feel they have with me but not a word and they had no right to give you my phone number without my permission.

But I will report the incident to to the Information Commissioner’s Office

Reply To Nichole -Wescot 14/10/26

I won’t be contacting you and trust you will in future when contacting anyone that you will do it lawfully but Thank You for accepting you were wrong in how you contacted me and trust you will pass this on to your clients HSBC in how to act correctly and within the laws of the UK.

12 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your feedback. We are sorry to hear about your experience and any worry caused.

Please could you contact our team directly at contactus@wescot.co.uk with your concerns and we will be able to look into this further for you.

-Nichole

Noté 2 sur 5 étoiles

I was reviewed on the last month 28th this transaction

I have a house on the Barnes on my Paypal and I was just save it in my online bank account West Number and the buyer like that but I didn’t know that Sky is closed so I need back my money because my card is not realise the transaction so I would like to refund back the £6 please but I top up what I send it or transfer it.

28 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your review.

We are sorry to hear about this and so we can look into this further, we kindly ask that you contact us at contactus@wescot.co.uk

- Emily

Noté 1 sur 5 étoiles

I will be sending them letter of claim…

I will be sending them letter of claim because PayPal messed up

6 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your feedback.

We are sorry to hear about this and if you'd like us to look into this further, please contact us at contactus@wescot.co.uk.

- Emily

Noté 5 sur 5 étoiles

Reassuring and Supportive Experience!

This was my first experience with Wescot, and I had the opportunity to speak with three different people. I was quite anxious before the conversations, but I was very impressed by all three of them.

They were extremely helpful, polite, and understanding, and I truly appreciate the way they handled my situation. After the conversations, I felt much more relieved, even though I know there is still a long way to go.

Thank you once again to all three of them for their kindness, patience, and support. It really made a difference.

4 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for sharing your experience with us.

We're really pleased to hear that our team has made a difference for you, been kind, and taken the time to understand your circumstances so they could provide helpful support.

- Emily

Noté 5 sur 5 étoiles

The adviser was friendly and I didn't…

The adviser was friendly and I didn't feel like they were being judgdy

1 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

We are grateful for your kind review.

We're really happy that the call handler was friendly and understanding.

- Emily

Noté 5 sur 5 étoiles

They are ready to listen and help me…

They are ready to listen and help me with everything I want

5 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really happy to hear that our team listened to you and provided helpful support.

- Emily

Noté 5 sur 5 étoiles

Very helpful and great customer…

Very helpful and great customer service. Very understanding of my circumstances and friendly service.

2 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for sharing your experience with us.

We're really happy to hear that our team took the time to understand your circumstances and provide friendly, helpful support.

- Emily

Noté 5 sur 5 étoiles

Easy and Friendly Support and…

Easy and Friendly Support and Communication.

5 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're happy that you found our team friendly and easy to communicate with.

- Emily

Noté 5 sur 5 étoiles

Very friendly give the circumstances…

Very friendly give the circumstances and very helpful

30 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your kind review.

We're happy that our team was able to provide friendly and helpful support.

- Emily

Noté 5 sur 5 étoiles

The Wescot representative was patent…

The Wescot representative was patent and professional.
He listened to everything I had to say.

1 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

We are grateful for your kind review.

We're really happy to hear that the call handler was professional, patient, and took the time to listen to you.

- Emily

Noté 5 sur 5 étoiles

They were helpful and respectful.

They were helpful and respectful.
And made the process so much easier

2 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for sharing your experience.

We're really pleased to hear that our team was respectful and helped make the process easier for you.

- Emily

Noté 5 sur 5 étoiles

All good

All good, easy and helpful. Answered the phone quickly.

1 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your kind review.

We're happy that you found our team helpful and easy to communicate with.

- Emily

Noté 5 sur 5 étoiles

Customer service

The service i got was great.
Very understanding.
Thank you

22 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really happy that you had great service when dealing with.

- Nichole

Noté 3 sur 5 étoiles

Pleasant to talk to

Pleasant to talk to, but next to impossible to get any documentation from them

1 octobre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really pleased that your conversations with us have been good.

I'm sorry to hear that you have not gotten the documentation you requested. You can email us at contactus@wescot.co.uk if there is anything further we can help you with.

-Nichole

Noté 5 sur 5 étoiles

I was spoken to in a very kind and…

I was spoken to in a very kind and respectful manner, and was reassured. Lovely customer service.

28 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really pleased that you experienced good customer service and felt reassured on your call with us.

-Nichole

Noté 5 sur 5 étoiles

Very easy to explain my experience to…

Very easy to explain my experience to them about company involved very happy with the out come at the moment just awaiting to hear back on there funding thank you

25 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

We are grateful for your kind review.

We're really pleased to hear that you've had a positive experience with us.

- Emily

Noté 5 sur 5 étoiles

Very good company

They have been very good

28 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're pleased to hear that you've had a very good experience with us.

- Emily

Noté 5 sur 5 étoiles

Very helpful

Very helpful, staff are knowledgeable

25 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for your kind review.

We're pleased that we could assist you.

- Emily

Noté 5 sur 5 étoiles

The person with I have spoken

The person with I have spoken, it was very professional and understand my financial situation, given very good advice to be sorted out

14 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really happy that you had a positive experience with the call handler.

-Nichole

Noté 5 sur 5 étoiles

Really helpfull staff

Really helpfull staff. Discuss all options. Really listen. Thank you.

18 septembre 2026
Avis spontané
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Réponse de Wescot Credit Services Ltd

Thank you for taking the time to leave us a review.

We're really pleased you had a positive experience.

-Nichole

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