Complaints handling services : 5 Days request closed, 40 Days to process active complaint
Amazing complaints handling services to the North London people from Government Organisations, probably a 100% KPI for management of complaints.
40 Days to process a complaint, but 5 Days to close a complaint if no response.
Formal complaint, this process takes approximately 40 working days.
After complaining, the NHS require a further response to their email or if you do not provide the requested identification information and consent within ONE WEEK, your concern will be closed.





